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4.2.1 mute switch doesn't mute.

Subject pretty much covers it. After upgrade to 4.2.1, the hardware switch that used to lock the screen is now broken.

Switching to the up position shows a speaker and the current volume.
Switching to the down position shows a speaker with a slash through it.

Neither position affects the volume of what's currently playing.

many, iOS 4

Posted on Nov 22, 2010 10:57 AM

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42 replies

Nov 22, 2010 9:07 PM in response to rrunkle

This makes perfect sense, actually - the hardware switch now functions exactly the same between an iPad and iPhone, and the method to lock screen orientation is exactly the same as well.

Yes, it's annoying for those of us who grew used to the switch being a horizontal lock switch but it makes more logical sense for all iOS devices to act the same, which was the whole point of the iOS 4.2 release.

Nov 22, 2010 10:09 PM in response to melgish

Bunch of things to keep in mind:

A. There is still a screen lock, but it's now in software and more complicated. How to do it is described in the OS documentation.

B. Mute is not meant to be a 'turn off the speakers' command, or at least not as implemented here. It may seem strange, but it works as they've intended it to.

C. These are user-user forums only. As already pointed out in this and other threads, use the iPad Feedback page to pass along your thoughts and feelings on this or any other issue.


The thing that bugs me? If that important that the iPad do things, or at least this thing, just like an iPhone does, then why was it done differently to begin with?

Nov 26, 2010 2:36 PM in response to Michael Morgan1

If it is only supposed to mute transient sounds like notifications, it is,indeed broken. For example, on my iPad, it doesn't mute iPod, Video, YouTube, and Netflix; however, it does mute the PBS app and the ABC Player app. If a user has to play trial-and-error games with this feature to find out how it works, it isn't a feature but a bug.

Nov 27, 2010 4:42 AM in response to Michael E. Cohen

Michael E. Cohen wrote:
If it is only supposed to mute transient sounds like notifications, it is,indeed broken. For example, on my iPad, it doesn't mute iPod, Video, YouTube, and Netflix; however, it does mute the PBS app and the ABC Player app. If a user has to play trial-and-error games with this feature to find out how it works, it isn't a feature but a bug.


Let's see, it's not muting the Apple apps or Netflix but is muting other third-party apps.

Sounds like *those apps* aren't properly handling how they deliver sound.

Jan 7, 2011 2:40 PM in response to Dogcow-Moof

It doesn't mute YouTube, either. Normally Apple is all about intuitive design, but this design stinks. If I mute my TV, the whole thing is muted. It doesn't matter which channel I put it on, which input is active. MUTE means MUTE. Give me a break. The excuses of 'it's designed the way it is supposed to be designed is a bunch of BS.

How startling it is for me to suddenly hear 'new mail' alerts blasting out of the iPad, or calendar reminders bleeping in the middle of the night, when I have the freaking speakers on MUTE. MUTE should always be EXACTLY equivalent to setting the volume to ZERO. I can turn down the volume and it stays down, but I cant' keep MUTE MUTED. That's bleeping crap!

4.2.1 mute switch doesn't mute.

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