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Safari Won't Open - Help!

I am having problems with the Safari browser. When I click on it, it opens but no window pops up for browsing. So I clicked on File>New Window and that didn't do anything. Then I went to history and just clicked on a random web page and a grey window popped up and then a couple secs later it said it was forced to close.

I have tried deleting it and re-installing. It does the same thing.

I have a MacBook 10.5.8 with Safari 5.0. I have firefox as a browser but need safari unfortunately to do work related things. Please Help!

MacBook, Mac OS X (10.5.8)

Posted on Nov 17, 2010 2:37 PM

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9 replies

Nov 17, 2010 2:43 PM in response to gman242424

If your Safari won't open, one or more of the following procedures should fix it:



1. Go to Home/Library/Safari/ folder and remove the following two files:

Â¥ history.plist
Â¥ lastsession.plist

(Safari may not load properly If these two files are corrupted.)

2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.

(These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)

3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

(Again, faults in stored cookies may interfere with Safari's launch.)

4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:

Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.

Also look in Library/Input Managers where other third party add-ons may lurk. If you find a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal. More information on third party add-ons here:

http://support.apple.com/kb/TS3230?viewlocale=en_US

Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.

Nov 18, 2010 6:49 AM in response to gman242424

I'm also having this problem. Safari isn't displaying any windows. (Opera and Firefox both seem happy enough.) Right-clicking in the Safari icon in the Dock, the menu has a tick next to a window called "Apple", which I guess is the default start page; and there is an option to Hide Safari.

I upgraded to 10.6.5 last night, but I can't remember when I last started Safari (before this morning), so I can't say for sure whether this is related.

Nov 18, 2010 7:08 AM in response to Francis J. Franklin

nova, Francis Gman... - the safari runs but no window shows is commonly due a toolbar added by the user.

You should find & remove any of the files below - look for them all, then quit safari & restart your mac.

HD/Library/Application Support/Conduit
HD/Library/InputManagers/CTLoader
HD/Library/Receipts/ctloader.pkg
HD/Library/Receipts/<Toolbar name>.pkg
HD/Library/Application Support/SIMBL/Plugins/CTxyxyxy.bundle (xyxyxy is some number)
HD/Library/ScriptingAdditions/ct_scripting.osax
HD/Library/launchAgents/com.conduit.loader.agent.plist
HD/Library/Application support/conduit plugins



Home/Library/Application Support/Conduit

They may not all be there, but look carefully.
If you still have problems, post back ( in a new thread if you're not gman 🙂 )

Nov 18, 2010 7:35 AM in response to Francis J. Franklin

(Why in a new thread?)


Easy--Because that works best for all concerned in this particular setting.

I know that, in other forums, people get flamed for starting new threads but that will not happen here. If you've searched the forum section for existing answers and can't find a helpful solution, by all means start a new thread.

it is much more difficult for responders to handle multiple questions without diluting the help the original poster (OP) deserves. It can get confusing for even the most seasoned and helpful forum members. It's like a doctor having to deal with four symptomatic patients simultaneously in a small examining room built for one.

Those making a new post can get lost when others tag on with slightly different symptoms. In this world, "Exact same problem" too often turns out not to the the case. By starting your own thread, you get focused suggestions and solutions without taking away form another.

Nov 19, 2010 1:26 AM in response to Francis J. Franklin

In contrast to some of the other problems reported in the forum, I had no crashes associated with loading pages from History or Bookmarks. These seemed to load fine, they just weren't visible. The Dock menu did reflect the new pages/tabs being opened, however.

I don't have any of the conduit files, so that's not an issue.

Discovered that Safari worked fine as the admin login, just not my usual user login.

Okay, slightly obvious solution...

Deleted:
$HOME/Library/Safari
$HOME/Library/Preferences/com.apple.Safari*

Started fine after that, with the exciting "Welcome to Safari ..." sequence.

Safari Won't Open - Help!

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