6 Replies Latest reply: Dec 8, 2010 3:58 PM by David S.
mdhead Level 1 (0 points)
Hey, my school is having problems with FCP.

We just updated to iMacs (OSX 10.6.4, 2.8 GHz Intel Core i7, 8 GB 1067 MHz DDR3) and we are running FCP 7.0.3. We are using Canon Vixia HV30s and HV40s (HDV) and Panasonic PV-GS500s (SD DV) to film for our Video Tech classes.

Here's the problem: Our Canon's aren't capturing to FCP. At the beginning of the year they were working fine, but now the Canons won't capture consistently and some of the Panasonics are no longer capturing. When we plug them in (using Firewire) FCP doesn't even recognize that a camera is attached.

We originally thought that we would need to send them in for repair, but we decided to try capturing using our old Windows computers and Adobe Premiere - the camera that wouldn't capture on the iMacs connected and captured just fine on Premiere.

Here's the strangest part: sometimes, if we switch computers (we have 24 in our Mac Lab) the camera will capture. Same wire, same setup, but sometimes it work and sometimes it does not.

Help me, Apple Community - you're my only hope!

iMac, Mac OS X (10.6.4)
  • Ian R. Brown Level 6 (18,615 points)
    Is somebody altering the Easy Setup?

    Check it is the correct one before capturing.
  • mdhead Level 1 (0 points)
    Because we have both HD and SD cameras we run Easy Setup before we start capturing every time with the right settings.

    Our standard workflow: Hook Up Camera --> Power On Camera (plugged in, not battery power) --> Open FCP --> Run Easy Setup --> Log and Capture.

    Do we need to run Easy Setup, shut down FCP, and then hook up the camera?
  • Ian R. Brown Level 6 (18,615 points)
    The way you are using it should be OK.

    Maybe someone can come up with a suggestion based on their experience of similar problems.

    A common first aid treatment when FCP behaves badly is to trash the preferences though with all the FCPs you have it could take a while!

    You could try this free app which does it automatically.


    Note that when you trash preferences, the next time FCP opens it creates the original default preferences it shipped with.

    That app can save your good settings so that you can replace them instantly should you ever need to trash them again.
  • Terry Jackson1 Level 1 (35 points)
    Your saying your doing this in a school lab....How are your computers setup?
    Do you have to login with a student ID account, or do you login with
    a local user account?

    Most school districts ( I work at one) set their labs up to be managed by
    OS X Servers, and students login via a network based account.

    FCP doesn't play nice with network based accounts, and in our labs
    all NLE usage ( iMovie, FCE, FCP) is limited to local accounts
    that are lab specific.

    Check with your IT dept. as to how your lab is setup and go from there.
  • Rienk Level 4 (3,155 points)
    Did you have a look at this [supported devices|http://www.apple.com/finalcutstudio/resources/supportdevices.php] list?
    Fill in Fire Wire Camera - Canon - Final Cut Pro 7

    The HV40 is not on the list and click the triangle behind the HV30. It has some remarks about the setup to use...

  • David S. Level 7 (20,630 points)
    Are you using a FW 4 pin to 9 pin cable?

    Are a cable adapter?

    Not all work reliably