iphone not accepting home wifi password

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iphone not accepting home wifi password

woke up this morning to find my iphone prompting me to enter my home network password. i entered it and rec'd an 'unable to join' message. my wife's iphone, our two laptops and our wii were all connecting to the network fine. i did all the normal resetting of network settings, rebooted the router, hard restart of the iphone etc and still no luck entering the password. changed the router security from WEP to WPA2 and generated a new password...all the other devices in the house accepted the new password and are working fine but my phone still gives me the 'unable to join' error. any other suggestions for a fix?

Posted on Nov 17, 2010 12:36 PM

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Answer 1

paulcb

Level 6

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Nov 17, 2010 1:13 PM in response to trandolph

Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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Answer 2

trandolph Author

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Nov 17, 2010 1:31 PM in response to paulcb

thanks @paulcb but i already tried that...i even restored the phone to factory settings in itunes.

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Answer 3

paulcb

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Nov 18, 2010 6:39 AM in response to trandolph

Does it work with no security on the router?

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Answer 4

trandolph Author

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Nov 18, 2010 11:07 AM in response to paulcb

no, i get the same 'unable to join the network' message without security on the router.

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Answer 5

trandolph Author

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Nov 18, 2010 12:06 PM in response to trandolph

reset my router again and now everythings working fine! maybe resetting it AFTER changing the security settings was the key--previously i had reset first, switched to WPA second. anyway, thanks for the suggestions paulcb.

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Answer 6

Nov 18, 2010 2:36 PM in response to trandolph

I am having the same problem. I have tried restoring my phone and also resetting the network settings. But it always goes back to not accepting my password which is very correct. It either says unable to join or it does not accept the password.

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Answer 7

Nov 18, 2010 2:36 PM in response to christineforever1

I dont know what else i could do to access wifi through my iphone 3g? Can anybody help? Please.

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Answer 8

paulcb

Level 6

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Nov 18, 2010 3:22 PM in response to christineforever1

Reset your router? Update your router? Try it without security settings?

Message was edited by: paulcb

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Answer 9

trandolph Author

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Nov 18, 2010 4:45 PM in response to christineforever1

christine, i would recommend checking your router security settings and make sure you have WPA2 security enabled, not WEP. if you 'upgrade' to WPA2 from WEP, you will need to generate a new password. the next step would be to reset your router--there should be a 'hole' in the back where you stick a paper clip or pen tip-hold it in there for 10-15 seconds. after this, it will probably take a few minutes for the router to start broadcasting again. try connecting your iphone again once it finds the signal.

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Answer 10

Nov 18, 2010 10:01 PM in response to paulcb

Thank You paulcb. I have tried resetting the router also. I am not able to pick up wifi at several places, so I am guessing it is not the router that is the problem.

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