Previous 1 2 3 Next 116 Replies Latest reply: Nov 25, 2012 12:04 AM by Amarnath Acharya
der_jules Level 1 Level 1
Hey there,
since I've installed iOS 4.2, I've tried to print something via the new AirPrint function. But unfortunately my iPhone says "No printer found". Is there any other preference I need to set? The printer is connected via W-LAN. Printing with both my Macs works fine.
Any ideas?

Greetings from germany

iMac 27" late 2009, MacBook Pro 13" late 2010, iPhone 4
Solved by HP Mac Architect on Nov 22, 2010 5:53 PM Solved
We've found the issue with the B110 update not showing up for some users and are working on getting it resolved. As soon as its resolved (or I have an ETA on when it will be resolved), I'll let you know.

Just trying to help.

Andrew
  • HP Mac Architect Level 3 Level 3
    Make sure you have the latest firmware, installed. To do so, go into the tools menu, select Web, then Product Updates, then Check for Product Updates. It should find an update (we just posted it over the weekend). Let the device download and install the firmware update, and then after it restarts you should be able to find it from within the AirPrint Print dialog.

    Just trying to help.

    Andrew
  • EaziG Level 1 Level 1
    Hi,
    I also have just bought a HP B110 wireless printer with eprint capabitily.
    i have also updated it to the latest firmware and the printer confirms this when i go to the "Product Update" option.
    However im still not about to print from my iPhone 4, it still comes up with the message saying 'no printers found'.
    the wireles printer is definately connected to my router because i can access it wirelessly from my PC.

    Any ideas?
  • HP Mac Architect Level 3 Level 3
    Whats the Printer's firmware version, and have you verified that the printer has network connectivity (ie do any of the printers Apps work)? I am currently looking into a couple other reports on the B110A, so it is possible you simply can't see the update at the moment. I'll let you know if I figure anything out here.

    Just trying to help.

    Andrew
  • HP Mac Architect Level 3 Level 3
    We've found the issue with the B110 update not showing up for some users and are working on getting it resolved. As soon as its resolved (or I have an ETA on when it will be resolved), I'll let you know.

    Just trying to help.

    Andrew
  • brother4 Level 1 Level 1
    I have the same problem after I update all my apple devices to iOS4.2. I cannot connect my B110a printer also. But when I open "hp iPrint" apps, it can connect the SCAN function.

    After I have check my B110a and shown Firmware Updated.

    Hope hp will release a new update soon to make all B110a user can use Air Print.

    Thanks!!!!
  • HP Mac Architect Level 3 Level 3
    brother4,

    The updates for the B110a are already available. If you're not seeing any updates can you tell me what firmware version your device has? Have you tried any of the Apps on the printer? Do they have network connectivity? Just because HP iPrint Photo can scan from the device does not mean the device can connect to the internet.

    Just trying to help.

    Andrew

    And really what I should have said is can you try again and let me know. We have fixed the problem of the B110 not showing up (at least I think we have). If you are still not seeing the update, could you let me know.

    Message was edited by: HP Mac Architect
  • HP Mac Architect Level 3 Level 3
    The problem with the B110 firmware update should be fixed. Can someone please either confirm its fixed, or let me know that its not.

    Just trying to help.

    Andrew
  • dehlert Level 1 Level 1
    Hi,

    My B110A Found the update now and i was just able to air-print my first page.

    Many thanks for your help and the fast fix, Andrew.

    Best Regards
    Dirk
  • brother4 Level 1 Level 1
    HI Andrew,

    I have check and found the update this afternoon (HK Time). After the update, it's work, but not so stable.

    After I try to print an e-mail and one web page, the Air Print cannot find my B110a again. Now I am checking on it.


    But I still have to say Thank You to you and hp.

    brother4

    *UPDATE* I found the answer why it unstable that is after you turn on the iPad or iPhone, if you wanna print, you have to use about 1 minute. I think that is need to pair between the Apple device and hp printer thru Wi-Fi Router. I think my question is sloved.

    Thanks Andrew & hp

    Message was edited by: brother4
  • der_jules Level 1 Level 1
    Hey Andrew,

    thanks for the update. I tried to update the firmware last night (here in germany) and my printer found no new software. Anyhow, it seems like the problem is solved, so I'm going to try it again later, when I'm back home.

    Julian
  • jl20 Level 1 Level 1
    Updated mine (Preferences > Product Updates) and it's working well
  • HP Mac Architect Level 3 Level 3
    Julian,

    If you're still having problems after you try again, post back here and we'll see what we can do to help you through them.

    Just trying to help.

    Andrew
  • invano Level 1 Level 1
    hello everyone. I'm from Italy

    i have the hp B110 printer too but the B110c model ....and i can't use airprint (by iphone4 4.2.1)

    i had the latest firmware update just yesterday (23/11) and...nothing... no printer found


    any solutions?
  • invano Level 1 Level 1
    problem solved...

    my isp router broadcom pirelli is like a ****...

    just tryed another router and well done!
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