10 Replies Latest reply: Nov 23, 2010 1:45 PM by jamwin
Eucalypta Level 1 Level 1 (0 points)
Sometimes the font size of an email is very small. I know it's possible to zoom in, but that's poor mitigation. Someone indicated that HTML emails are controled by the sender (and it seems that all the emails I get are in HTML). If so, then I am surprised that this very new iphone equipment is not capable in managing the text size whilst blackberries can.
Is ther nothing to do about this?
  • johninsj Level 1 Level 1 (70 points)
    I assume you missed the settings app, where you control settings?

    Settings/Mail/Minimum font size

    Should do the trick.
  • Eucalypta Level 1 Level 1 (0 points)
    I've tried but changing from "small" to "huge" does not make any difference, not for plain text emails nor for HTML emails.
  • Eucalypta Level 1 Level 1 (0 points)
    It seems like no one can help me?
    just to be clear: changing settings/minimum font size from "small" to "huge" does not make any difference, not for plain text emails nor for HTML emails.
    It looks like this setting app does not work, needs to be switched on, or is overruled?
  • Allan Sampson Level 10 Level 10 (123,370 points)
    The Minimum Font Size setting should work for an email that was composed with Plain Text but does not affect an email that was composed with HTML. When the sender of an email uses HTML for message composition, the sender controls the formatting. When the sender of an email uses Plain Text for message composition, the recipient controls this such as with the Minimum Font Size setting included with the iPhone's Mail app.

    http://www.birdhouse.org/etc/evilmail.html

    When you write in plain text, the receiving mail client renders the text in whatever font the reader chooses. When you format email with HTML, the sender controls the formatting. But this is a trap: You only think your message will render the same way to the viewer as it appears to the sender. In reality, the receiver can end up squinting because the font looks so tiny, or vice versa. HTML is not rendered the same way from one viewing client to the next - all guarantee of accessiblity goes out the window.
  • Eucalypta Level 1 Level 1 (0 points)
    Thanks Allan for your reply,
    but then I would experience the difference in settings/minimum font size for received plain text emails, and that is not the case: huge or small - it stays the same size.
    Whether it is a plain text or HTML email is recognized at the very top line of the message which then says: Re: ..... - Message (HTML) or otherwise: Re: ..... - Message (Plain Text). Correct?
  • Allan Sampson Level 10 Level 10 (123,370 points)
    You're welcome.

    Whether it is a plain text or HTML email is recognized at the very top line of the message which then says: Re: ..... - Message (HTML) or otherwise: Re: ..... - Message (Plain Text). Correct?


    Not correct. There is no indicator with the email subject or with first line in the email that indicates how the email was composed - in HTML or Plain Text.

    If any of the text in the message body includes a color other than black, underlining, bold text, different fonts and different font size, the email was not composed with Plain Text. An email that is composed with Plain Text can include plain text only - no formatting whatsoever.

    If the minimum font size is not working with any of the received messages, none of the received messages were composed with Plain Text.

    If only Plain Text were supported with email, most if not all of the problems associated with exchanging email and attachments would be eliminated and it would be much more secure for Windows users. When any HTML is rendered from a remote server with a received spam/junk message on a Windows PC or on a Mac, you are informing the spammer that your email address is "known good" or "valid" causing even more spam to be received along with the sender of the email controlling the formatting.
  • Eucalypta Level 1 Level 1 (0 points)
    Allan,
    I am sorry: I did not mean in the first line of the message or at the title/subject line, but at the very top of my desk top screen it says - Message (HTML) or - Message (Plain Text). I wish I could attach an example.

    I used to use a Black Berry which does not have this problem. Dont suggest to switch back again.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Your Desktop screen on your computer with which email client? I have used Windows at work with Outlook and Outlook Express and I've never seen this, and I certainly don't see this with the Mail.app on my Mac.

    RIM provides a dedicated email delivery service for the Blackberry. Different from the Blackberry's email client, the iPhone's Mail app communicates direct with the incoming mail server for an email account. Since RIM has a dedicated email delivery service, they also include some features that are not available with a standard email client and one that communicates direct with the incoming mail server for an email account such as converting all HTML to Plain Text.

    The iPhone's Mail app includes no such feature. With the Mail.app on my Mac, I can manually switch a message composed with HTML to Plain Text, but it is manual, not automatic.

    If the minimum font size is not working with any of the received messages, none of the received messages were composed with Plain Text.
  • Eucalypta Level 1 Level 1 (0 points)
    Allan,
    thanks, you are very convincing, looks like I have to give up. I have passed it on to our IT support, maybe they come back with further questions.

    I am using Windows and Outlook too, on a Dell desktop, maybe that´s different re showing message type.
  • jamwin Level 1 Level 1 (0 points)
    What I find more annoying than the size of the text itself is the way the iPhone puts scroll bars in that you can't get rid of - I'd like to be able to just resize the window to show the entire width of the editing pane. It's difficult to compose more than a few lines when you have to keep scrolling up, down, left, right to see what you have written.