Battery life expectancy

I'm a long time MAC user, but new to the laptop world. (I'm not new to this forum, either, but have had to establish myself as a new user since I retired and no longer have the e-mail identity I've used on it since 2004.)

I purchased a used (year old) 15" MacBook Pro a little over a year ago. Until a couple of months ago, it has operated flawlessly. I'm now getting concerned about the battery, though. Under Battery Information in System Profiler, I only see the "Charge remaining" (currently 2534) and "Full charge capacity" (currently 2534) stats. I do not see the original battery capacity in this area. (It does tell me to "check battery.") First question: should I be able to see the original battery capacity somewhere in the MAC system?

Shortly after acquiring this MacBook Pro, I did find out about CoconutBattery software, and have been using it to monitor my battery. It does tell me the "Original Battery Capacity" was 5600 mAh. and it agrees with the other stats put out by System Profiler, so I feel it is accurate, and a lot easier to access since I have it in the Dock. It also does the math that tells me my battery only has 45% of it's original capacity.

OK, so until about two months ago, my battery capacity was hovering around the 80-90% area, but it has recently been dropping. It went as low as 50%, then back up to 60%. I just ran a battery calibration yesterday evening and overnight, and it's now down to 45%!!! (Cycle count is 57, and computer shows 27 months old, which would be accurate.)

Question 2 and more: What is the life expectancy of this MacBook's battery at this stage in its life? Should I run the battery calibration again? (Kind of scared to!!!) This computer does have 3-year AppleCare. I'm assuming batteries are not covered, though. (Couldn't find paperwork-might have to "dig" for it.)

I would appreciate any specifics I could get on this issue.

Macbook Pro, Mac OS X (10.5.8)

Posted on Nov 17, 2010 10:15 AM

Reply
29 replies

Nov 17, 2010 10:29 AM in response to ginnyp

Given it is a used machine, I take it you really don't know how the battery was used in the past? While one year might well leave you with a still reasonably functional battery, it may well be enough to wear it out (depends on the number of cycles and so forth). Also, if it just sat unused for a year or so, it would have decayed significantly just by sitting and being unused.

It sounds like your battery is just shot. Fluctuating capacity and charge are pretty characteristic of a Li cell that has just run its course.

Apple warranty does cover battery's but obviously there are limits. Apple considers a battery "acceptable" if it is still capable of holding 80% charge after 300 cycles (or 1000 cycles for the newer models with enclosed batteries).

If you are within or just close to the one year mark from the original purchase date, there's nothing to loose by taking the machine into an Apple Store and asking them to evaluate the battery. The worst that can happen is they'll tell you it is shot, and that it is not eligible for replacement under warranty (assuming the cycle count is also under the magic guideline). If they determine it has failed prematurely though, you may be eligible for a replacement at no cost.

In the end, I suspect you will just need to purchase a replacement battery. They are a consumable item, with a finite effective life span, so it is what it is.

With your new battery, some things to remember about Li cells:

1. They decay from birth, whether used or not.
2. Long periods of static storage (i.e. no discharging or charging) will accelerate the rate of decay
3. partial discharges and charges will not harm a Li cell, and in fact are the optimal way to use them for maximum useful life span.
4. Deep cycling (running until the machine auto-shuts down) are only useful for calibrating the battery meter in the desktop menu bar. They do nothing to aid the battery itself, and in fact are the worst way to use a Li cell as they take a greater toll on the battery than multiple partial cycles (so only full cycle occasionally, to re-calibrate the battery meter).

Nov 17, 2010 10:41 AM in response to ginnyp

Ginnyp, welcome back!

There are so many things that effect battery capacity on Li-ion batteries. This is a good article about battery life.

The capacity of your batter is down. I'll bet that it had been run down to empty and left in heat way too much. A cycle count of 57 seems kind of low for the capacity that you're observing. And it's telling you to check it, which isn't good news.

I've read over the AppleCare agreement, and it does not cover batteries, because they won't know how it's abused. I suppose if your MBP was less than a few months old and you had these issues, they might cover it. Spend the $100 (or whatever it is) for a new battery. It is a consumable item.

Just dispose of the old one in an environmentally appropriate manner.

Message was edited by: OrangeMarlin

Nov 17, 2010 3:45 PM in response to ginnyp

Welcome back to Apple Discussions!

First of all, you could probably go back to your old user account with the older email address and then just update the settings to reflect your new email address and other information. My Apple ID is based on an old email account that I no longer have, so I know it can be done.

Don't know if you can see the original battery capacity anywhere on the Mac--I have always used Coconut battery to find out this information.

I don't know exactly which Mac you have--if it's the one with the removable battery, you are supposed to get up to 80% capacity at 300 cycles . I believe the non removable battery is good for even longer. Yours is at 45% after 57 cycles, which is far short of the 300 cycles you should have gotten. (You should probably be using it more, as it is better for the battery.)

The "Check battery" coupled with the erratic behavior you are seeing indicates that the battery is on the fritz. I would say that your battery has zero life expectancy at this point. You can no longer trust it.

Applecare is often very generous about replacing batteries, especially if they think they failed before their time. If you have access to an Apple Store, by all means take it in and have them run a test on it. You definitely need a new battery.

Just recently the battery on my 3+year old MBP started coming apart, and Apple was kind enough to replace it at no charge, even though my Applecare had just expired. So you actually do have a decent chance at a free replacement.

Here is a link where you can check on the Applecare by serial number:

https://selfsolve.apple.com/agreementWarrantyDynamic.do

You will get a page you can print out that shows that you have Applecare, so you won't have to dig up any old records.

By all means contact Apple about this and see what they will do for you.

Good luck!

Nov 18, 2010 10:25 AM in response to S.U.

Thanks everyone for the input. While I don’t know how the computer was used for the first year of its life, it gave me very good service through the second year. The battery life numbers were not raising questions for me. Through that year, I used it an hour or so 2-3 nights a week, and more on weekends. During the week, I’d shut it down for the many hours it was not in use. On the weekends (and other days off), I would leave it in sleep mode when not actively using it. I usually kept it plugged in when using, and unplugged when in sleep. I’d also let it “sleep” through nights when using it late one day and early the next.

Since I retired in early August and through September, about half it days (and nights) followed the “sleep” schedule so it was available more quickly. The other half of the time, it was powered up an hour or so each day then shut down. (I guess the debate goes on whether sleep or shutdown is better on the computer and hard drive?) I’ve almost always had it plugged in when in active use. In fact, I’d understood I should run it down completely about once a month, but actually only did this 5-6 times over the first year. The battery always showed good life and never really went down much. It’s only in the last 2-3 months I’ve been noticing the much lower capacity numbers. Through the last year, when I did let it run completely down, I did not follow the specific “battery calibration” instructions. I only did that this last time, when it dropped from 60% to 45%, per Coconut Battery, instead of getting better!

*One question, specifically what does the “cycle count” measure or mean?* At 57, I’m trying to figure out why mine is so low compared to the more normal(?) 300. (I can’t remember what this count when I first acquired it, and paid attention to it.) My use of this computer since I acquired it has consisted more of the partial discharges and charges than the deep cycle version, and I apparently only did that the “right” way this last time!

Regarding heat, it did go with me to the lake through the summer, and was exposed to some warmer days, since we don’t have any AC there, but I don’t really think I exposed it to anything that a laptop shouldn’t be able to handle. It stayed in our camper with windows open (ventilated), not a locked up in a car, and I only had it powered up in the mornings or evenings, not in the heat of the afternoon. *A question – could a “spec case” (I believe it’s called) hold heat?* The previous owner included the spec case with this computer and I have kept it on. (The computer still looks like new!)

This laptop is considered an “early 2008” – the last generation before the unibody computers came out. I wanted this generation to save some money at the time I bought it, and I didn’t want to be forced into Snow Leopard, which had to have been introduced shortly after this one was manufactured. Since it had two years remaining on Applecare, I felt good about it, and have not been disappointed until now, with this battery issue (and I do know batteries are a disposable item).

I believe the battery is actually consumer removable, but I will take it to the Apple Store since it does have Applecare still active. I don’t believe I’ve really done anything to abuse this battery, nor do I believe the previous owner did. I’m thinking it’s just a premature failure, and it sounds like Applecare will probably cover it. I called the Apple Store, and they said I needed to make an appointment on line. When I started to do this, the site recommended all MAC software updates should be done before bringing it in, as the problem might be fixed with an update. (I was current up through late summer.) There was a firmware update that did talk about the battery, but having run it, nothing changed. So the next step will be a visit to the Apple Store!

Thanks again to everyone for the input!

Nov 18, 2010 3:06 PM in response to ginnyp

Here's a good read on batteries that might answer more of your questions:

http://discussions.apple.com/thread.jspa?threadID=1764220

The Speck case isn't supposed to hold heat, but I've never had one, so I don't know. I've used my Macs here in the high desert in the summer with no AC, and about all that seems to happen is that there is more fan activity when the air is warmer. Here's a link with some general information about temperature:

http://www.apple.com/batteries/notebooks.html

I generally like to sleep my Macs because they are supposed to run Unix maintenance schedules in the middle of the night. If the computer is off, they won't run. If the computer is asleep (in Leopard or Snow Leopard) when they are supposed to run, they will run when the computer wakes up. Macs can run 24/7.

Using the battery off and on, you will accumulate several partial load cycles, which will eventually add up and turn into full load cycles. Using the battery for an hour or two every day is probably the way to go for best battery health. By using the battery more infrequently, you likely took longer to accumulate full load cycles. And it may be the previous owner never used the battery at all or very little. Some people don't, thinking it makes the battery last longer. It doesn't.

Apple recommends bringing all your software up to date before going in just in case your problem turns out to be a software bug that has been fixed by a later software patch. This just removes a variable that makes it easier for them to diagnose things.

Snow Leopard is not too different than Leopard. When it first came out, the biggest problem was that all of a sudden people's printers wouldn't work. That should have been resolved by now.

Good luck at the Apple Store!

Nov 20, 2010 8:34 AM in response to S.U.

My visit to the Apple Store went very well, i.e., the battery was bad and fit in their parameters to replace it for free under AppleCare, so I'm now in control of a new battery from the beginning. Got it fully charged last night. I do find it kind of strange that, according to CoconutBattery, it hasn't gotten past 99% capacity though it got to 100% charge. I may try a quick visit with someone at the Apple Store when I'm in the area to ask about this. It seems a new battery should start with 100% capacity.

S.U., I was trying to put "helpful" stars on all the replies to my question. I got the first two done, then found when I tried to mark your reply, it already had "solved" on it. I'm not sure how this happened. Guess I overlooked something when doing the second "helpful" star.

Nov 20, 2010 2:01 PM in response to ginnyp

Glad it all went so well, and that you have a new battery now. You'll want to do an initial calibration and then one every month or two. The calibration will give you more accurate readings on your battery.

I have a relatively new battery that I haven't yet calibrated, and it reads 108% of capacity. I'm going to go ahead and calibrate it today, and I imagine that when I am done, it won't say that any more.

You only get to award 2 "helpfuls" in a thread, so that's why you couldn't award any more. The true satisfaction comes from being able to help, which means more than any number of stars. I'm glad I was able to help.

Happy computing!

Nov 22, 2010 9:13 AM in response to S.U.

The technician at the Apple Store was rather "blase" regarding calibration. He indicated to do it sometime within a month or so. Anyway, the timing of doing the full calibration as described in the Apple help menu worked out well for me over the weekend, so I went ahead and did it. I was hoping to see 100% capacity (per CoconutBattery) instead of 99%. Unfortunately, it went to 97%! I guess you may never see 100%, or near, unless you get a battery immediately after it's manufactured?

Regarding getting my old user info to move over to my new user info, I think this may have worked if I had pursued it before I set up my new user info. When I try it now, it just tells me something like "there is already a user with that ID." Even though I hadn't joined the discussions under my new Apple ID, I did set up an ID with Apple back when I bought this computer, as I wanted to make sure they had its Applecare and me as its owner joined up. (The previous owner had to contact them to have them move it to me before they would do it.) It would have been nice to keep my "history" (as in not a new MAC user), but few, if any, issues I addressed back then will apply to me now.

Thank you for the help. Now I know about the limit on "helpfuls," too. Most of my previous "issues" were so technical, usually only 1 or 2 people were able to help much, so I never ran into this!

Nov 22, 2010 12:17 PM in response to Baby-Boomer-USofA

Menu bar says I'm getting a 100% charge, but per CoconutBattery, that is only based on a battery capacity of (now) 97%, after a complete battery calibration. CoconutBattery says my original battery capacity should be 5500 mAh, but the 100% is based on a charge of 5344 mAh. This 5344 mAh is also what system profiler says, but of course, it doesn't tell what the original battery capacity should be. (Perhaps Apple doesn't want us to worry about this stat??? They just want you to wait until system profiler says the battery is bad?)

Nov 22, 2010 2:33 PM in response to ginnyp

I think the capacity of a battery may fluctuate a bit when it is new, so you may just need to use this one a while. If you are worried about it, Apple has a battery test they can run, and if the battery is defective, that will show up. If your capacity continues to drop instead of stabilizing, you might want to go back and have them run the battery test.

If you want to pursue getting your old Apple ID back, the best way to do this might be to post in the "Discussions about Discussions" forum--it might be necessary to enlist the aid of a host to help you to do this. It doesn't seem to be something that people can readily do on their own.

Good luck!

Nov 23, 2010 8:50 AM in response to S.U.

I'll probably see how this battery does through the holidays, especially on a week-long road trip we plan to take the first part of December. (More importantly, I hope I can find AT&T wireless connectivity where we'll be traveling!!!) If I still feel like it could be doing better, I'll get back by the Apple Store sometime. I also might pursue combining my old ID with my new one a little later. At least I wouldn't look like such a "newbie!"

We've mentioned Snow Leopard - when I bought two new computers for my department at work, I ended up with Snow Leopard on them, and I updated the other three at the same time. Needless to say, with two HP printers, no one was printing until I worked through that issue (and I never got the color printer working as well as it did through Appletalk)! Three of us also used Toast for CD/DVD burning, but I also found out I needed to upgrade that software if it was going to work. Luckily, the OS CD burning software has improved enough to not really need Toast anymore for what burning we did.

As I shopped for a laptop to supplement my old desktop at home, though, staying away from Snow Leopard was in my mind, along with saving some money by buying a year-old model. I figured I knew enough about MACs do deal with any issues, as long as it had remaining AppleCare to deal with physical issues. It came to me in its original packaging with all original disks, and looked like new (still does). Even though the prior owner apparently did this before sending it to me, I reformatted the drive and reloaded the OS, setting it up the way I wanted it. Other than this battery thing, I have had NO problems.

I do find it kind of funny, though. At first, Snow Leopard was described to me as a "tweak" to Leopard. Tweak my #*#!!! I do know the next computer I acquire will have Snow Leopard (or whatever's next), so I won't be able to avoid it forever!

Thanks, and happy holidays!!!

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Battery life expectancy

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