4 Replies Latest reply: Nov 18, 2010 8:21 AM by MartinDH
patrickclay10 Level 1 Level 1 (0 points)
Every time I go to the updates section on the App Store and try to download the updates, this comes up -

"You've already purchased this but it hasn't been downloaded. If you're having trouble downloading it, select Check for Available Downloads from iTunes on your computer, then sync with your device."

I have followed these directions multiple times, with the iPad plugged in or not, and my computer always says "All purchases have been downloaded for this account."

I've tried restoring the iPad... nothing. Help please?

iPad, iPhone OS 3.1.3, its actually running 3.2.2 but that wasnt an option...
  • Philly_Phan Level 6 Level 6 (12,715 points)
    +"You've already purchased this but it hasn't been downloaded. If you're having trouble downloading it, select Check for Available Downloads from iTunes on your computer, then sync with your device."+

    Talk about a coincidence. I'm on my Mac right now downloading app updates for my iPad and I saw the same message. I checked around and learned that the message is generated if if you request a download while it's already in process of downloading.
  • patrickclay10 Level 1 Level 1 (0 points)
    Hmm... that's interesting. Twitter was one of the apps i wasn't able to update, yet when I checked, it appears the update had installed, because it now has push notifications, and that capability was just given today.

    It seems that when I press update, that same pop-up comes up, but yet the updates still download... thats really odd.

    Not certain though.
  • Soup Dragon Level 1 Level 1 (0 points)
    I have a similar problem - on iPad AND iTunes running on a PC. I have checked the knowledge documents online and they do not help.

    1: On the iPad. I can access the App Store App but within the application when I open the updates page a window appears saying 'Cannot Connect to iTunes Store'. This fault happens when the iPad is connected to various wireless sources and also 3G.

    2: On the PC. I can open iTunes and I can access the Apps Store within it. However, when I click 'check for updates' the progress bar at the top of the page flickers and gives the impression that it is trying to launch something, but nothing happens.

    Very annoying!
  • MartinDH Level 1 Level 1 (15 points)
    I had the same problem with both iPhone and iPad. In my case the problem was that there is a fault in the iTunes store. If you have installed certain apps the whole updating process stops working for all apps. In my case the problem app was Ship Finder, but there are several others. I deleted this app (which I like a lot!) and the problem disappeared. I hope Apple fixes this soon. See http://discussions.apple.com/thread.jspa?threadID=2645935&tstart=0 for more info.