10 Replies Latest reply: Nov 17, 2010 3:46 PM by ~Bee
andy8 Level 1 Level 1 (0 points)
Hi , I've just recently upgraded to Microsoft Office 2011 from 2008.
In the beginning there was no problem; but today there was crash after crash..


Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXCBADACCESS
Date/Time: 2010-11-13 21:28:03 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.0.0.100825
Crashed Module Offset: 0x00e1e666
Blame Module Name: Microsoft Word
Blame Module Version: 14.0.0.100825
Blame Module Offset: 0x00e1e666
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0


Thread 0 crashed:

# 1 0x3702a666 in _wdGetApplicationObject + 0x004B7D46 (Microsoft Word + 0x00e1e666)
# 2 0x3702b7a6 in _wdGetApplicationObject + 0x004B8E86 (Microsoft Word + 0x00e1f7a6)
# 3 0x3702fc58 in _wdGetApplicationObject + 0x004BD338 (Microsoft Word + 0x00e23c58)
# 4 0x364cece2 in _mh_executeheader + 0x002C2CE2 (Microsoft Word + 0x002c2ce2)
# 5 0x364c9e2e in _mh_executeheader + 0x002BDE2E (Microsoft Word + 0x002bde2e)
# 6 0x364c827d in _mh_executeheader + 0x002BC27D (Microsoft Word + 0x002bc27d)
# 7 0x364c6dd8 in _mh_executeheader + 0x002BADD8 (Microsoft Word + 0x002badd8)
# 8 0x364c5cb8 in _mh_executeheader + 0x002B9CB8 (Microsoft Word + 0x002b9cb8)
# 9 0x364c6582 in _mh_executeheader + 0x002BA582 (Microsoft Word + 0x002ba582)
# 10 0x364c64f2 in _mh_executeheader + 0x002BA4F2 (Microsoft Word + 0x002ba4f2)
# 11 0x364c3caf in _mh_executeheader + 0x002B7CAF (Microsoft Word + 0x002b7caf)
# 12 0x3ad2ebd5 in _UnhookWindowsHookEx + 0x00000101 (WLMUser + 0x00030bd5)
# 13 0x3ad32bca in WLMFlushMessages + 0x000005E7 (WLMUser + 0x00034bca)
# 14 0x3ad33ead in _FWLMMessageFromMacKeyEvent + 0x000002F8 (WLMUser + 0x00035ead)
# 15 0x3ad328d2 in WLMFlushMessages + 0x000002EF (WLMUser + 0x000348d2)
# 16 0x383b7285 in MHIView::InitializeEventHandler() + 0x000001CB (MicrosoftComponentPlugin + 0x00008285)
# 17 0x911e0eef in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000061F (HIToolbox + 0x00007eef)
# 18 0x911e01b6 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x0000019B (HIToolbox + 0x000071b6)
# 19 0x9120297b in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x0002997b)
# 20 0x3ad32b6b in WLMFlushMessages + 0x00000588 (WLMUser + 0x00034b6b)
# 21 0x3ad44538 in _WrapViewInWLMWrapper + 0x00001C7D (WLMUser + 0x00046538)
# 22 0x3ad43234 in _WrapViewInWLMWrapper + 0x00000979 (WLMUser + 0x00045234)
# 23 0x3ad426f4 in WLMWinRectToHIRect + 0x00003227 (WLMUser + 0x000446f4)
# 24 0x383b7285 in MHIView::InitializeEventHandler() + 0x000001CB (MicrosoftComponentPlugin + 0x00008285)
# 25 0x911e0eef in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000061F (HIToolbox + 0x00007eef)
# 26 0x911e01b6 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x0000019B (HIToolbox + 0x000071b6)
# 27 0x9120297b in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x0002997b)
# 28 0x38404f16 in MHIView::InterceptSubviewClick(OpaqueEventRef*&) + 0x000000C8 (MicrosoftComponentPlugin + 0x00055f16)
# 29 0x383cadaf in _McpDisposeMcpWindow + 0x0000032B (MicrosoftComponentPlugin + 0x0001bdaf)
# 30 0x383b7285 in MHIView::InitializeEventHandler() + 0x000001CB (MicrosoftComponentPlugin + 0x00008285)
# 31 0x911e0eef in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000061F (HIToolbox + 0x00007eef)
# 32 0x911e01b6 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x0000019B (HIToolbox + 0x000071b6)
# 33 0x9120297b in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x0002997b)
# 34 0x91214497 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000004E9 (HIToolbox + 0x0003b497)
# 35 0x911e1340 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000A70 (HIToolbox + 0x00008340)
# 36 0x911e01b6 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x0000019B (HIToolbox + 0x000071b6)
# 37 0x9120297b in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x0002997b)
# 38 0x383f46c5 in McpAutoreleasePool::McpAutoreleasePool() + 0x00002977 (MicrosoftComponentPlugin + 0x000456c5)
# 39 0x383f1d14 in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x00042d14)
# 40 0x3620f83a in _mh_executeheader + 0x0000383A (Microsoft Word + 0x0000383a)
# 41 0x3adcb0db in __WlmMain + 0x00000061 (WLMKernel + 0x000090db)
# 42 0x3620ebf5 in _mh_executeheader + 0x00002BF5 (Microsoft Word + 0x00002bf5)
# 43 0x3620eba6 in _mh_executeheader + 0x00002BA6 (Microsoft Word + 0x00002ba6)

X86 Thread State:
eax: 0x00000000 ebx: 0x3702a5a1 ecx: 0x00000000 edx:0x00000000
edi: 0x1c114068 esi: 0xffffffff ebp: 0xbfffc228 esp:0xbfffc0d0
ss: 0x0000001f eip: 0x3702a666 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246


Thread 1:

# 1 0x96571982 in _kevent + 0x0000000A (libSystem.B.dylib + 0x00027982)
# 2 0x96571559 in _dispatch_queueinvoke + 0x000000A3 (libSystem.B.dylib + 0x00027559)
# 3 0x965712fe in _dispatch_workerthread2 + 0x000000F0 (libSystem.B.dylib + 0x000272fe)
# 4 0x96570d81 in _pthreadwqthread + 0x00000186 (libSystem.B.dylib + 0x00026d81)
# 5 0x96570bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

X86 Thread State:
eax: 0x0000016b ebx: 0x96571fd6 ecx: 0xb0080d5c edx:0x96571982
edi: 0xa07cc1ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x96571982 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 2:

# 1 0x9654b20e in mach_waituntil + 0x0000000A (libSystem.B.dylib + 0x0000120e)
# 2 0x965eaf78 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0f78)
# 3 0x3889f252 in _MerpCreateSession + 0x00000B53 (merp + 0x00003252)
# 4 0x3889e920 in _MerpCreateSession + 0x00000221 (merp + 0x00002920)
# 5 0x3889e8ab in _MerpCreateSession + 0x000001AC (merp + 0x000028ab)
# 6 0x3889fe46 in _MerpCreateSession + 0x00001747 (merp + 0x00003e46)
# 7 0x9657885d in _pthreadstart + 0x00000159 (libSystem.B.dylib + 0x0002e85d)
# 8 0x965786e2 in threadstart + 0x00000022 (libSystem.B.dylib + 0x0002e6e2)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x965d26d4 ecx: 0xb0184a4c edx:0x9654b20e
edi: 0x00001fe3 esi: 0xdad811ae ebp: 0xb0184ab8 esp:0xb0184a4c
ss: 0x0000001f eip: 0x9654b20e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


Loaded modules:

0: Instant Hijack Server (2.2.7 Reg=English Loc=0x0000): /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
1: Safari AdBlock Loader (0.4.0 RC3 Reg=English Loc=0x0000): /Library/InputManagers/Safari AdBlock/Safari AdBlock Loader.bundle/Contents/MacOS/Safari AdBlock Loader
2: Cooliris (1.11 Reg=English Loc=0x0000): /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
3: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
4: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
5: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
6: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
7: Speller (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/English Speller.proofingtool/Contents/MacOS/Speller
8: MicrosoftProofing (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftProofing.framework/Versions/14 /MicrosoftProofing
9: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
10: EnglishGrammar (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
11: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
12: mbukernel (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
13: MicrosoftSetupUI (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
14: MicrosoftComponentPlugin (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
15: Netlib (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
16: MicrosoftOLE (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
17: MicrosoftOLEAutomation (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
18: merp (2.2.4.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
19: MSXML (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
20: MicrosoftOffice (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
21: OfficeArt (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
22: MicrosoftOleo (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
23: MicrosoftMathFont (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
24: MicrosoftChartPlugin (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
25: MicrosoftPTLS (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
26: MsgrLibClient (8.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
27: MBURibbon (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
28: MViewLib (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
29: WLMUser (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
30: WLMGraphicsDevice (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
31: WLMKernel (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
32: Gfx (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
33: SmartArt (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
34: MicrosoftCloudServices (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
35: mbustrings (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
36: mbulocale (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
37: wlmstrings (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
38: CocoaUI (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
39: MicrosoftOfficeDRM (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
40: ThreadPool (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
41: MicrosoftMenuLibrary (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
42: StdUrlMoniker (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
43: Uniscribe (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
44: mbuinstrument (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
45: WinCrypto (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
46: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
47: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
48: mbunamedstrings (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
49: CocoaTooltipParser (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
50: DocEx (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
51: WinHttp (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
52: MicrosoftCredui (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
53: MicrosoftDDCS (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
54: WinAPIUI (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
55: MicrosoftCSI (14.0.0.100825 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
56: MetEx (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
57: XPG (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
58: MicrosoftFS (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
59: MicrosoftWlmFile (14.0.0.100825 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
60: MicrosoftWebServices (14.0.0.100825 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
61: Oimg (14.0.0.100825 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
62: AppKit (1038.35 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
63: Help (41 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
64: MeshKitIO (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
65: ColorSync (4.6.3 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
66: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
67: HTMLRendering (1.1.4 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
68: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
69: libkxld.dylib: /usr/lib/system/libkxld.dylib
70: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
71: QuickLookUI (327.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
72: OSServices (357 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
73: libBLAS.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
74: ImageCapture (6.0.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
75: CFNetwork (454.11.5 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
76: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
77: VideoToolbox (484.20 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
78: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
79: QuickLook (327.6 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
80: CarbonCore (861.23 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
81: CoreServices (44 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
82: DataDetectorsCore (80.7 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
83: vImage (4.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
84: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
85: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
86: PasswordServer (6.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
87: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
88: Foundation (751.42 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
89: QuartzFilters (1.6.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
90: IOSurface (74.1 Reg=English Loc=0x0000): /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
91: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
92: DesktopServicesPriv (1.5.9 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
93: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
94: CoreAudio (3.2.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
95: HelpData (34 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
96: SecurityInterface (37214 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
97: DirectoryService (621.9 Reg=English Loc=0x0000): /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
98: libLAPACK.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
99: libvMisc.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
100: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
101: OpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
102: libcups.2.dylib: /usr/lib/libcups.2.dylib
103: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
104: NavigationServices (182 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
105: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
106: SpeechRecognition (3.11.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
107: QuartzCore (227.34 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
108: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
109: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
110: QTKit (1756 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
111: CoreData (251 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
112: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
113: CoreFoundation (550.42 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
114: SecurityHI (36638 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
115: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
116: ImageCaptureCore (1.0.3 Reg=English Loc=0x0000): /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
117: CommonPanels (91 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
118: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
119: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
120: libvDSP.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
121: JavaScriptCore (6533.18.1 Reg=English Loc=0x0000): /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
122: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
123: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
124: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
125: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
126: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
127: SearchKit (1.3.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
128: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
129: CoreVideo (45.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
130: Kerberos (6.5.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
131: WebKit (6533.18.1 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
132: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
133: AE (496.4 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
134: ApplicationServices (38 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
135: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
136: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
137: OpenGL (1.6.11 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
138: SystemConfiguration (1.10.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
139: LaunchServices (362.1 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
140: TrustEvaluationAgent (1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
141: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
142: SpeechSynthesis (3.10.35 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
143: AudioToolbox (1.6.5 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
144: DictionaryServices (1.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
145: CorePDF (1.3 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
146: CFOpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
147: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
148: Backup (1.2.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
149: Ink (107 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
150: QuickTime (1756 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
151: CarbonSound (3.9.3 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
152: MeshKitRuntime (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
153: ImageKit (1.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
154: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
155: CoreUI (114 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
156: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
157: liblangid.dylib: /usr/lib/liblangid.dylib
158: Accelerate (Accelerate 1.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
159: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
160: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
161: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
162: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
163: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
164: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
165: CrashReporterSupport (252 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
166: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
167: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
168: Print (237.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
169: MultitouchSupport (207.10 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
170: WebCore (6533.18.1 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
171: Metadata (507.12 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
172: Shortcut (1.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
173: AudioUnit (1.6.5 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
174: AGL (AGL-3.0.12 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL
175: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
176: QuartzComposer ({156.28} Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
177: LDAP (120.1 Reg=English Loc=0x0000): /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
178: DisplayServices (283 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
179: Security (37594 Reg=English Loc=0x0000): /System/Library/Frameworks/Security.framework/Versions/A/Security
180: libz.1.dylib: /usr/lib/libz.1.dylib
181: MonitorPanel (1.3.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
182: MediaToolbox (484.20 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
183: OpenCL (12.3 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
184: LangAnalysis (1.6.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
185: AppleVA (4.10.12 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
186: ImageIO (3.0.4 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
187: DSObjCWrappers (134 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
188: AddressBook (875 Reg=English Loc=0x0000): /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
189: DiskArbitration (2.3 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
190: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
191: libauto.dylib: /usr/lib/libauto.dylib
192: FamilyControls (2010 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
193: PrintCore (312.7 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
194: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
195: MeshKit (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
196: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
197: PDFKit (2.5.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
198: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
199: NetFS (3.2.1 Reg=English Loc=0x0000): /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
200: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
201: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
202: CoreMedia (484.20 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
203: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
204: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
205: CoreMediaIOServices (1158 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
206: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
207: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
208: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
209: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
210: libConverter.dylib: /System/Library/Printers/Libraries/libConverter.dylib

Operating System Information
Operating System: Mac OS X 10.6.5 (Build 10H574)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1065
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: 85604D03-BCBC-49C8-B731-BEF2C5F882C2
Time from launch: 0 hours, 4 minutes, 34 seconds
Total errors on this client: 70


I've done proper uninstall of 2008 as well thus don't know what else to do...
Any ideas ?

Macbook Pro 13inch 2009, Mac OS X (10.6.5)
  • ~Bee Level 7 Level 7 (31,080 points)
    andy --

    1. Are these three updated for your current OS?

    Instant Hijack Server (2.2.7 Reg=English Loc=0x0000): /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server

    Safari AdBlock Loader (0.4.0 RC3 Reg=English Loc=0x0000): /Library/InputManagers/Safari AdBlock/Safari AdBlock Loader.bundle/Contents/MacOS/Safari AdBlock Loader

    Cooliris (1.11 Reg=English Loc=0x0000): /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris



    2. Have you checked your Font Book for duplicate fonts?
    I would be you have quite a few, adding Office 2011.
  • dianeoforegon Level 4 Level 4 (3,855 points)
    There is an update 14.0.1 that is out, but it's not going to fix the underlying problems. The Microsoft Product forums are full of reports like yours. There is no one fix. http://www.officeformac.com/productforums/

    Troubleshoot Office:

    http://www.officeformachelp.com/office/troubleshoot/

    See Font Management for help:
    http://www.officeformachelp.com/office/font-management/
  • andy8 Level 1 Level 1 (0 points)
    May I ask, how do I update them ?
  • ~Bee Level 7 Level 7 (31,080 points)
    You search for the app --
    For instance, if you installed this:
    http://www.rogueamoeba.com/audiohijackpro it's now up to 2.9.7

    If you go to Safari AdBlock on MacUpDate,
    (http://www.macupdate.com/info.php/id/34665/adblock)
    you'll see that it's at 2.0.19 and it's good for 10.5. Yours may be very old.
    (I don't believe it's compatible with 10.6, but GlimmerBlocker is.)

    Cooliris may not be fully compatible with Snow Leopard, but it does have to be run in 32-bit mode if you want it to have a chance of working.

    In other words, do your homework.
    Concerning Office itself -- Did you check for font duplicates in the Font Book application yet?
    Did you repair permissions after installing Office?
  • Donald Palmer Level 4 Level 4 (2,170 points)
    Word crashed, does Excel crash?
  • The hatter Level 9 Level 9 (60,335 points)
    Also do memory tests. Rember would be easy to use.

    And consider you may have corrupt files. Any time you force quit hard to say if things written or waiting to be are safe and okay, including your hard drive's directory and files.

    Worse comes to worse, backup/clone/TimeMachine and erase and clean install, then use Setup to import. Have a new OS to build from.
  • George Maringer Level 1 Level 1 (15 points)
    Have had same issue and error message with Office 2011.Spent several hours with microsoft tech but all to no avail. Problem occurs only when using new administrator account set up prior to transfer of files from previous Mac G4. Apple discussions indicate it is not unusual and usually caused by setting up new user prior to transferring files from odl to new machine.
    The error message I now get is crashed module name Microsoftmenulibrary. Cannot find such a file anywhere on my system.

    Still waiting for answer
  • George Maringer Level 1 Level 1 (15 points)
    This is my current error message.
    Hope someone can find an issue.

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXCBADACCESS
    Date/Time: 2010-11-16 17:11:28 -0500
    Application Name: Microsoft PowerPoint
    Application Bundle ID: com.microsoft.Powerpoint
    Application Signature: PPT3
    Application Version: 14.0.1.101012
    Crashed Module Name: MicrosoftMenuLibrary
    Crashed Module Version: 14.0.1.101012
    Crashed Module Offset: 0x00005155
    Blame Module Name: MicrosoftMenuLibrary
    Blame Module Version: 14.0.1.101012
    Blame Module Offset: 0x00005155
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0


    Thread 0 crashed:

    # 1 0x4949d155 in MenuLib::TMenuItem::SetGroupStart(bool) + 0x00000017 (MicrosoftMenuLibrary + 0x00005155)
    # 2 0x46d2b1f9 in _McpHandleFontSelectionStyle + 0x00000CBF (MicrosoftComponentPlugin + 0x001151f9)
    # 3 0x46d2fc38 in _McpMenuItemIndexToFontIndex + 0x00002767 (MicrosoftComponentPlugin + 0x00119c38)
    # 4 0x46cd68c0 in _McpFBuildCMLinkableTextLinkTag + 0x00005A3C (MicrosoftComponentPlugin + 0x000c08c0)
    # 5 0x46c68159 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052159)
    # 6 0x46c67738 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00051738)
    # 7 0x440cd919 in _mh_executeheader + 0x00008919 (Microsoft PowerPoint + 0x00008919)
    # 8 0x440cd74b in _mh_executeheader + 0x0000874B (Microsoft PowerPoint + 0x0000874b)
    # 9 0x440cd5eb in _mh_executeheader + 0x000085EB (Microsoft PowerPoint + 0x000085eb)
    # 10 0x452604ad in MBUTimer::StartTimer() + 0x000001A5 (mbukernel + 0x0000f4ad)
    # 11 0x93b6226c in _IdleTimerVector + 0x0000003E (HIToolbox + 0x0008926c)
    # 12 0x966e2adb in _CFRunLoopRun + 0x00001F7B (CoreFoundation + 0x0003eadb)
    # 13 0x966e0464 in _CFRunLoopRunSpecific + 0x000001C4 (CoreFoundation + 0x0003c464)
    # 14 0x966e0291 in _CFRunLoopRunInMode + 0x00000061 (CoreFoundation + 0x0003c291)
    # 15 0x93b0df9c in _RunCurrentEventLoopInMode + 0x00000188 (HIToolbox + 0x00034f9c)
    # 16 0x93b0dd51 in _ReceiveNextEventCommon + 0x00000162 (HIToolbox + 0x00034d51)
    # 17 0x93c961e3 in _ReceiveNextEvent + 0x00000053 (HIToolbox + 0x001bd1e3)
    # 18 0x46c594a4 in _McpRunApplicationEventLoop + 0x00000094 (MicrosoftComponentPlugin + 0x000434a4)
    # 19 0x440ccdde in _mh_executeheader + 0x00007DDE (Microsoft PowerPoint + 0x00007dde)
    # 20 0x440c81c1 in _mh_executeheader + 0x000031C1 (Microsoft PowerPoint + 0x000031c1)
    # 21 0x440c7d56 in _mh_executeheader + 0x00002D56 (Microsoft PowerPoint + 0x00002d56)

    X86 Thread State:
    eax: 0x00000000 ebx: 0x00000001 ecx: 0x00000000 edx:0x002ee30c
    edi: 0x00000001 esi: 0x00000000 ebp: 0xbfffe3f8 esp:0xbfffe3d0
    ss: 0x0000001f eip: 0x4949d155 cs: 0x00000017 ds:0x0000001f
    es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010282


    Thread 1:

    # 1 0x93515982 in _kevent + 0x0000000A (libSystem.B.dylib + 0x00027982)
    # 2 0x93515559 in _dispatch_queueinvoke + 0x000000A3 (libSystem.B.dylib + 0x00027559)
    # 3 0x935152fe in _dispatch_workerthread2 + 0x000000F0 (libSystem.B.dylib + 0x000272fe)
    # 4 0x93514d81 in _pthreadwqthread + 0x00000186 (libSystem.B.dylib + 0x00026d81)
    # 5 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x0000016b ebx: 0x93515fd6 ecx: 0xb0080d5c edx:0x93515982
    edi: 0xa035c1ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
    ss: 0x0000001f eip: 0x93515982 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Thread 2:

    # 1 0x93514a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
    # 2 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x93514c09 ecx: 0xb0102f6c edx:0x93514a12
    edi: 0x01002744 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
    ss: 0x0000001f eip: 0x93514a12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 3:

    # 1 0x934ef20e in mach_waituntil + 0x0000000A (libSystem.B.dylib + 0x0000120e)
    # 2 0x9358ef78 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0f78)
    # 3 0x47ad3252 in _MerpCreateSession + 0x00000B53 (merp + 0x00003252)
    # 4 0x47ad2920 in _MerpCreateSession + 0x00000221 (merp + 0x00002920)
    # 5 0x47ad28ab in _MerpCreateSession + 0x000001AC (merp + 0x000028ab)
    # 6 0x47ad3e46 in _MerpCreateSession + 0x00001747 (merp + 0x00003e46)
    # 7 0x9351c85d in _pthreadstart + 0x00000159 (libSystem.B.dylib + 0x0002e85d)
    # 8 0x9351c6e2 in threadstart + 0x00000022 (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0xffffffa6 ebx: 0x935766d4 ecx: 0xb0184a4c edx:0x934ef20e
    edi: 0x000017b6 esi: 0x2023b530 ebp: 0xb0184ab8 esp:0xb0184a4c
    ss: 0x0000001f eip: 0x934ef20e cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


    Thread 4:

    # 1 0x9351d0a6 in __semwaitsignal + 0x0000000A (libSystem.B.dylib + 0x0002f0a6)
    # 2 0x92a12a58 in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a0a58)
    # 3 0x46c22c15 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000cc15)
    # 4 0x92988bf0 in -[NSThread main] + 0x0000002D (Foundation + 0x00016bf0)
    # 5 0x92988ba0 in __NSThread__main_ + 0x000005DB (Foundation + 0x00016ba0)
    # 6 0x9351c85d in _pthreadstart + 0x00000159 (libSystem.B.dylib + 0x0002e85d)
    # 7 0x9351c6e2 in threadstart + 0x00000022 (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0x0000014e ebx: 0x93548e36 ecx: 0xb0206ccc edx:0x9351d0a6
    edi: 0x00171ef0 esi: 0xb0206d38 ebp: 0xb0206d08 esp:0xb0206ccc
    ss: 0x0000001f eip: 0x9351d0a6 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Thread 5:

    # 1 0x93514a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
    # 2 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x93514c09 ecx: 0xb0288f6c edx:0x93514a12
    edi: 0x010025bc esi: 0xb0289000 ebp: 0xb0288fc8 esp:0xb0288f6c
    ss: 0x0000001f eip: 0x93514a12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 6:

    # 1 0x93514a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
    # 2 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x93514c09 ecx: 0xb0313f6c edx:0x93514a12
    edi: 0x01002664 esi: 0xb0314000 ebp: 0xb0313fc8 esp:0xb0313f6c
    ss: 0x0000001f eip: 0x93514a12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 7:

    # 1 0x93514a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
    # 2 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x93514c09 ecx: 0xb0395f6c edx:0x93514a12
    edi: 0x01002584 esi: 0xb0396000 ebp: 0xb0395fc8 esp:0xb0395f6c
    ss: 0x0000001f eip: 0x93514a12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 8:

    # 1 0x93514a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
    # 2 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x93514c09 ecx: 0xb0417f6c edx:0x93514a12
    edi: 0x0100270c esi: 0xb0418000 ebp: 0xb0417fc8 esp:0xb0417f6c
    ss: 0x0000001f eip: 0x93514a12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 9:

    # 1 0x93514a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
    # 2 0x93514bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x93514c09 ecx: 0xb0499f6c edx:0x93514a12
    edi: 0x01002760 esi: 0xb049a000 ebp: 0xb0499fc8 esp:0xb0499f6c
    ss: 0x0000001f eip: 0x93514a12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Loaded modules:

    0: GLRendererFloat (1.6.11 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/G LRendererFloat
    1: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    2: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    3: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    4: GLEngine (1.6.11 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    5: ATIRadeonX3000GLDriver (6.2.4 Reg=English Loc=0x0000): /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
    6: Visual Basic for Applications: /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Visual Basic for Applications
    7: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
    8: Microsoft PowerPoint (14.0.1.101012 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
    9: mbukernel (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/m bukernel
    10: OfficeArt (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/O fficeArt
    11: MicrosoftOffice (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Version s/14/MicrosoftOffice
    12: MicrosoftComponentPlugin (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framewor k/Versions/14/MicrosoftComponentPlugin
    13: MicrosoftOLE (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/1 4/MicrosoftOLE
    14: MicrosoftChartPlugin (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Ve rsions/14/MicrosoftChartPlugin
    15: SmartArt (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/Sm artArt
    16: MBURibbon (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/M BURibbon
    17: Netlib (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netl ib
    18: merp (2.2.4.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
    19: Gfx (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
    20: MicrosoftCSI (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftCSI.framework/Versions/1 4/MicrosoftCSI
    21: MicrosoftOLEAutomation (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/ Versions/14/MicrosoftOLEAutomation
    22: MSXML (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
    23: MicrosoftCloudServices (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/ Versions/14/MicrosoftCloudServices
    24: MViewLib (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MV iewLib
    25: WLMUser (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLM User
    26: WLMKernel (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/W LMKernel
    27: mbustrings (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/ mbustrings
    28: CocoaUI (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/Coc oaUI
    29: ThreadPool (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/ ThreadPool
    30: MsgrLibClient (8.0.0.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/ 14/MsgrLibClient
    31: MicrosoftOfficeDRM (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Vers ions/14/MicrosoftOfficeDRM
    32: mbuinstrument (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/ 14/mbuinstrument
    33: WLMGraphicsDevice (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versi ons/14/WLMGraphicsDevice
    34: MicrosoftSetupUI (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versio ns/14/MicrosoftSetupUI
    35: wlmstrings (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/ wlmstrings
    36: WinHttp (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/WinHttp.framework/Versions/14/Win Http
    37: MicrosoftMenuLibrary (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Ve rsions/14/MicrosoftMenuLibrary
    38: mbulocale (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/m bulocale
    39: MicrosoftOleo (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../MicrosoftOleo.framework/Ve rsions/14/MicrosoftOleo
    40: Oimg (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
    41: StdUrlMoniker (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../StdUrlMoniker.framework/Ve rsions/14/StdUrlMoniker
    42: MicrosoftPTLS (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../MicrosoftPTLS.framework/Ve rsions/14/MicrosoftPTLS
    43: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    44: mbunamedstrings (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
    45: CocoaTooltipParser (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
    46: MicrosoftMathFont (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftMathFont.fr amework/Versions/14/MicrosoftMathFont
    47: DocEx (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
    48: Uniscribe (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../Uniscribe.framework/ Versions/14/Uniscribe
    49: WinCrypto (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinCrypto.framework/ Versions/14/WinCrypto
    50: MicrosoftCredui (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
    51: MicrosoftDDCS (14.0.1.101012 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
    52: WinAPIUI (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
    53: MetEx (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
    54: MicrosoftFBA (14.0.1.101012 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framewo rk/Versions/14/MicrosoftFBA
    55: XPG (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
    56: MicrosoftFS (14.0.1.101012 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
    57: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
    58: MicrosoftWlmFile (14.0.1.101012 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
    59: MicrosoftWebServices (14.0.1.101012 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
    60: CrashReporterSupport (252 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    61: Kerberos (6.5.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    62: Backup (1.2.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    63: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    64: ColorSync (4.6.3 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    65: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    66: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    67: AGL (AGL-3.0.12 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    68: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    69: ImageCapture (6.0.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    70: CoreUI (114 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    71: AE (496.4 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    72: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    73: libvMisc.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    74: DiskArbitration (2.3 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    75: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    76: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    77: DisplayServices (283 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    78: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    79: QuickTime (1756 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    80: QuickLook (327.6 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    81: Metadata (507.12 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    82: CoreMediaIOServices (1158 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    83: MultitouchSupport (207.10 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    84: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    85: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    86: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    87: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    88: QuartzCore (227.34 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    89: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    90: TrustEvaluationAgent (1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    91: FamilyControls (2010 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    92: liblangid.dylib: /usr/lib/liblangid.dylib
    93: WebCore (6533.18.1 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    94: Foundation (751.42 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    95: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    96: libBLAS.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    97: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    98: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    99: SecurityInterface (37214 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    100: AddressBook (875 Reg=English Loc=0x0000): /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    101: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    102: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    103: MeshKit (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    104: CoreData (251 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    105: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    106: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    107: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    108: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    109: Accelerate (Accelerate 1.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    110: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    111: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
    112: SecurityHI (36638 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    113: CFNetwork (454.11.5 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    114: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    115: MediaToolbox (484.20 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    116: PasswordServer (6.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    117: Print (237.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    118: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    119: SystemConfiguration (1.10.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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    Operating System Information
    Operating System: Mac OS X 10.6.5 (Build 10H574)
    CPU: Intel Core Duo, Number: 8, Speed: 2147 MHz
    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
    gestaltSystemVersion err = 0, result = 0x1065
    Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560

    Microsoft Application Information:
    Error Reporting UUID: 7E84CC4A-1CC3-4C44-8FB2-C008D6D0016E
    Time from launch: 0 hours, 0 minutes, 3 seconds
    Total errors on this client: 24
  • dianeoforegon Level 4 Level 4 (3,855 points)
    Log out of your User under the Apple in the Menu bar. When you log in, hold down the Shift key to disable all startup items. Do not launch Safari. Does the crashing stop.

    If no.... Go to System Preferences --> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching. Test Office there.

    If the crashing stops, the problem is in your User's folder.

    If the problem exists in the new User, the problem is at the base level. Download and run the combo, repair permissions then re-install Office 2011.

    Mac OS X v10.6.5 Update (Combo)

    http://support.apple.com/kb/DL1324
  • ~Bee Level 7 Level 7 (31,080 points)
    George --
    Welcome to Apple Discussions!
    We're not staff, but other Mac users here, asking questions and sharing solutions.

    You have accidentally interrupted another poster's plea for help.
    It is unbelievably confusing when the posts involve crash reports.
    And actually, I think you and andy8 would have better luck over in the microsoft forums.
    We're pretty good with Apple apps, but not with M$ apps, really.