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ipad wont start

3180 Views 6 Replies Latest reply: Jan 26, 2011 2:34 PM by Demo RSS
JNN** Calculating status...
Currently Being Moderated
Nov 16, 2010 10:59 AM
Just tried to start ipad with no response at all. Tried to restart with various combinations of power switch and menu button. Eventually had to reconnect to laptop, start itunes (which initially did not recognize the ipad) and after holding restart button down for about 15 seconds got the apple logo. itunes then recognized the ipad but I have had to do a complete restore of ipad system and then backup of all apps. The lesson: make sure you're well backed up!!!. The question: why did it fail to start??? There are now other posts with similar problems. Hope this of interest / help. Would be interesting to get Apple's viewpoint.
ipad, iOS 4, OSX 10.6.5 Macbook Pro
  • Philly_Phan Level 6 Level 6 (11,010 points)
    Currently Being Moderated
    Nov 16, 2010 11:15 AM (in response to JNN**)
    +"The question: why did it fail to start???"+
    Because it's an imperfect product manufactured by humans.

    +"The lesson: make sure you're well backed up!!!."+
    Uh, yeah, of course.
  • Carolyn Samit Level 10 Level 10 (84,020 points)
    Currently Being Moderated
    Nov 16, 2010 2:07 PM (in response to JNN**)
    HI and welcome...

    Sorry to hear you are having problems with your iPad.

    The question: why did it fail to start???


    You didn't mention anything about how far the battery may have been discharged ??

    Eventually had to reconnect to laptop, start itunes (which initially did not recognize the ipad) and after holding restart button down for about 15 seconds got the apple logo.


    That isn't necessary. If your iPad won't startup normally, when you connect it to your computer, it will startup automatically, no need to hold down the start button, in fact, it may cause problems for the hardware by doing so.

    Would be interesting to get Apple's viewpoint.


    This is a user to user forum, not Apple. However, you can provide feedback here:

    http://www.apple.com/feedback/ipad.html

    Apple offers a one year limited warranty on all iPads.

    Bookmarking the online iPad user guide might come in handy.
    http://manuals.info.apple.com/enUS/iPad_UserGuide.pdf





    Carolyn
    27" iMac 3.2GHz i3 (10.6.5) MBAir iPad iPhone 3GS iLife iWork Pages Keynote, QTPro Intuos Tablet Epson Olympus Airport JBL
  • john2468 Calculating status...
    Currently Being Moderated
    Jan 26, 2011 1:22 PM (in response to JNN**)
    my Ipad wont start. I try to turn it on and it would not I don't know what happened, battery was good 85% charged I just don't understand why
    Ipad, iOS 4
  • Rushdenruss Calculating status...
    Currently Being Moderated
    Jan 26, 2011 1:52 PM (in response to JNN**)
    hi just been bought an ipad, looks like i shoudl set up using itunes via my pc

    Guess what ipad is not being recognised in itunes, i have installed the very latest version and still nothing.

    Help i am now baffled, frstrated and lost.

    My ipod still syncs fine
    dell, Windows XP
  • Philly_Phan Level 6 Level 6 (11,010 points)
    Currently Being Moderated
    Jan 26, 2011 1:56 PM (in response to john2468)
    john2468 wrote:
    my Ipad wont start. I try to turn it on and it would not I don't know what happened, battery was good 85% charged I just don't understand why


    Get the 4.2 User Guide. Page 170 gives a whole slew of suggested actions.
    http://support.apple.com/manuals/#ipad
  • Demo Level 9 Level 9 (73,680 points)
    Currently Being Moderated
    Jan 26, 2011 2:34 PM (in response to Rushdenruss)
    Yes you must first set up in iTunes. Read this information if the device is not being recognized in iTunes.
    http://support.apple.com/kb/TS1495
    Your post says you have a PC. This article is for Windows.
    MacBook Pro 13", Mac OS X (10.5.8), Intel iMac (Tiger 10.4.11) MacBook White 13" (10.5.8) iPad 32g (iOS 4.2)

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