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Home sharing on but not linking up.....

Hi,

Home sharing is definitely activated on both ATV2 and iTunes (v10.0.1.22), as the option to Turn Off Home Sharing is given in the Advanced tab in iTunes. However, the Home Sharing does not appear under "Device" in iTunes and the two are not linking up.

The account is set up correctly on ATV2, as I have made purchases from Apple Store through it.

Any hints on what the problem may be ?

Dell M6400, Windows XP Pro

Posted on Nov 12, 2010 4:46 AM

Reply
104 replies

Dec 1, 2010 4:18 PM in response to Jerry Hicklin1

Yes this is something I just recently found out: the only way to keep ATV running fully while your iTunes/computer are in sleep mode is to have (all Apple products) Airport and/or Timecapsule with a Mac computer. This will wake your iTunes and restore the ATV homeshare link. No such option for Windows users.

As far as pictures still working (wallpapers, etc) in when your comp is in sleep, I believe the pics are cached or stored in the ATV (its not widely known, but ATV does have 8GB of storage. I assume this is to be able to 100% buffer and download even the biggest HD movie, like if you rent a movie you'll see the movie "loading" - this is stored temporarily so you can have a clean viewing experience).

Dec 1, 2010 5:03 PM in response to Jerry Hicklin1

YW - I think the key to the network is having the Apple brand router, called Airport Express or Airport Extreme. No other type of router will work (including my NetGear router). Also, the Apple brand external hard drive, called Timecapsule will awaken if it's on the home network (with an Apple branded router and Mac of course), good for if your internal hard drive is full and you want to move your media to an external drive.

It's a case where in order for us to have this great feature of having ATV wake iTunes, we need to have Apple's Airport type router and an Apple Mac. The computer can be hardwired w/Ethernet cable to the Airport Express router, so you're ok there if you don't need a wireless Mac. Check the Apple store it sells the Aiport routers (kinda expensive but I'm sure the quality is top notch).
http://store.apple.com/us/product/MB321/AirPort-Express-AirTunes
If you get that then you should be good to go!

Dec 2, 2010 4:12 AM in response to Jerry Hicklin1

Good question and I get the 2 Airport products confused. Express is probably not good for you because it's not a true router like the Extreme is. The Extreme will replace your NetGear router, whereas the Express would not. I apologize for the previous post i mix the 2 devices up. Yes you need the $179 Extreme router. The Express is more limited and for audio HiFi and doesn't replace a true "home router" in the sense of the word. You have to ask, is it worth $179 to be able to wake iTunes? If you need a new router upgrade for 802.11n (the newest tech for wider wifi range and faster wifi speeds), then it might be worth it?

Dec 3, 2010 7:25 PM in response to Paul Monks

So I bought and new appletv and have 3 computers. a vista Desktop with most of my media, a mac laptop, and a vista laptop. The 2 laptops show up fine on the appletv, when homesharing is activated however the desktop does not.... I then noticed that the desktop cannot see my 2 laptops' libraries through home sharing either??? Although the 2 laptops can see the shared library of the desktop, and play content from it.

So, what would cause a computer with home sharing turned on, to be able to share a library to another computer, (not to the appletv mind you!!) but not be able to see the library of another computer with a shared library?

it's driving me crazy! I just want to watch my media on my appletv! I've tried the firewall tricks, no dice. all 3 computers and appletv are wireless, same network, etc.

Dec 5, 2010 12:41 PM in response to JayOfTheFalls

Turned off QOS and tried again, but no luck. My problem is that when I'm turning home sharing on/off I can see it under Shared in the sidebar in iTunes when I try to turn it back on. Definitely using the only user name and password I use for iTunes and have put into the ATV2. As soon as I enter the password and get the next screen that says Home Sharing is now On and I click "Done" the Shared category just disappears in the sidebar.


"Latest update I finally got ATV2 homeshare working again. Now it wasn't the 4.1 update, or a complete restore, or unplugging, turning HS on and off on the device and computer, restarting the computer, or opening the firewall ports on both the desktop and router as Apple troubleshoot describes, because none of that worked.

What finally did the trick was going into my router, and turning off the QoS (quality of service) protocol. I had to turn it off completely, and voila! the homeshare lit right up.

I hope this can help someone out there when "restarting and hoping for the best" doesn't work anymore"

Dec 5, 2010 5:45 PM in response to Paul Monks

I run into the same problem. I have a ASUS N13 router and a dell windows 7 pc. When I have my laptop on, I have no problem with the home sharing between the pc and the laptop. However, apple tv doesn't recognize either of the libraries(though it did initially when I set it up). I tried disabling the firewall (Norton) on my pc - dint help. No QoS is enabled on the router either.

Dec 6, 2010 9:51 AM in response to Don T

No luck here with any of the fixes suggested.

Since the last software update, AppleTV no longer recognizes my computer via HomeSharing. My HomeSharing is on, AppleTV (2nd gen) doesn't recognize it. I'm using a TimeCapsule as my wireless router.

C'mon Apple - fix this! The AppleTV is much, much less useful and fun without the connection to iTunes.

Home sharing on but not linking up.....

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