7807 Views 8 Replies Latest reply: Nov 12, 2010 4:40 PM by Eric Westby
You would have to take the iPad to an Apple Retailer or contact Apple customer support for information on replacement. You need to compare your purchase date with warranty information.
This is a user-to-user forum so we can not tell you for certain what Apple will or will not do.iMac G5 17, Mac OS X (10.4.11), iPad (3.2.2); PM 7600/132+G4/450 (Mac OS 9.1)
That most likely would not be covered by warranty.
That must've been one heck of an air conditioned room to make the glass crack when you took the iPad outside.MacBook , Mini, Airport Express, iPhone 3G, iPhone4, Air, iPad, Mac OS X (10.6.4)
Gosh, extreme temperature fluctuations. I suppose being the middle of summer Oz is pretty hot at this time of year. The sun must have been searingly hot to actually crack the glass.
Most unlikely that Apple will repair under warranty. Albeit unintentional damage it was caused by the actions of the user. If covered by your household contents insurance they would very likely pay up.
It is always prudent to insure expensive domestic items that are used outside the home.iMacs (21.5/27) MacBooks (Pro/Air) iPad iPhone 3G iPods
Ralph, I am surprised that you bring up the warranty date at this time for an iPad. They have only ben out for less than a year and the warranty is for a year so now all iPads are still covered.
Thought of that, Illaass, but then thought maybe it is different in countries other than the US...with warranties you just can't be careful enough.
If they would even cover this kind of failure since it is mechanical damage...only thing to do is contact Apple and get an answer from them.iMac G5 17, Mac OS X (10.4.11), iPad (3.2.2); PM 7600/132+G4/450 (Mac OS 9.1)
In general, manufacturer's warranties only cover breakdown or manufacturing defects for the duration of the contract. Accidental damage or loss or theft are not covered by the original warranty.
Always read the T&C's for the original warranty and, if necessary, take out additional coverage with your insurer, as necessary.iMacs (21.5/27) MacBooks (Pro/Air) iPad iPhone 3G iPods
Currently Being ModeratedNov 12, 2010 10:35 AM (in response to Ralph Landry1)I have read the warranty and it is international. I does say that the Apple warranty is in addition to any local warranty provisions so that would mean that the minimum is one year but could be longer.
Perhaps the OP was on a planet closer to the sun than our own. That would explain the temperature fluctuation.MacBook Pro, 15", 2.33GHz Intel, 3GB RAM, Mac OS X (10.6.4), 23" ACD, 1TB WD HDD, iPhone 4, iPad