Previous 1 2 3 4 5 6 7 Next 99 Replies Latest reply: Nov 17, 2014 12:59 PM by Kurai_itaki Go to original post
  • b noir Level 9 Level 9 (72,015 points)
    Excellent news, Malcolm. Glad that you got things working again.

    ... by my count that's at least three different possible issues with this font that can cause the missing text effects in iTunes? A registry-based font substitution, a missing registry entry and a couple of missing variations of the font? (And whatever variation Vortical had on this in XP that was fixed by the repair of all his installed fonts.)

    There's a forum here for Level 4 and above users where we can report problems like this, so I'll try to get a "Notable New Technical Issues" topic written up for this tomorrow
  • wlwbishop Level 1 Level 1 (0 points)
    there seems to be many Segoe
    Segoe UI Light (TrueType)

    Segoe UI Semibold (TrueType)

    Segoe UI Symbol (TrueType)

    which one should i delete and which one should i recreate?
    thanks
  • Vortical Level 1 Level 1 (0 points)
    b noir wrote:
    And whatever variation Vortical had on this in XP that was fixed by the repair of all his installed fonts.)


    My fix should also work for all variant of Vista as I'm using Vista and it worked.
    It's a bit tedius but re-installing every font will fix a lot of problems with other programs also due to missing or corrupt fonts in Windows XP & Windows Vista.

    The main thing is we know now it's not an iTunes problem
  • wlwbishop Level 1 Level 1 (0 points)
    after many tries, i finally got it sorted out.
    thanks for your input everyone
  • robh11 Level 1 Level 1 (0 points)
    I had the same problem with missing text in itunes 10.1 and windows 7 64 bit. I found the easiest fix was running this reg patch that Chris Pirillo recommended way back for Vista. Works on Windows 7 no problem. No idea about XP. See the following link: http://chris.pirillo.com/fix-windows-vistas-fonts/ for the patch link and background info.
  • Grit-15 Level 1 Level 1 (0 points)
    Well i did the fix that vortical had posted and worked for me ! I had missing text in the summary area and the info section and now its working fine .. thanks .. Running XP
  • F R Level 1 Level 1 (0 points)
    Thanks a lot man!
    That was a great Job.

    Greetings from Portugal
  • b noir Level 9 Level 9 (72,015 points)
    excellent news, bishop!

    I've got the "Notable New Technical Issues" post written up, based mainly on the reports and fixes from here (plus a screenshot posted elsewhere). So, fingers crossed, someone will notice that and pass it up the chain.
  • Mitch3rd Level 1 Level 1 (0 points)
    I used the Chris Pirilo vista fonts fix with Windows 7 32 Bit and it worked perfectly I just restarted itunes and the text was there. Thanks robh11
  • Leo Z. Level 1 Level 1 (0 points)
    Great Work!
    I had the "no text" problem only at the summary tab and only after the version update.
    The fonts reinstall worked fine for me - XP 32bit
    Thanks!
  • jenbc Level 1 Level 1 (0 points)
    Thanks! I was having the same issues using windows XP. I installed the missing segoe fonts and my problem was solved.
  • DonaldinAlba Level 1 Level 1 (0 points)
    Hi, I am having exactly the same issues as described in this post.
    I was so pleased when I came across your fix.
    Unfortunately I am unable to fix it using the suggested remedy's
    I have 4 x Segoe UI fonts - truetype, bold, italic & bold italic.
    I've removed & re-installed above, also installed & re-installed all fonts. Checked registry settings used CC Cleaner, all to no avail.

    It has only happened since installing Itunes 10.1, and in particular is only happening on one XP Pro PC. Only thing I haven't tried is the Chris Pirillo patch as this is for Vista and I wasn't sure if I should try it on XP. Any further suggestions?
    Cheers
    D
  • DonaldinAlba Level 1 Level 1 (0 points)
    ok, i bit the bullet and ran Chris Pirillos' patch in XP, and it fixed it. It's given me weird looking font's all over the place, but now I can read the text in the Device Menu again.
    thanks
  • mebailey Level 1 Level 1 (0 points)
    I have the same problem with missing text on the itunes device page.
  • mebailey Level 1 Level 1 (0 points)
    How is this not an itunes problem??? Every other piece of software on my laptop works perfectly?