12 Replies Latest reply: Jan 20, 2014 11:44 AM by sk1ngy
pomme4moi Level 1 (35 points)
Hi. My ATV2 has been working correctly, but today when I try to rent a movie I get this error message on my television screen: "Your password has been incorrectly entered too many times. Go to the iTunes store on your computer and retrieve your password."

Does anyone know how to go to the iTunes store and "retrieve a password"? As FYI, I did change the password on my Apple account yesterday. I then went into iTunes, turned off home sharing, then turned it back on using my new password.

Thanks for your help!

MacBook Pro, Mac OS X (10.6.2)