voice over comes on indiscriminately

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voice over comes on indiscriminately

New ipod nano worked fine for a few months, now the voice over comes on indiscriminately while listening to music and sometimes will read every platlist, it will sometimes skip to the next song in the middle of the first song. The voice over feature is always turned off when I check it

Windows XP

Posted on Nov 16, 2010 7:06 AM

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Answer 1

Nov 16, 2010 3:47 PM in response to solongmel

First, do you want voiceover on? Go to settings>General>Accessibility>Voiceover if you want to turn it off.

Next, does this only happen when your headset is connected? If so, have you tried a different headset? Has the Nano gotten wet?

i

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Answer 2

solongmel Author

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Nov 17, 2010 8:54 AM in response to iPod Whisperer

The voice over has always been set to off, I want it off. I used different headphones but , there doesn't seem to be a difference.

It might have gotten wet, can that be fixed? It's dry now and it's still malfunctioning. I've had 3 nanos and they all malfuntioned after a period of time. The first two had problems with the wheel, so I thought the new model(no wheel) would be alright.

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Answer 3

Dec 1, 2010 7:02 AM in response to solongmel

I have the same problem, when I'm at the gym it happens on a regular basis, I've used different headphones but it still happens. Voice over is definately turned OFF.

HELP!!!

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Answer 4

Dec 3, 2010 4:07 PM in response to Jasonp021169

I would try restoring the nano in itunes and see if that solves the problem.

i

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Answer 5

okayfine

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Dec 8, 2010 7:54 PM in response to solongmel

I bought a 6th generation nano in mid-October and it worked great for a month. Now the Voice-Over comes on indiscriminately. The Voice-Over is definitely turned OFF when I go to settings to try and stop the voice. It reads through the entire menu, sometimes halting and starting from the beginning again. This makes the machine unuseable and pausing the current track does not stop the Voice-Over so it keeps wearing down the battery as well. (Why no off-button Mr. Jobs?)

I tried RESTORE and the same problem occurred within minutes of using again. This is a gently-used nano -- I use it to fall asleep. It hasn't gotten wet, banged up or damaged in any way I can imagine.

Any new advice other than turning off a feature that is already off or doing yet another RESTORE would be appreciated. If there's no fix, this nano is as good as no nano at all.

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Answer 6

hbtacoma

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85 points

Dec 9, 2010 6:37 AM in response to solongmel

Having the same problem. Started yesterday afternoon. Very frustrating!

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Answer 7

Dec 10, 2010 2:28 PM in response to okayfine

That is just plain strange. I would say the next thing would be to call Apple tech support or make an appointment at your nearest Apple store or where you bought it.

i

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Answer 8

sfnolde

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Dec 11, 2010 1:06 PM in response to okayfine

Just wanted to say that I am experiencing the exact same problem. Resetting does not address it.

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Answer 9

Dec 17, 2010 1:46 PM in response to sfnolde

Have you tried restoring it?

i

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Answer 10

okayfine

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Dec 22, 2010 3:59 PM in response to okayfine

After I last posted, I let my nano sit until it did that 36-hour shut-down. Oddly, where restoring the entire system didn't help, the shutdown seems to have and the problem hasn't reoccurred. Since that's hardly a "fix" I suppose it's just a matter of time until it happens again, and I'm not willing to just not use it for 36 hours every time it malfunctions. Until there's a software fix or my nano gets closer to warranty expiration, I guess I'll go with this. And buy a non-Apple product next time around. 😟

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Answer 11

Feb 26, 2011 4:50 PM in response to okayfine

My nano 6th generation has the same problem and I am on my second one. I returned the first one three times for service, and they said each time they could not duplicate the problem. I spoke with service senior advisor and they sent a replacement. replacement acts the exact same way.

The battery shows three fourths charged and the problems begin about 1/2 hour into my run.

I use it with a nike + and run on the treadmill. I am ready to request a refund.
Nothing but frustration

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Answer 12

Feb 28, 2011 3:24 PM in response to randylrue

First, make sure voiceover is off.

Connect to your computer and view the nano in iTunes.

On the summary screen there should be a button titled "Configure Universal Access". If there is no button of this kind, install the 1.1 update for the Nano. At the summary screen, the update button should indicate that the 1.1 update is available for you.

After you update to 1.1, find the button mentioned above. Click it and make sure all the check boxes are NOT checked. Then sync.

Now see if everything works for you.

If this does not work, restore the ipod.

If none of that solves it, it sounds like the sweat you are generating from your run is causing the problem. If you have a headset with controls on it, your sweat can get into the controls and simulate a press and hold of the button which would cause the nano to speak the current track.

i

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Answer 13

Jun 20, 2011 3:56 PM in response to solongmel

I have the same problem with my nano and iphone4, very frustrating for expensive electronics to be so unreliable. Any mp3 player 1/4 the price has always worked better. I thought Apple would be better, wrong.

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Answer 14

Feb 13, 2012 3:10 PM in response to solongmel

I'd just like to say mine is doing the exact same thing. Voice over comes on indiscrimanetly and sometimes fast forwards, skips to next song. Just bought it about 3 weeks ago and have barely used it. Very frustrating and disappointing.

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Answer 15

Apr 16, 2012 2:51 PM in response to solongmel

I have experienced this twice with my iPod nano. Both times it was near the end of my workout and when I was fairly sweaty. Both times, I have checked and the VoiceOver settings were turned OFF on my iPod.

I use a pair of Sony earbuds that have an "in line control" (a +/- and a little button in the middle). In the Sony user manual for my ear buds, it says to hold the little button down ("long press") to activate the VoiceOver feature. (They market this as a feature, not an annoyance!)

I have never done this intentionally, but I wonder if sweat gets into this mechanism and activates the VoiceOver feature inadvertantly via my headphones. Another possibility, I guess, is that using certain weight machines might somehow press this button (like a seated row machine where your chest is pressed against the pad?).

In the past, I've just turned the iPod off and the next time I went to the gym it was fine. So I've never tried to fix this using my new knowledge (amazing what a user manual can do for you!). Sony doesn't tell me how to turn this feature off using my in line control, but I assume that if holding the button down for a "long press" turns it on, then doing it again will turn it off. I plan to try it next time this occurs.

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