FACETIME SENDS SMS WITHOUT ME KNOWING

Question

Level 1

8 points

FACETIME SENDS SMS WITHOUT ME KNOWING

Data: UK Iphone 4 used in the Netherlands

By opening some apps (e.g. Skype) the Iphone Facetime pops up with a remark in a remark box. You can either press: Cancel or OK
Besides this it seems rebooting your phone and in some other situations Facetime automatically activates.

Everytime this happens a textmessage is send to the UK costing me money (to the nr: +447786205094). So far it has cost me over 10Euro's in less then two months.
Does Apple have any reasonable solution for this annoyance?

Posted on Nov 12, 2010 5:18 AM

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Answer 1

johninsj

Level 1

70 points

Nov 12, 2010 5:28 AM in response to Eliot Elias

That's the facetime registration sms, which (if you were in the UK) would be a silent transaction that happened once.

Have you disabled facetime in settings? That should keep it from trying to activate.

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Answer 2

Nov 12, 2010 12:53 PM in response to johninsj

I am in Ireland and get exactly the same thing happening. Rebooting or resetting the phone does not help. I keep getting the pop-up message and am charged each time.

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Answer 3

johninsj

Level 1

70 points

Nov 15, 2010 1:51 PM in response to Quinton Claassen

So this happens if you completely turn OFF Facetime in the Phone Settings?

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Answer 4

Feb 10, 2011 12:50 AM in response to Eliot Elias

I have just discovered the same happening to me.
I bought the iPhone4 in South Africa from my SP, reside in South Africa and getting the same issue. Obviously the SA iPhones come from the UK.

Apple, what's the solution to this? I would like to use facetime between office and home, but not if you are going to cost me cash each time!! What's the use of the function if only Apple gets pleasure out of it?

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Answer 5

chiro79

Level 1

8 points

Aug 8, 2011 1:41 AM in response to Eliot Elias

Hello,

I have a legal unlocked iPhone 4 in Spain and I have the same issue. Every time that I activate or I make a Facetime call to anyone, I get charged with an SMS to UK, that cost me 0,60€ each.

Why my iPhone sends this SMS? As I know, the iPod touch doesn't sends any SMS and Facetime works so... Can Apple do the same on the iPhone 4, activating Facetime without sending an SMS?

Is something that makes me angry!

Thanks.

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Answer 6

Jan 1, 2012 6:30 AM in response to Eliot Elias

Same for me : EVERYTIME i reboot my iphone it sends the activation sms to 00447786205*** .

Facetime is switched OFF but it keep sending sms. It already costed me 3 euros in two days!

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