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HP Photosmart 7660 not printing in 10.6.4 after old software install

Hi all...

I have a client who took her MacBook running 10.6.4 to Florida with her. She has a Photosmart 7660 printer at her residence there. Rather than just plugging the printer in, she installed older software from the CD that came with the printer. Now, the Mac detects the printer is there but there is an immediate error (in the print queue) when attempting to print anything.

I am unsure of how to proceed, and all help is appreciated!

BD

Macbook Pro, Mac OS X (10.6.4)

Posted on Nov 20, 2010 1:13 PM

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HP Photosmart 7660 not printing in 10.6.4 after old software install

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