iPhone 4 handset speaker problems

Question

Level 1

5 points

iPhone 4 handset speaker problems

Hi.

Hope someone can help me.

I have an iPhone4 32GB and I am getting no audio out of the handset speaker. I've had the phone 3 weeks and the fault may have been there since purchase as I've only been using the headset until today.

It works perfectly through the loudspeaker and headset but I get absolutely no audio from the handset speaker during phone calls. I have tried a 'soft reset' and the plug in and unplug idea but both to no luck. When I play MP3's they play through headset when its plugged in and loudspeaker when its not. I have tried using Skype and standard calls.

I have a screen protector but it does not cover the 'foil' bit at all or the front camera.

I'm reluctant to do a hard reset as I have 25GB of data and it'll take forever to resync. I am running iOS 4.1

Thanks for any help

iPhone 4, iOS 4

Posted on Nov 14, 2010 1:41 PM

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Answer 1

roaminggnome

Level 10

106,365 points

Nov 14, 2010 1:47 PM in response to chocobogamer

Not sure what you are saying.

When you talk on the telephone ( not speakerphone), can you hear?

"When I play MP3's they play through headset when its plugged in and loudspeaker when its not.'

This is correct.

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Answer 2

chocobogamer Author

Level 1

5 points

Nov 14, 2010 1:53 PM in response to roaminggnome

sorry.

during calls i get no audio from the front speaker when held to my ear. it works through my headset and through loudspeaker but not the normal one. mp3 playback is as it should be

i have tried with normal calls and skype.

added to main part of thread

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Answer 3

roaminggnome

Level 10

106,365 points

Nov 14, 2010 1:53 PM in response to chocobogamer

While on a phone call, have you turned the volume up?

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Answer 4

chocobogamer Author

Level 1

5 points

Nov 14, 2010 1:53 PM in response to roaminggnome

yeah volumes at maximum

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Answer 5

chocobogamer Author

Level 1

5 points

Nov 15, 2010 2:28 PM in response to chocobogamer

anyone got any ideas? 😟

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Answer 6

Nov 16, 2010 8:55 AM in response to chocobogamer

Hi all
I have the same problem. Any advice?

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Answer 7

Dec 17, 2010 3:37 AM in response to chocobogamer

Hi,

I had the same problem with my phone (even the 3GS had this issue sometimes).

It is probably due to dust or dirt in the headphone socket. I was able to blow out the dirt and it now works properly again. It seems an odd solution but it worked for me.

I hope this helps you.

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Answer 8

Vliegje

Level 1

0 points

Dec 20, 2010 11:47 AM in response to vanbaalen

I have the same problem. Sound out of the external speaker and headset but not out of de internal speaker.
Also no sound by SMS.

Sond was at maximum..

Hardware reset don't work.

Does anyone no this problem????

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Answer 9

Dec 20, 2010 10:31 PM in response to chocobogamer

I have the same problem with my 3GS...I cannot hear others when on the phone but they can hear me...but I can hear when using headphones or speaker phone is on. In the voice memos app the same thing happens, I can only hear when on speaker or with headphones. Does anyone know how to fix this? I've tried the plugging in and out the headset and blowing out dust and trying to clean the headphone jack, but nothing works.

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Answer 10

koks23

Level 1

0 points

Dec 21, 2010 6:27 AM in response to chocobogamer

I have the same problem

btw have you seen this funny white iPhone 4 song video ?
http://www.youtube.com/watch?v=CNLj6CfMIjg

lol

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Answer 11

Dec 21, 2010 11:03 AM in response to koks23

Same problems with one of our iPhones, but not the other. It is brand new, would love a solution?

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Answer 12

Vliegje

Level 1

0 points

Jan 4, 2011 3:23 PM in response to David Gakhar

I had THE Same problem because i have my iPhone on THE carkit.
It is à software error.
When someone call you pick it up on THE carkit.
If you get out the car, the sound of the iPhone stay on the headsetmode.
it's simple to reverse the problem.
You let someone call you on your carkit and select in the iphone display iPhone instaed of carkit THE problem is solved. THE externen speaker works aqain.

This must be corrected by Apple but i don't no how to report to.

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Answer 13

webmans

Level 1

0 points

Feb 2, 2011 7:42 AM in response to Vliegje

I have a similar problem with no sound on a new iPhone 4 but headphone works. On another thread someone mentioned the dock connector and mine does seem to be related to that. If I push in the dock connector and then pull it out again, I get audio in the speaker again...for awhile, then it dies again. It has all the symptoms of a combined software and hardware problem. I don't think its a simple switch that knows when the dock connector is in.

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Answer 14

Feb 2, 2011 9:23 AM in response to aelghamry

Same problem here, just started today, phone about 5 months old, not yet tried a full factory reset, but probably the only resort now other than return it to O2.

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Answer 15

Feb 19, 2011 9:13 AM in response to Paul Dingley

Same problem after two months. Trying the restore function through iTunes now, though not hopeful. Very surprised that Apple forum monitor has not broken into this stream as this seems to be a recurring problem.

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