2 Replies Latest reply: Nov 19, 2010 9:40 AM by gfann18
gfann18 Level 1 Level 1
Mac OS X
Safari wont play video from pretty much any site that isn't youtube or similar sites. It's getting pretty annoying. It's play the commercials on yahoo before the main news video for example but the news video never play. All I get is a error page saying the player quit unexpectedly. It does this for pretty any video on yahoo and most other news sites. It won't do it when I watch videos from say ABC.com or NBC.com just videos from yahoo. Did apple tick off yahoo or something or vise versa. Does anyone know what the deal with this is? Or how to fix it? Thanks.

Mac Mini, Mac OS X (10.6.2), Ipod 80gb Video, Ipod 160gb Classic, Iphone 1st gen
  • Carolyn Samit Level 10 Level 10

    You may have an outdated copy of the Flash plugin.

    Uninstall the current copy of the Flash player plugin, then reinstall new, then repair permissions.

    Go here and follow the instructions. Uninstall Flash

    Install the most recent version of Flash here.

    Now repair permissions.

    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

    Your profile shows you are running v10.6.2. If that's the case, there are updates available. Click your Apple menu / Software Update.

    And: http://discussions.apple.com/message.jspa?messageID=12597570#12597570

    *I check the active monitor to see what going on with space and all that and it shows that I am pretty much out of space which explain why is going slow.*

    If you Mac is slowing down, check to make sure there is enough free disk space. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*

    If you need to free up disk space, go here for help. http://www.thexlab.com/faqs/freeingspace.html

    Might be a good idea to boot from your install disc also to check the startup disk for errors, instructions here:


    Scroll down to where you see: *Try Disk Utility*

    If there's a problem with the startup disk, that could definitely cause problems with Safari.

  • gfann18 Level 1 Level 1
    Mac OS X
    Well all that advice didn't work. All I can add to this is, and this might seem odd, videos that won't play are videos that show a blue loading circle that looks similar to the xbox 360 ring that is split into four parts and each part glows one after the next rapidly to create a sort of revolving circle. Any video I play that shows a loading graphic that is different from that will play every time. Also when I do get the blue loading graphic I will just stop it and move on. I will get an error window stating it quit unexpectedly and do I want to send a report to apple which I do and left comments to apple in those reports for extra measure. So if anyone else as any helpful ideas or tips to get me over this little hang up I would appreciate it. Thanks.