Previous 1 5 6 7 8 9 Next 350 Replies Latest reply: Jan 31, 2016 1:57 AM by serlinnmeow Go to original post Branched to a new discussion.
  • Santhan_nada Level 1 (0 points)

    Thanks, it is working ....

     

    "Hold BOTH the HOME and SLEEP (Power) buttons at the same time until an Apple logo appears. Hold for AT LEAST 20 seconds, preferably 30, but release if a logo appears sooner"

  • Ben Breedlove Level 1 (10 points)

    I have tried all suggestions found on the web. I have held both buttons for 2 minutes and it never came up. I just had to wait for a day before it finally comes up.

  • Duncan_Chaplin Level 1 (0 points)

    My phone also turned off for no apparent reason. I was able to get my phone to re-start by pressing the home and sleep button together for about 10 seconds. I did not have to plug it in to my computer. It was already fully charged.

  • BMBL Level 1 (0 points)

    Now i'm having the same problem with my phone... please help us?

  • BMBL Level 1 (0 points)

    Should we buy another and another...? it doesnt work anymore.. Sleep + Home or Home + Hold + Itunes..

    oh APPLE what is happening? Help Please?

  • Lawrence Finch Level 7 (34,946 points)

    Charge for at least 15 minutes with the wall charger. Then hold the HOME and SLEEP buttons AT THE SAME TIME until an Apple logo appears. Hold at least 30 seconds. If nothing at all happens your phone is broken. If anything happens tell us what it is.

  • BMBL Level 1 (0 points)

    Thanks for the info., The Apple logo appeared then the itunes/usb appeared also, when i connect in to itunes, it ses "Unknown error accured (2001)" or Unknown error accured (2006), then nothings happened. ... i go to mac service but they didnt know the answer and not accept my phone because its already out of warranty.

  • Lawrence Finch Level 7 (34,946 points)

    This is a problem with your computer, not with the phone. See: http://support.apple.com/kb/TS3694#error2009

  • BMBL Level 1 (0 points)

    Thanks Lawrence for the help... but still not working.

  • Lawrence Finch Level 7 (34,946 points)

    Try with a different computer, or try creating a new user on your computer and restore the phone as that user.

  • Bryanfromtn Level 1 (0 points)

    It didn't work I tried it after 15 minutes and it stayed the same and repeated it 3x and it still didn't work


    Lawrence Finch wrote:

     

    Charge for at least 15 minutes with the wall charger. Then hold the HOME and SLEEP buttons AT THE SAME TIME until an Apple logo appears. Hold at least 30 seconds. If nothing at all happens your phone is broken. If anything happens tell us what it is.

  • Lawrence Finch Level 7 (34,946 points)

    If ABSOLUTELY NOTHING happened after doing this (the screen did not light up, no message or picture appeared) your phone hardware is broken, your cable is bad, or your charger is bad. Try a different cable and different charger. If neither fixes it your phone requires repair. If anything at all was displayed, what was it?

  • sharathcp Level 1 (0 points)

    I have unique challenge! First my Home button stopped working, and I was managing my iphone some how as it was working for calls...now all of a sudden i have a blank screen!! I cannot try the option home+power , I tried to connect to PC, and it connects to PC (I can see USB connection and my iphone drive and its pictures folder)...I am concerned how to start my phone back...pls advice...

  • phoebechico24 Level 1 (0 points)

    Thanks for your advise! God bless you!!

  • bhuwanroka Level 1 (0 points)

    I have also same problem & I did like pressing the power button with home button, it worked. But I want to know the reason why this happening time & agina. Is there any solutions to remove this issue from Iphone 4. If anyone help me I will be thank full. Please reply if anyone knows about this reason of appearing problem time & often.

     

    I want to get out from this.

     

    Cheers man

    Bhuwan

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