Previous 1 3 4 5 6 7 Next 99 Replies Latest reply: Nov 17, 2014 12:59 PM by Kurai_itaki Go to original post
  • b noir Level 9 (72,060 points)
    I have the same problem with missing text on the itunes device page.

    I see you've got Vista. Have you tried Vortical's technique yet? (The post with the technique is in this thread.)
  • mizzou711 Level 1 (0 points)
    I'm having the exact issues...did everything suggested earlier and I've had no luck either...

    Have you heard of anything else or found any solutions?
  • RobertWBarker Level 1 (0 points)
    I'm half way there. I did what voritcal suggested and some of the text is there but not all of it. I noticed in my font folder I have Segoe UI Bold 4 times, Segoe UI Bold Italic 3 times and Segoe UI Italic 3 times. Is this a problem?
  • mp3song Level 1 (0 points)
    HELP!!! I have the same problem. I read what one of has said but when I tried installing the fonts again, it said has already been installed. I read another one of your solutions but I did not understand it. I am not that great with computers so please lead me step by step.
  • ebritt Level 1 (0 points)
    The font fix worked for me on Windows XP. Thanks!
  • Snoopy48 Level 1 (0 points)
    Thanks Vortical you are a life saver, been driving me mad for weeks.
  • mikevinda Level 1 (0 points)
    I had the exact same issue with my Windows XP 32-bit system and Vortical's fix posted on Nov 16 2010 @8:44AM fixed the problem. Had a missing Font that iTunes obviously needs. Something iTunes should verify during the install process I would think.
  • rachitb Level 1 (0 points)
    I too ran the same patch in my WinXp and am having the same problem of weird fonts all over the place.Any help on changing the rest of the fonts on my computer including the fonts on my iTunes.
  • hotmailuser12344321 Level 1 (0 points)
    Thanks Vortical, this fixed the issue for me!!
  • hotmailuser12344321 Level 1 (0 points)
    Sorry, forgot to say that my OS is Windows Vista.
  • MichaelLR Level 1 (0 points)

    Many thanks for the contributions here. Not only did Eric's patch fix iTunes, it also fixed the same issue with Quicken 2011.


  • Just D Funk Level 1 (0 points)

    I've ignored the text missing from the iPhone tabs, but now I need it. Trying to activate a new iPhone which probably has a hardware problem, but ran into this mess on iTunes. I downloaded Windows Live (which I so do not need) to get the Segoe UI font, went through the font update as posted, and rebooted. No go on resolving missing text. My iTunes is latest version... I'm thinking it's time to uninstall and get a new install of iTunes?

  • r di Level 1 (0 points)


    I spent an evening to try to resolve the issue, including reinstalling the fonts-folder from the shaddow. My system is a Vista 64 bit system configured with UAC (user account control). I found that the fonts in the windows fonts folder (c:\windows\Fonts) are only visible to administrators.


    So i ended up by starting iTunes as administrator (right click the iTunes shortcut and 'run as administrator'. Don't connect the iPhone before but start iTunes first. All texts will magically appear.

    Off course, this solution requires the user to have administrator privileges!


    I consider this a bug in iTunes - somesthing must have been changed in the way the fonts for the display device page are accessed.


    Good luck, I hope this gets fixed soon!

  • CF77 Level 1 (0 points)

    I have followed all the tricks here and still have no text on the itune with my 32bit Vista sp2.. version of itune. It is frustrated.


    Now my fonts is with a "_0" of the font name i.e arial_0.ttf after reinstalled the fonts..


    Why have had changed ??   I have to guess the blanks buttons when connected to my two ipad2s.

  • jenniferfromwilliamsburg Level 1 (0 points)

    had same issue. just deleted the Segoe UI font ( the first one) and all of the letters came back. So far nothing else has changed. HTH

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