Provisioning Profile Has Expired

Question

Level 1

33 points

Provisioning Profile Has Expired

My wife uses an application that is distributed by her employer on their website. The provisioning profile has expired. I downloaded the updated .ipa file and .mobileprovision file and installed them per her employer's instructions. I synced the iPad however I still get the alert "The application cannot be opened because the provisoning file has expired. Thinking that deleting the app from the iPad and reinstalling might do the trick, I deleted it from the iPad but the app still shows in the iTunes app pane albeit with the check box unchecked.

Any ideas on how to solve my problem?

Thank you

iMac 2.93 Ghz 4mb ram and 12" G4 Powerbook., Mac OS X (10.5.7), Toshiba Satellite running XP sp2

Posted on Nov 21, 2010 3:37 PM

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Answer 1

Nov 21, 2010 3:42 PM in response to Cloudhr

I would contact the IT department of your wife's company to help. They will know better than any of us would.

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Answer 2

Cloudhr Author

Level 1

33 points

Nov 21, 2010 4:09 PM in response to mauijiminar

Thank you for your reply. I didn't read the instructions as well as I thought I had. It is necessary to remove the old profile by navigating to Settings>General>Profiles on the iPad and deleting the expired profile.

There were two different web pages with different instructions. The instructions on the download page linked to the users manual which was written when her employer initially released the application and said nothing about removing the old profile. However the page that linked me to the download page had a paragraph with instructions to remove the profile. I didn't read that far before clicking the link to the download page.

Anyway it works now. Thank you very much.

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Answer 3

BenTrish

Level 1

0 points

Jun 2, 2013 2:40 AM in response to Cloudhr

Hi,

Im new to Apple. Recently I bought an iPad3 and I too am getting a "The application (xxx)cannot be opened because the provisoning file has expired" message when I try to open any app. I have tried going to:

Settings->General->Profile but the "Profile" button is missing there. Then I read somewhere that clearing cookies in Safari will do the same trick as deleting old profile would, but unfortunately the problem still persists after clearing the cookies. Please help

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