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Iphone 4 Turned off and wont turn on

735379 Views 303 Replies Latest reply: Apr 19, 2014 1:30 PM by Lawrence Finch RSS Branched to a new discussion.
  • Fats71 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 8, 2012 3:42 PM (in response to MLovell)

    I did the home screen and sleep for 15 seconds a apple showed up while plugged into my wall and I let out a huge sigh of reliefe... I thank you so much I never have been one to really rely on a phone but my Iphone has everything on it and if it goes down my world may crumble right after.


    Thanks again for the help it worked

  • Tasje Level 1 Level 1 (0 points)
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    Sep 9, 2012 1:22 PM (in response to MLovell)

    Wow it happend to me then i was fed up and went to sleep and it still wasnt working i relized maybe if i attact my iphone and my mac together it would work then it didnt so i came online here and did what u guys said and it work why is it doing this i realy thought it wasnt gonna work again this is crazy.  .. . . . ... . . . .

  • MollyHatchett Level 1 Level 1 (0 points)
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    Sep 10, 2012 1:10 PM (in response to Tigger71004)

    I tried everything with no success until I read to flip the switch above the volume control and this worked!  Thank you for posting that!!!!

  • laurarebecca Level 1 Level 1 (0 points)
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    Sep 11, 2012 4:35 PM (in response to Fats71)

    oh god I was exactly the same I've been panicking for the last 3 hour changing chargers, pressing buttons, asking everyone before deciding to google it and thank god I did! I wish someone had told me how many problems like this iphones have before hand -.-

  • jdrewrd Level 1 Level 1 (0 points)
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    Sep 19, 2012 3:47 PM (in response to MLovell)

    Manufacturer defect - problem solved

    Just wanted to chime in. I was having a similar problem. My phone would turn off on its own and would not power back on unless i plugged in it into a charger. It was then sporatic, sometimes powering up with full functionality indicating a full charge and other times with limited fuctionality (no sound, no wifi and no service) and would die as soon as I unplugged the charger. I took it the MacAuthority and they told me even though my phone was only 4 months old, there was nothing they could do because of the little red dot in the headphone jack. Whatever indicating chemical they use must be pretty sensitive because my phone has never been wet and I can only assume that moisture from the air activated it.


    Anyways, my last hope was to take the thing apart and try to fix the problem myself - I was hoping maybe there was some moisture in the phone or something, but to my suprise I immediately saw a tiny, out of place screw bridging two contacts coming from the battery. I was caught so off guard because, while obviously this could be the problem, Apple does such a job of putting forth an air of precision and quality. Took the screw out, put it back together and the thing works fine. Guess I got lucky.

  • SrikanthBodagala Level 1 Level 1 (0 points)
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    Sep 24, 2012 12:41 PM (in response to MLovell)

    Thank you. This trick help. I got worried and thought of taking the phone to an apple store. Initially, thought that it might be a problem with memory. But,it was not. This forum made it. Thanks again !

  • Ishan Sasanka Level 1 Level 1 (0 points)
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    Sep 24, 2012 9:22 PM (in response to MLovell)

    I have an iPhone 4G & it was updated to latest iOS which 6.0 last Saturday. And I done the jailbreake & try to install siri port. After installing siri device requested to restart. But it was unable to restart to normal mode. It has show only Apple Logo. Cant turn off even. Then I've disassembled the phone (This is not recommended by Apple) by my self & disconnected the battery connector & re-connect it again. After that i followed the 2nd step of this article.


    Then I plugged the iPhone into the PC & restored via iTunes. Now its working fine.. Thanks for all articles & comments in this discussion.


    Thanks a lot guys....

  • leetut Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 26, 2012 9:42 AM (in response to Ishan Sasanka)

    My 4s turns off with 10-20% of power left

    Try to turn it back on but it shows no power animation

    Plug it into charger and it immediately turns itself on and shows the 10-20% of power that I knew it had

    Been doing every few weeks for almost a year


    apple phones don't work properly

    Android phones don't work properly

    And Nokia phones don't work properly

    Spent thousands on mobile phones over the past 10 years

    Still searching for a phone that 'just works'

    Defo won't be buying any of the above phones again

  • tom_z Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 4, 2012 7:24 AM (in response to MLovell)

    Hi there,


    thank you all for the comments in these posts.

    I would like to add my case as it might be interresting for the one or the other.


    My IP 4S 16GB is turnin off below 25°C. So actually room temperature. and shows the same sympthoms as explaned in the earlier posts. So what i need to do in order to get it working, i need to heat it up and then press (
    Home/ONOFF aprx. 10Sec) and then press ONOFF and it turns on. It stay alive until it cools down and swith off by itself.


    Did not send it to Apple yet, but as soon as i have a response i post it.

  • Nrpatelme Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 13, 2012 8:28 PM (in response to MLovell)

    thank you very much .... it really works.... but my iphn4s turns back off in couple of seconds after it turns on...... can you please help me with this... thank you once again for your help.

  • EricSoliz Level 1 Level 1 (0 points)
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    Oct 13, 2012 10:30 PM (in response to tom_z)

    It worked

  • Elmcferon Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2012 10:58 PM (in response to BMBL)

    Mine did the same exact thing. The "doc connector" was fried. Caused by debrit getting trapped in it or moisture. Apple should have told you this. Try getting it replaced by your local shop. Should only cost $50 max. Let me know if this works =)

  • l_ramilo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2012 8:07 AM (in response to MLovell)

    plz help me huhuh  ...I did everything. Why not still work.  my iphone 4s Turned off and wont turn on.plz help me. start it in last august., until now still not fixed. huhhuhuhhu

  • Jazelle8 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2012 10:11 PM (in response to MLovell)

    I am having the same/slightly worse problem. My phone randomly turned off today so i plugged it into a wall charger and after about 5 minutes got a "connect to itunes screen" at this point i decided to try restart it using the home and on/off button. My phone turned back on as normal then quicky shut down again. Its been 8 hours now, it wont turn on, randomly shows the apple symbol for a few seconds and I cant connect it to itunes as it is not being recognised.  I'm really upset at the thought of losing all my content esp. photos. Any suggestions? please note: restarting the phone using the home button is definitely not working

  • WVNATE830 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 26, 2012 5:08 AM (in response to MLovell)

    I too am having this exact problem as of 10/25

    I have noticed the phone (4S) has been a little slow in navigating through its own pages over the last couple of days and I also know that I am using a lot of memory (over 14 of my 16 GB) now today it froze up while opening an app. I tried the hard reset (home/sleep) then the phone shut down and now I too have just the apple logo showing and disappearing for a few seconds at a time. I left the phone plugged into the wall all night and it did the same thing...all night.

    I am hoping to avoid restoring the phone as I have some recent videos of my sons first little league season that I have not saved to my computer.

    I did hard resets for hours last night, I plugged it into ITunes, I plugged it into the wall, heck, I even tried playing with the vibrate switch on the side (since that worked for someone else in this thread) all to no avail...

    So any other solution would be greatly appreciated.



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