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2443 Views 3 Replies Latest reply: Nov 20, 2010 1:42 AM by Allan Sampson
Try placing your iPhone into recovery mode. If this is successful, this will require restoring your iPhone with iTunes. Your iPhone's backup will not be able to be updated during this process so whenever your iPhone was last synced with iTunes will be the backup the iPhone can be restored from.
http://support.apple.com/kb/ht1808 MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.5), iPod w/Video 30GB, iPhone 4 32GB
Currently Being ModeratedNov 20, 2010 1:37 AM (in response to Allan Sampson)Okay, I just tried and I'm able to put the phone into recovery mode - but I've just been away at a conference for three days, where I took a bunch of photos on my phone that I really don't want to lose. Is there any way at all I can get them off the phone's hard drive first?
If your iPhone is not recognized by your computer without being in recovery mode - by iTunes or namely as a digital camera for importing the photos from the Camera Roll, no. You can wait and re-visit the Apple store to see if there is anything they can do but if your iPhone cannot be recognized by your computer when connected without being in recovery mode, it probably won't be any different at the Apple store. It might be worth the wait to see. MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.5), iPod w/Video 30GB, iPhone 4 32GB