video won't play on pc

Question

Level 1

8 points

video won't play on pc

I exported a :30 spot Quicktime movie with the Animation codec. However, the PC-using client is only hearing audio. Is there a non-compressed codec to use that's more compatible with their PCs, if indeed the PC is the problem?

Thanks,
miss2z

MacBook Pro, Mac OS X (10.5.8)

Posted on Nov 17, 2010 11:14 AM

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Answer 1

Tom Wolsky

Level 10

150,992 points

Nov 17, 2010 11:16 AM in response to miss2z

Is he using the QuickTime player to play back the movie? You could export uncompressed but that probably won't play back either unless he has a fast RAID.

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Answer 2

gogiangigo

Level 6

8,035 points

Nov 17, 2010 11:21 AM in response to miss2z

Playing uncompressed is a rather hard thing to do with standard computers with standard specs. We don't even know the specs of your client's machine.

Why not showing your client a great H.264 and then deliver the Animation Codec when signed off?

BTW if your clients has Premiere Pro Animation will play fine.

Luca

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Answer 3

miss2z Author

Level 1

8 points

Nov 17, 2010 11:25 AM in response to gogiangigo

This is an ad where the graphics they provided me were not the best, so I tried to rework them so they would look clearer rather than soft. They have a copy of a compressed version of it, but it doesn't quite convince them the graphics are clear. So I'm trying to send them a non-compressed version. What do you think would be the best codec to use?

Thanks,
miss2z

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Answer 4

gogiangigo

Level 6

8,035 points

Nov 17, 2010 11:31 AM in response to miss2z

There is not much that PC and Mac can share, the presence of codecs depend also on the type of applications installed in the machines. As I said Premiere Pro can play Animation codec.

you can try exporting PNG to see if that works, it's in QT Conversion > Options > compression Type.

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Answer 5

miss2z Author

Level 1

8 points

Nov 17, 2010 11:37 AM in response to gogiangigo

Thanks, gogiangigo. I'll try the png export. I don't own Premiere Pro, nor does my client, since they're not a production company.

miss2z

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Answer 6

Tom Wolsky

Level 10

150,992 points

Nov 17, 2010 11:42 AM in response to miss2z

If they have QuickTime it should play on their machine. Animation's been in every version of QuickTime since practically the year dot, long before FCP or Premiere Pro.

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Answer 7

miss2z Author

Level 1

8 points

Nov 17, 2010 11:46 AM in response to Tom Wolsky

That was just my thought, Tom! That they were possibly trying to use Windows Media Player. So I instructed them on how to download and play Quicktime for Windows. I love easy solutions. I have a feeling this is it. I have to remember not to be Max/Quicktime-centric and think everyone's using Quicktime automatically.

miss2z

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Answer 8

Nov 17, 2010 3:32 PM in response to miss2z

Animation is older than Tom Wolsky, if that's possible. (Is JOKE!)
But even if they've got QT, Animation cannot be played in realtime without monstrous hardware support, not just for disk throughput but processing to the screen. Just can't be done.

Animation was developed as a lossless container for sneaker net delivery between ancient graphics and video applications. It was never intended for display or playback.

bogiesan

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