5 Replies Latest reply: Nov 14, 2010 9:36 PM by tjk
Min Kwon Level 1 Level 1 (0 points)
I have a macbook pro (the early 2008 model) and it's been working perfectly fine until recently.

I watched a regular home video with my family and then 5 minutes after, out of nowhere, the computer started freezing. Applications were not the only ones to freeze. The WHOLE computer froze. The mouse cursor had the magic rainbow wheel of death showing most of the time. And 15 minutes later, everything that I clicked in that previous 15 minutes clicked simultaneously. It worked fine for 2 minutes and then the problem continued. I updated my software to the latest one and when I restarted it, the beginning apple sign turned into a circle with a slash, so i had to put in my mac os x install dvd to install snow leopard all over again. it's been continuing, but not as bad. But whenever i try opening more than 2 application, the computer freezes again. I don't think this is a RAM issue because I have 4GB of ram and have used only 100GBs of my 320GB hard drive. I can't see what other factors there are that is causing this problem. Please help!

Mac OS X (10.6.5)
  • 1. Re: MacBook Pro Freezing Problem
    tjk Level 7 Level 7 (24,150 points)
    Hi Min,

    It sounds like a dying HD. Open Disk Utility and see what it says for SMART status. If it's anything but "verified" it's time to replace it. If it does say "verified" then run Repair Disk.

    Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).
  • 2. Re: MacBook Pro Freezing Problem
    zigller Level 1 Level 1 (0 points)
    my macbook pro is just 3 months old, and just 4 weeks since getting it, i've had the freezing problem.

    how do i know the cause of the problem. Ive had my OS reinstalled but still, specially when my internet connection is disrupted, my macbook freezes. only the cursor moves and i'd have to restart about 15 times or more.

    ive tried disk permission but i was told to do repair. i dont know how to, though.
  • 3. Re: MacBook Pro Freezing Problem
    tjk Level 7 Level 7 (24,150 points)
    zigller wrote:
    ive tried disk permission but i was told to do repair. i dont know how to, though.


    Hi z,

    It's always good to read through the replies in a thread. The post previous to your post answers that exact question:

    Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).
  • 4. Re: MacBook Pro Freezing Problem
    Min Kwon Level 1 Level 1 (0 points)
    ok so I checked my SMART status and it said verified. So I ran repair disk following the exact same directions you gave me, but the freezing problem continues. now the only thing i can do with smooth flow with the computer is turning it on and logging in. Any idea how I should fix this?
  • 5. Re: MacBook Pro Freezing Problem
    tjk Level 7 Level 7 (24,150 points)
    Min Kwon wrote:
    ok so I checked my SMART status and it said verified. So I ran repair disk following the exact same directions you gave me, but the freezing problem continues.


    Did it repair anything?

    Did you run it until you got two "appears ok" in a row?

    If so, then try a Safe Boot.