6 Replies Latest reply: Dec 6, 2010 10:15 PM by Katrina S.
Leon100 Level 1 Level 1 (0 points)
I just moved my iTunes media file using this (http://support.apple.com/kb/ht1364) tutorial, but my music isn't showing. Does anyone know why?

Thank you
  • superfuzz Level 1 Level 1 (0 points)
    I have the same problem; I followed the directions in the article but there's nothing there now
  • Katrina S. Level 7 Level 7 (24,090 points)
    Is your exHD connected BEFORE you start itunes, as it mentions in the note?


    +Note: If you move your library to an external drive, you'll need to power up and connect the drive before starting iTunes. If you don't, iTunes will prompt you to either locate the library or to create a new library (which will result in an empty library). No matter what, it's always a good idea to have a backup of the media you have in iTunes.+
  • superfuzz Level 1 Level 1 (0 points)
    Yes it was. If I go into the exHD, the files are there, but I start iTunes, there is nothing
  • Katrina S. Level 7 Level 7 (24,090 points)
    Make sure Windows Explorer is set to SHOW (not hide) file extensions.
    Search the PC's drive and the exHD for all files that have an extension of ITL.


    You are looking for a file named
    iTunes Library.itl
    iTunes by default uses one on the C: drive in your user\music\itunes folder. Clearly that is not the one you want it to use, since it is empty.
  • superfuzz Level 1 Level 1 (0 points)
    Okay, I found it on the C drive, now what?
  • Katrina S. Level 7 Level 7 (24,090 points)
    That's it? You only found one? Sadly I think that is the one that is blank.
    I was hoping you'd find several and one of them would be good.


    I don't know what happened. Those directions in that article shouldn't erase the database file, unless you did not notice the warning about it in step 11:
    +Note: Don't remove the iTunes library files that may be in the same location as the iTunes Media folder. For more information about the iTunes library files, see What are the iTunes library files?+



    If it's not in the recycle bin and you don't have another copy, it's gone. THe only thing you can do now is re-add all your music, rebuild playlists and re-do the ratings. Bummer1