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MacBook Pro, Mac OS X (10.6.5)
I think I just figured it out. Make sure that you have "All Messages" selected under Prefrences -> Accounts -> Your Exchange Mailbox, click another tab under prefrences so that it saves your account prefrences and close prefrences. Then, highlight your exchange mailbox in the mailbox list. Next, click the "Mailbox" menu up top and select, Rebuild. You should start seeing old messages piling up in youe preview pane. Done!
@flojoboy79 Thanks very much for this tip! I had been so frustrated trying to get all my messages to show back up after my work updated their Exchange server. But now it works! 🙂
This works in 10.8 as well. Thanks so much for this! This has been a problem for me since Lion!
flojoboy79's tip works in 10.9 too. Thank you!
I have tried to follow this but I do not have an "all messages" option when I follow this flow. In 10.9. Ideas?
I don't have the "All messages" option neither on 10.9 but I did the next step proposed by flobojoy79 with the "Rebuild" command, and Mail retrieved all the messages. Worked like a charm !
Mail doesn't download all messages on exchange server
