Shockwave Crashes Safari

Question

Shockwave Crashes Safari

Ok, so there is a website for my school that requires shockwave. I have shockwave installed, but every time I open up the page it freezes everything in safari, the only way to close it is to force quit it. I need to be able to go to this site because I am falling behind in the class. The teacher thinks I am full of it and is unwilling to help.

Thanks!

Mac Pro (2.66ghz, 6gb ram), Macbook Pro, performa 360cd, iMac g3., Mac OS X (10.6.5), FCS 2, Aperture 3.

Posted on Nov 17, 2010 3:36 PM

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Answer 1

Klaus1

Level 9

52,749 points

Nov 17, 2010 3:40 PM in response to Anthony Arroyo Films

Do you mean the Shockwave Player, which displays Web content that has been created by Adobe Director, much used for multimedia: http://www.apple.com/downloads/macosx/internet_utilities/adobeshockwaveplayer.ht ml

Note that if are running an Intel Mac you need version 11 of Shockwave Player as previous versions only run natively on PPC Macs:

http://kb2.adobe.com/cps/822/82216d24.html

Or do you mean Flash Player?

The latest version of Adobe FlashPlayer can be obtained from here:

http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash

(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.

You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):

http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,

and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

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Answer 2

Nov 17, 2010 3:40 PM in response to Anthony Arroyo Films

HI,

Go to your Apple menu / Software Update. Make sure Safari is up to date.

And if you didn't repair permissions after updating to v10.6.5, do that.

Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

Carolyn 🙂

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