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itunes store not working

10724 Views 7 Replies Latest reply: Nov 15, 2010 7:38 PM by luxuryoption RSS
shawnee21 Calculating status...
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Nov 12, 2010 2:41 PM
Hi my itunes store wont work and it hasnt been working for a couple days, when i click on the itunes store button it says " The item you've requested is not currently available in the US store" can someone tell me how to fix it please. Thankyou
Dell, Windows Vista
  • vertchemise Calculating status...
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    Nov 12, 2010 5:45 PM (in response to shawnee21)
    I've had the 'store temporarily unavailable' window come up. Thought it was to do with old hardware, but seems to be with 10.6 too and spread geographically. Went in through 'Store' pull down menu and search. Chose artist surname - Schäfer. Chose Christine Schäfer. She's in Classical and could select genre, but not home house icon or itunes music tab next to it! So it's open as classical and has recognised my email id. I've only just done, so have bought nowt though. Same applies to 'Springsteen', just checked - 10 quid for 21 tracks but no dvds!
    ibook G4, Mac OS X (10.4.11), itunes 8
  • huntoo Calculating status...
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    Nov 14, 2010 8:29 AM (in response to shawnee21)
    access to i tunes store denied with following message:

    "We could not complete your i Tunes Store request. The network connection timed out."

    [i downloaded "vuze" yesterday; this is the 1st time i've tried i Tunes Store since then . . . unrelated?]

    i did the diagnostic, in re: firewall, and everything checked out "ok."

    ???
    hptouchsmart, Windows Vista
  • ScuseMe Level 2 Level 2 (215 points)
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    Nov 14, 2010 8:48 AM (in response to huntoo)
    I just had iTunes tell me that my password is incorrect. Although I just used it on my iPhone to buy an app about an hour ago.

    Also, after upgrading to 10.1, my podcast password was missing; I had to add it again.
    24" iMac 3.06 GHz Core 2 Duo/1 TB/8 GB; MBP 17" C2D, Mac OS X (10.6.5), Parallels v5 with Win7 x64; iPod Touch 2G; iPhone 3GS (4.1); iPhone 4 (4.1)
  • Keishoos Calculating status...
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    Nov 14, 2010 8:59 AM (in response to ScuseMe)
    I too am having the same problem logging into the iTunes store. It says "The Apple ID you entered couldn't be found or your password is incorrect. Please try again." Got the same message after resetting my password.
    iMac9,1, Mac OS X (10.6.5)
  • smitty195 Level 1 Level 1 (5 points)
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    Nov 14, 2010 9:07 AM (in response to Keishoos)
    I see I'm not the only one with this issue. Ping is not working, and it directs me to a "Windows" error message (I'm 100% Mac). My iTunes password is not working, so I reset it---still not working. Something is definitely wrong on Apple's end since we're all experiencing similar issues.

    FWIW, everything was fine until I did the iTunes update. Prior to that, I was not having any problems.
    27 inch iMac and MacBook Pro 15 inch 2.4 GHz, Mac OS X (10.6.5), Airport Extreme and Airport Express for printing
  • smartiejoe89 Calculating status...
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    Nov 15, 2010 11:40 AM (in response to shawnee21)
    I've gotten this same problem, it started yesterday. I don't know if it is because I am running an old version of iTunes or not; I'm running version 8.2.1.6
    HPSE Pacillion dv2660, Windows 7
  • luxuryoption Calculating status...
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    Nov 15, 2010 7:38 PM (in response to smartiejoe89)
    I've had the same problem since 11/14, when I tried to acces the Itunes store.

    I'm running V8.2
    Dell Dimension E520, Windows XP

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