6 Replies Latest reply: Jan 26, 2011 2:34 PM by Demo
JNN** Level 1 Level 1 (0 points)
Just tried to start ipad with no response at all. Tried to restart with various combinations of power switch and menu button. Eventually had to reconnect to laptop, start itunes (which initially did not recognize the ipad) and after holding restart button down for about 15 seconds got the apple logo. itunes then recognized the ipad but I have had to do a complete restore of ipad system and then backup of all apps. The lesson: make sure you're well backed up!!!. The question: why did it fail to start??? There are now other posts with similar problems. Hope this of interest / help. Would be interesting to get Apple's viewpoint.

ipad, iOS 4, OSX 10.6.5 Macbook Pro
  • Philly_Phan Level 6 Level 6 (12,360 points)
    +"The question: why did it fail to start???"+
    Because it's an imperfect product manufactured by humans.

    +"The lesson: make sure you're well backed up!!!."+
    Uh, yeah, of course.
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    HI and welcome...

    Sorry to hear you are having problems with your iPad.

    The question: why did it fail to start???


    You didn't mention anything about how far the battery may have been discharged ??

    Eventually had to reconnect to laptop, start itunes (which initially did not recognize the ipad) and after holding restart button down for about 15 seconds got the apple logo.


    That isn't necessary. If your iPad won't startup normally, when you connect it to your computer, it will startup automatically, no need to hold down the start button, in fact, it may cause problems for the hardware by doing so.

    Would be interesting to get Apple's viewpoint.


    This is a user to user forum, not Apple. However, you can provide feedback here:

    http://www.apple.com/feedback/ipad.html

    Apple offers a one year limited warranty on all iPads.

    Bookmarking the online iPad user guide might come in handy.
    http://manuals.info.apple.com/enUS/iPad_UserGuide.pdf





    Carolyn
  • john2468 Level 1 Level 1 (0 points)
    my Ipad wont start. I try to turn it on and it would not I don't know what happened, battery was good 85% charged I just don't understand why
  • Rushdenruss Level 1 Level 1 (0 points)
    hi just been bought an ipad, looks like i shoudl set up using itunes via my pc

    Guess what ipad is not being recognised in itunes, i have installed the very latest version and still nothing.

    Help i am now baffled, frstrated and lost.

    My ipod still syncs fine
  • Philly_Phan Level 6 Level 6 (12,360 points)
    john2468 wrote:
    my Ipad wont start. I try to turn it on and it would not I don't know what happened, battery was good 85% charged I just don't understand why


    Get the 4.2 User Guide. Page 170 gives a whole slew of suggested actions.
    http://support.apple.com/manuals/#ipad
  • Demo Level 10 Level 10 (83,150 points)
    Yes you must first set up in iTunes. Read this information if the device is not being recognized in iTunes.
    http://support.apple.com/kb/TS1495
    Your post says you have a PC. This article is for Windows.