9 Replies Latest reply: Nov 19, 2010 1:26 AM by Francis J. Franklin
gman242424 Level 1 (0 points)
I am having problems with the Safari browser. When I click on it, it opens but no window pops up for browsing. So I clicked on File>New Window and that didn't do anything. Then I went to history and just clicked on a random web page and a grey window popped up and then a couple secs later it said it was forced to close.

I have tried deleting it and re-installing. It does the same thing.

I have a MacBook 10.5.8 with Safari 5.0. I have firefox as a browser but need safari unfortunately to do work related things. Please Help!

MacBook, Mac OS X (10.5.8)
  • Klaus1 Level 8 (47,770 points)
    If your Safari won't open, one or more of the following procedures should fix it:

    1. Go to Home/Library/Safari/ folder and remove the following two files:

    ¥ history.plist
    ¥ lastsession.plist

    (Safari may not load properly If these two files are corrupted.)

    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.

    (These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)

    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

    (Again, faults in stored cookies may interfere with Safari's launch.)

    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:

    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.

    Also look in Library/Input Managers where other third party add-ons may lurk. If you find a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal. More information on third party add-ons here:


    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.
  • Carolyn Samit Level 10 (103,365 points)

    clicked on a random web page and a grey window popped up and then a couple secs later it said it was forced to close.

    Did it look like this?

    If that is what you saw, that is called a "kernel panic".

    Click here for help. http://www.thexlab.com/faqs/kernelpanics.html

  • ~Bee Level 7 (31,425 points)
    gman --

    Welcome to Apple Discussions!
    We're not staff, but other Mac users here, asking questions and sharing solutions.

    So Safari does open, but there's no window.
    Have you downloaded an extra toolbar lately --
    say for FaceBook or viewing sports, or from other sites.
  • nova2142 Level 1 (0 points)
    im having the same problem and sis all the thing the in this post and still wount work, what now??????
  • Francis J. Franklin Level 1 (0 points)
    I'm also having this problem. Safari isn't displaying any windows. (Opera and Firefox both seem happy enough.) Right-clicking in the Safari icon in the Dock, the menu has a tick next to a window called "Apple", which I guess is the default start page; and there is an option to Hide Safari.

    I upgraded to 10.6.5 last night, but I can't remember when I last started Safari (before this morning), so I can't say for sure whether this is related.
  • andyBall_uk Level 7 (20,490 points)
    nova, Francis Gman... - the safari runs but no window shows is commonly due a toolbar added by the user.

    You should find & remove any of the files below - look for them all, then quit safari & restart your mac.

    HD/Library/Application Support/Conduit
    HD/Library/Receipts/<Toolbar name>.pkg
    HD/Library/Application Support/SIMBL/Plugins/CTxyxyxy.bundle (xyxyxy is some number)
    HD/Library/Application support/conduit plugins

    Home/Library/Application Support/Conduit

    They may not all be there, but look carefully.
    If you still have problems, post back ( in a new thread if you're not gman )
  • Francis J. Franklin Level 1 (0 points)
    (Why in a new thread?)

    None of the files you listed are on my system. I usually refuse to add new toolbars, so I'd be surprised if that were the problem.
  • Allan Jones Level 7 (33,967 points)
    (Why in a new thread?)

    Easy--Because that works best for all concerned in this particular setting.

    I know that, in other forums, people get flamed for starting new threads but that will not happen here. If you've searched the forum section for existing answers and can't find a helpful solution, by all means start a new thread.

    it is much more difficult for responders to handle multiple questions without diluting the help the original poster (OP) deserves. It can get confusing for even the most seasoned and helpful forum members. It's like a doctor having to deal with four symptomatic patients simultaneously in a small examining room built for one.

    Those making a new post can get lost when others tag on with slightly different symptoms. In this world, "Exact same problem" too often turns out not to the the case. By starting your own thread, you get focused suggestions and solutions without taking away form another.
  • Francis J. Franklin Level 1 (0 points)
    In contrast to some of the other problems reported in the forum, I had no crashes associated with loading pages from History or Bookmarks. These seemed to load fine, they just weren't visible. The Dock menu did reflect the new pages/tabs being opened, however.

    I don't have any of the conduit files, so that's not an issue.

    Discovered that Safari worked fine as the admin login, just not my usual user login.

    Okay, slightly obvious solution...


    Started fine after that, with the exciting "Welcome to Safari ..." sequence.