mhill64

Q: iTunes 10.1 Missing Text

Hi All,

I have problems with missing text in iTunes since 10.0, but it's just gotten much worse since I installed 10.1. Prior to 10.1, text was missing next to the colored legend showing how much storage of different types was in use on a device (e.g. iPad, iPhone, iPod). I would just get the colored box without saying what that box referred to (e.g. Music, Video, etc...) or how much storage was actually in use.

Since installing 10.1, I now have pretty much no text anywhere on that page. On the 'Summary' tab for a device, the only text showing is the headings of each section (e.g. 'iPad', 'Version' and 'Options'. Even the names of the tabs up the top are gone, as is all the text about version, text on buttons, everything.

Also, the tabs at the top of the iTunes Store are gone. There's now just a 'Home' icon, and nothing else (no Music, Apps, Movies, Ping, etc.).

Also, the status window up the top shows the progress bar, but no text.

I assume this is probably something to do with Windows fonts, but it's dramatically changed since 10.1...Help!!!

Windows 7

Posted on Nov 13, 2010 6:11 PM

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Q: iTunes 10.1 Missing Text

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  • by b noir,

    b noir b noir Nov 17, 2010 3:07 AM in response to mhill64
    Level 9 (72,129 points)
    Nov 17, 2010 3:07 AM in response to mhill64
    Excellent news, Malcolm. Glad that you got things working again.

    ... by my count that's at least three different possible issues with this font that can cause the missing text effects in iTunes? A registry-based font substitution, a missing registry entry and a couple of missing variations of the font? (And whatever variation Vortical had on this in XP that was fixed by the repair of all his installed fonts.)

    There's a forum here for Level 4 and above users where we can report problems like this, so I'll try to get a "Notable New Technical Issues" topic written up for this tomorrow
  • by wlwbishop,

    wlwbishop wlwbishop Nov 17, 2010 3:32 AM in response to makeitso3000
    Level 1 (0 points)
    Nov 17, 2010 3:32 AM in response to makeitso3000
    there seems to be many Segoe
    Segoe UI Light (TrueType)

    Segoe UI Semibold (TrueType)

    Segoe UI Symbol (TrueType)

    which one should i delete and which one should i recreate?
    thanks
  • by Vortical,

    Vortical Vortical Nov 17, 2010 4:30 AM in response to b noir
    Level 1 (0 points)
    Nov 17, 2010 4:30 AM in response to b noir
    b noir wrote:
    And whatever variation Vortical had on this in XP that was fixed by the repair of all his installed fonts.)


    My fix should also work for all variant of Vista as I'm using Vista and it worked.
    It's a bit tedius but re-installing every font will fix a lot of problems with other programs also due to missing or corrupt fonts in Windows XP & Windows Vista.

    The main thing is we know now it's not an iTunes problem
  • by wlwbishop,

    wlwbishop wlwbishop Nov 17, 2010 7:25 AM in response to b noir
    Level 1 (0 points)
    Nov 17, 2010 7:25 AM in response to b noir
    after many tries, i finally got it sorted out.
    thanks for your input everyone
  • by robh11,

    robh11 robh11 Nov 17, 2010 3:09 PM in response to mhill64
    Level 1 (0 points)
    Nov 17, 2010 3:09 PM in response to mhill64
    I had the same problem with missing text in itunes 10.1 and windows 7 64 bit. I found the easiest fix was running this reg patch that Chris Pirillo recommended way back for Vista. Works on Windows 7 no problem. No idea about XP. See the following link: http://chris.pirillo.com/fix-windows-vistas-fonts/ for the patch link and background info.
  • by Grit-15,

    Grit-15 Grit-15 Nov 17, 2010 8:45 PM in response to Vortical
    Level 1 (0 points)
    Nov 17, 2010 8:45 PM in response to Vortical
    Well i did the fix that vortical had posted and worked for me ! I had missing text in the summary area and the info section and now its working fine .. thanks .. Running XP
  • by F R,

    F R F R Nov 18, 2010 3:49 PM in response to Vortical
    Level 1 (0 points)
    Nov 18, 2010 3:49 PM in response to Vortical
    Thanks a lot man!
    That was a great Job.

    Greetings from Portugal
  • by b noir,

    b noir b noir Nov 18, 2010 5:10 PM in response to wlwbishop
    Level 9 (72,129 points)
    Nov 18, 2010 5:10 PM in response to wlwbishop
    excellent news, bishop!

    I've got the "Notable New Technical Issues" post written up, based mainly on the reports and fixes from here (plus a screenshot posted elsewhere). So, fingers crossed, someone will notice that and pass it up the chain.
  • by Mitch3rd,

    Mitch3rd Mitch3rd Nov 19, 2010 5:21 PM in response to robh11
    Level 1 (0 points)
    Nov 19, 2010 5:21 PM in response to robh11
    I used the Chris Pirilo vista fonts fix with Windows 7 32 Bit and it worked perfectly I just restarted itunes and the text was there. Thanks robh11
  • by Leo Z.,

    Leo Z. Leo Z. Nov 22, 2010 3:19 PM in response to Vortical
    Level 1 (0 points)
    Nov 22, 2010 3:19 PM in response to Vortical
    Great Work!
    I had the "no text" problem only at the summary tab and only after the version update.
    The fonts reinstall worked fine for me - XP 32bit
    Thanks!
  • by jenbc,

    jenbc jenbc Dec 2, 2010 12:46 AM in response to Vortical
    Level 1 (0 points)
    Dec 2, 2010 12:46 AM in response to Vortical
    Thanks! I was having the same issues using windows XP. I installed the missing segoe fonts and my problem was solved.
  • by DonaldinAlba,

    DonaldinAlba DonaldinAlba Dec 6, 2010 2:23 PM in response to mhill64
    Level 1 (0 points)
    Dec 6, 2010 2:23 PM in response to mhill64
    Hi, I am having exactly the same issues as described in this post.
    I was so pleased when I came across your fix.
    Unfortunately I am unable to fix it using the suggested remedy's
    I have 4 x Segoe UI fonts - truetype, bold, italic & bold italic.
    I've removed & re-installed above, also installed & re-installed all fonts. Checked registry settings used CC Cleaner, all to no avail.

    It has only happened since installing Itunes 10.1, and in particular is only happening on one XP Pro PC. Only thing I haven't tried is the Chris Pirillo patch as this is for Vista and I wasn't sure if I should try it on XP. Any further suggestions?
    Cheers
    D
  • by DonaldinAlba,

    DonaldinAlba DonaldinAlba Dec 11, 2010 10:18 AM in response to DonaldinAlba
    Level 1 (0 points)
    Dec 11, 2010 10:18 AM in response to DonaldinAlba
    ok, i bit the bullet and ran Chris Pirillos' patch in XP, and it fixed it. It's given me weird looking font's all over the place, but now I can read the text in the Device Menu again.
    thanks
  • by mebailey,

    mebailey mebailey Dec 20, 2010 8:13 AM in response to mhill64
    Level 1 (0 points)
    Dec 20, 2010 8:13 AM in response to mhill64
    I have the same problem with missing text on the itunes device page.
  • by mebailey,

    mebailey mebailey Dec 20, 2010 8:15 AM in response to mebailey
    Level 1 (0 points)
    Dec 20, 2010 8:15 AM in response to mebailey
    How is this not an itunes problem??? Every other piece of software on my laptop works perfectly?
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