mari elena

Q: "You are not a member of the Administrator group" message

I just got a new 32GB iPod touch. Whenever I try and download an app I get this message "You are not a member of the Administrator group"

I have looked through iTunes to try and find a setting to switch but I have not been able to find one.

Thanks

dell 4700, Windows XP, none

Posted on Nov 20, 2010 5:26 PM

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Q: "You are not a member of the Administrator group" message

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  • by feigee,

    feigee feigee May 16, 2012 8:19 PM in response to mari elena
    Level 1 (0 points)
    May 16, 2012 8:19 PM in response to mari elena

    I had the same problem when trying to log on to Apple Store using my Apple ID.  When you register Apple ID, you used an email address, say, "JOE@AAAA.Com".  When you try to log in, you need to use the full email address as ID, not just JOE.  I tried that way and got the same messsage, but when I used the email address in full, I logged in without any issue.  Hope this helps.

  • by TrishMat,

    TrishMat TrishMat May 31, 2012 11:51 AM in response to mari elena
    Level 1 (0 points)
    May 31, 2012 11:51 AM in response to mari elena

    Just fixed this actually - went into my pc and went into iTunes.  I then created a username and password for iTunes.  I verified my email address and then i logged into my iPod Touch with my iTunes username and password - and hey presto - we can now install apps - easy!!

     

    hope this helps!

    T

  • by robgau203,

    robgau203 robgau203 Jun 14, 2012 5:48 PM in response to mari elena
    Level 1 (0 points)
    Jun 14, 2012 5:48 PM in response to mari elena

    Omg, I have this same problem...

  • by Zimmster,

    Zimmster Zimmster Jun 22, 2012 5:06 PM in response to robgau203
    Level 1 (0 points)
    Jun 22, 2012 5:06 PM in response to robgau203

    This issue was solved by "feigee" 3 messages above. Go to a computer and Use your full EMAIL adress AS USERNAME and you can log in. After you login using your EMAIL you can assign youself a username of your choice. I suggest closing this thread since the issue was solved. Cheers

  • by Lj73,

    Lj73 Lj73 Jul 23, 2012 4:34 AM in response to mari elena
    Level 1 (0 points)
    Jul 23, 2012 4:34 AM in response to mari elena

    You need to provide your credit card / billing details for you to have administrator rights--install apps etc. I got the same error until I updated billing information in my apple store account.

     

    Hope this helps.

  • by ashleyarreola,

    ashleyarreola ashleyarreola Jul 25, 2012 4:04 PM in response to mari elena
    Level 1 (0 points)
    Jul 25, 2012 4:04 PM in response to mari elena

    So what  do i have to do?

  • by Gladliest,

    Gladliest Gladliest Sep 27, 2012 4:18 AM in response to --Peter
    Level 1 (0 points)
    Sep 27, 2012 4:18 AM in response to --Peter

    I had the same problem but later I found out that I was using incomplete ID(xxxxxx instead of xxxxxx@gmail.com). So check if your ID and password are correct.

  • by silverstrike,

    silverstrike silverstrike Sep 27, 2012 2:03 PM in response to mari elena
    Level 1 (0 points)
    Sep 27, 2012 2:03 PM in response to mari elena

    Try logging out of your iTunes Store account and log back in

     

    iOS 6

    Settings/iTunes & App Stores

    - - Tap on your AppleID at the top of that page and select sign out

    - Then tap on the example that will show up in place of your email address/AppleID and sign back in to existing account.

  • by jason200447,

    jason200447 jason200447 Feb 27, 2013 2:21 PM in response to mari elena
    Level 1 (0 points)
    Feb 27, 2013 2:21 PM in response to mari elena

    try going to appleid.apple.com and creating an apple id with your email address. this error occured for some poeple because there is no email attached to your apple id which means no way to reset anything, no way to verify, no way to do anything. let me know what hapens. or let me know if the id has been used to download or purchase things.

  • by AppleLoverWindowsHater,

    AppleLoverWindowsHater AppleLoverWindowsHater Jul 3, 2013 4:49 AM in response to jason200447
    Level 1 (5 points)
    Jul 3, 2013 4:49 AM in response to jason200447

    Jason200447-

     

    I have the problem you described, no email is attached to my GC account. It lets me login to GC just fine. But I can't do anything else with it. There is no place in GC settings for an Apple ID...which is apparently in everyone else's GC settings.

     

    When I try to use my GC nickname to login to anything else besides GC, I get the "You are not a member....." Message. 

     

     

    What should I do; I have lots of achievements that I don't want to lose....any suggestions?

  • by bananaman848,

    bananaman848 bananaman848 Sep 17, 2013 7:59 AM in response to mari elena
    Level 1 (0 points)
    Sep 17, 2013 7:59 AM in response to mari elena

    How do I get Adminastrator rights?

  • by Deswee,

    Deswee Deswee Dec 19, 2013 5:20 PM in response to bananaman848
    Level 1 (0 points)
    Dec 19, 2013 5:20 PM in response to bananaman848

    This seems to be a standard error message.  I had it today after re-setting a password I had forgotten (I had not used this account for some time). My mistake was that I was not entering the COMPLETE email address as my username (which i had obviously set up a long time ago).  Once the full email address was entered I was allowed entry into the account - subject to a few other verifications.

  • by Kdapple,

    Kdapple Kdapple Jan 5, 2014 1:32 AM in response to AppleLoverWindowsHater
    Level 1 (0 points)
    Jan 5, 2014 1:32 AM in response to AppleLoverWindowsHater

    We have the same problem. A game centre account which doesn't seem to have an email and we can't figure out how to associate with an email.

  • by petalpad,

    petalpad petalpad Mar 14, 2014 5:49 PM in response to mari elena
    Level 1 (0 points)
    Mar 14, 2014 5:49 PM in response to mari elena

    I have the same problem but have figured out the following, which I hope helps someways to figure out how to fix these problems.

     

    If you open iTunes and look under Store, View Account - it shows a true Apple ID (with Email). Click this and you get an Account Summary. Look down further to iTunes in the Cloud, Manage Devices. Click this and you will see Associated Devices (iPad, iPod etc) 'managed' by the Apple ID (email) seen earlier. It is THIS Apple ID that has Adminstrator Privileges on the device(s) and so why, on the device in question, you get the 'You are not a member of the administrator group' message when you are not signed in using that Apple ID on the device, eg. using a Nickname only ID in Games Centre.

    There are tick boxes you can uncheck to remove the devices from the control of the Apple ID shown in iTunes.

     

    But, before you do..

     

    An 'Apple' ID that just has a Nickname (no email) can never have Adminstrative rights as it is a Childs Account (when the Birthdate is entered as <13). These 'Nickname' IDs can only be created in the Games Centre App on the device - it is misleading to call it an Apple ID really. It is the only way you can create a GC account to play without inputting any personal or Creditcard details in. However, the main Apple ID (with email) has to have been logged in on the device at some time beforehand and downloaded the Apps - the device remembers it. This main Apple ID account then automatically 'manages' the Child account from there on. When logged in under the 'Nickname' account, no Apps can be downloaded or In-App purchases made. If you try and do so, you will be prompted for the 'Managing' Apple ID (& email)'s password. It's a safeguard to prevent kids buying out the store or having your Creditcard details on numerous ID's/devices. Likewise, you can't log in via Apple Stores or sites with this Nickname ID as it isn't a valid Apple ID proper. No creditcard, No full account basically! That's why a Nickname ID can never be updated or changed. There isn't any way to security check and validate the account.

     

    This part I am not sure on..backup devices before doing anything!

     

    However, if you create another proper Apple ID (& email) via iTunes or App Store, meaning an Adult Birthdate and supply Creditcard details etc. on the device, then log out of that and via the Games Centre App, log in as the Nickname Account, I think this will then link to that Apple ID, rather than the previous one - freeing the previous 'owner'. As before though, you will have to log into the new Apple ID&email account and use the password for any purchases.This way, you can log in and keep your progress on any GC games played under the Nickname. If you don't care and want to start afresh, just start a new GC account/game using the new proper Apple ID on the device.

     

    Just one more thing though, any Apps already on the device will always be owned by that original Apple ID. If you want ownership, you will have to delete the App(s) and download fresh under the New Apple ID (email). The Nickname can never own anything.

     

    My brain hurts...

  • by dennisfrombaldwin,

    dennisfrombaldwin dennisfrombaldwin Aug 20, 2014 2:37 PM in response to petalpad
    Level 1 (0 points)
    Aug 20, 2014 2:37 PM in response to petalpad

    Helpful, detailed advice petalpad. I will add a couple things I found when following your advice.  Your first line stated "if you open iTunes and look under Store, View Account - it shows a true Apple ID".  This didn't happen in my case.  Can't remember what it said but I eventually realized I had to log in with an Apple ID to proceed. After I logged in I saw the menu item you referred to.  Also, at the end of your directions you state you need a credit card to create the Apple ID.  That is 100% true.  I think there were 4 icons of credit cards. After selecting one you need to put in the card number.  However, after you create the Apple ID you can return to the same screen.  Now, next to the credit card icons that were there, another icon appears that says 'none'.  Selecting it forgets your credit card data thereby making it safe to give kids without the worry of receiving a $1,000 bill because they purchased gems in some game.

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