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ITunes cannot copy music file to iPhone

When I sync my iPhone 4, I get an iTunes error stating "iTunes could not copy "song" to the iPhone "iPhone" because the file could not be converted. It happens with only one song. There seems to be nothing unusual about that song; other songs from that album sync normally, and this has never happened with any other song file.

iMac, Mac OS X (10.6.5), iPhone 4 with iOS 4.1

Posted on Nov 20, 2010 8:38 AM

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42 replies

Jan 21, 2017 4:21 AM in response to Prodo123

I have the same/similar issue. I have a collection of music consisting of CD's ripped to Apple Lossless (ALAC) and MP3 & AAC files of varying bitrates (I am converting all my CD's to ALAC as time allows and I am purchasing CD's to replace all my downloads with). I have done all this on a Windows 10 PC running iTunes 12.5.4.42 (latest version).


Because of the size of the ALAC files I need to have the "convert higher bitrate items to..." option enabled when syncronising with my iOS devices. I have an iPhone 6 and two iPod Classic's of different capacity so I select 256kbps AAC for the iPhone and one iPod and 128kbps AAC for the other iPod.


At some point during the first sync, all the devices come up with "itunes could not copy because the file could not be converted" errors but the tracks that fail are different on each device. My solution is simple. When they sync has finished, disconnect the device, reconnect it, sync it again. Almost every time I repeat the process some of the files that failed to convert on the first sync convert on the second sync, more on the third, etc. After four or five attempts all my files are converted and copied. Not a brilliant solution as iTunes seems to be the problem here but it works and requires minimum extra effort.

Sep 11, 2017 3:09 AM in response to GDawson

The real reason that this happens is because when you have the convert to 128kbps AAC option checked, it syncs the music to your phone at a smaller, more compressed format, that doesn't sound as good, especially for audiophiles. Basically, purchased songs from iTunes are 256kbps, and don't get converted, and protected songs from iTunes (The ones bought in 2007) are 128kbps. It can't convert those protected songs, but I have three songs that aren't protected but give error -3 that they cannot be converted. One I replaced, and the others I have to figure out what to do, but for now you can just redownload it from iCloud.

Feb 16, 2011 6:58 AM in response to GDawson

Me too. I have 51 songs which won't sync to my iPod.

None of them are protected. All are m4a AAC encoded files. All have sample rate 44.1KHz and bit rates "around" 190kbps (I say "around" meaning between about 187 and 192kbps).

Aside from that there is no commonality. Different artists, different filenames, different file sizes, different file dates, different metadata, even different sources (some CD, some direct download from artist, some just from random sources).

I'm at a loss as to why these files won't encode to 128kbps for my iPod.

Neil.

May 20, 2011 10:38 PM in response to GDawson

I messed around with the settings and found the simplest solution was this... Uncheck the 'convert to 128" option and sync the offending songs. They should work after that, then recheck the "convert to 128" box. It will mean that the songs in questions won't be converted, but the amount of space for a few songs is negligible. Seems the easiest work around for right now.

Aug 18, 2011 1:33 AM in response to GDawson

User uploaded file

Same issue! There's 4 songs but this one bothers me a lot. It's in Apple Lossless (since iTunes does not take FLAC). Part of a Slayer album directly ripped from CD, then converted to ALAC.


I thought it was the extreme bit rate at first, but seeing that the rest of my 2,400 song 800Kbps+ library syncs fine, I knew it couldn't be the issue.


I'm replacing all of my songs in MP3/4 into Apple Lossless files, so the other 3 songs will be replaced by highest quality CD rips. I hope those songs do not cause trouble like this.


Finally, the option that causes the problem while syncing is the "Convert higher bit rate songs to 128Kbps AAC". I have this enabled, otherwise my 100GB music collection won't fit on my iPhone! So simply turning it off is not an option for me.


The song was encoded on a Windows computer before my switch to Mac, using dbpoweramp.


Has anyone found a fix?

ITunes cannot copy music file to iPhone

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