p6-buy.itunes.apple.com and buy.itunes.apple.com

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Level 1

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p6-buy.itunes.apple.com and buy.itunes.apple.com

*I recently started receiving the error "iTunes can't verify the identity of the server "<pick one from the subject line of this post>" .*

The certificate for this server was signed by an unknown certifying authority. You might be connecting to a server that is pretending to be "<pick one from the subject line of this post>", which could put your confidential information at risk. Would you like to connect to the server anyway?

When I continue, I am able to sync my iPhone, but when I try to update apps from iTunes, iTunes stops responding, and the spinning ball runs and runs infinitely.

Any idea how to resolve this issue?

MacBook Pro 17, Mac OS X (10.6.5), iTunes 10.1 (54)

Posted on Nov 22, 2010 5:06 PM

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Answer 1

MJChgo

Level 1

4 points

Nov 22, 2010 8:54 PM in response to appingman

Same exact problem just started happening to me! Also every web site I attempt to go to I get..
" ...can't verify identity of web site ____ "

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Answer 2

Nov 23, 2010 2:12 PM in response to appingman

The hostname displayed to me is another one in the pool of load balanced nodes for the iTunes store, but there is definitely something wrong with the installed certificates!

And no, I am not going to buy something over a broken SSL connection!

Please Apple, fix this!

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Answer 3

appingman Author

Level 1

0 points

Nov 25, 2010 8:03 PM in response to appingman

I found this article in Apple's KB , but after I deleted the Verisign Certs, and rebooted, I still have the same problem. Can someone from Apple please respond to this issue please?

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Answer 4

MJChgo

Level 1

4 points

Nov 25, 2010 11:04 PM in response to appingman

Awww! So Frustrated! Also found this thread.... about keychains ??

http://hintsforums.macworld.com/showthread.php?t=36782

regarding another error I've gotten related to this... iTunes Error (-9813)

nothing's working for me... still getting certificate errors for many websites I go to-- still iTunes errors and iTunes lockups when trying to update apps. On top of all this my Mac takes nearly 8 minutes to startup-- just putting it to sleep til this issue resolved I guess... ?? Wish someone who knew something would help us fix this 😉

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Answer 5

Nov 29, 2010 7:06 AM in response to appingman

Same issue here.

Only workaround is to unsubscribe to the podcast and manually download the content in iTunes.

What feed is this happening to you with? (insert URL here " ")

Also, change the title of this thread. Its kinda useless.

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Answer 6

MJChgo

Level 1

4 points

Nov 29, 2010 12:19 PM in response to appingman

Broke down and went to the Genius Bar... my hard drive is failing and needs to be replaced. Fortunately I am under warranty.

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Answer 7

appingman Author

Level 1

0 points

Dec 2, 2010 3:55 PM in response to Joe Chiarelli

Sorry Joe you feel my title is "useless". It is directly related, or actually IS the problem I am having. It will also allow people who are having this problem to easily find it, by typing this part of the error.

There is no URL to insert there " ". It is not a particular feed. It is when I start up iTunes while it is trying to access the iTunes Store that I get the error. AND/OR when I try to update iPhone Apps from the Apps Store.

This is clearly a certificate issue on the itunes servers. So, seeing as you are not an Apple employee, I don't believe you will be able to resolve this issue. Still waiting for someone from Apple to respond to this post.

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Answer 8

varjak paw

Level 10

170,200 points

Dec 3, 2010 7:01 AM in response to appingman

Still waiting for someone from Apple to respond to this post.

Just so you know, Apple does not respond officially to any post in the forums. The Discussions are for user-to-user assistance only. If you want a response directly from someone at Apple, you need to call Apple Tech Support.

Regards.

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Answer 9

Dec 4, 2010 9:17 AM in response to Ringo De Smet

Ringo De Smet wrote:
Please Apple, fix this!

Blush

This afternoon, I got more DNS problems. My browser redirected the Twitter website to Google and other strange, but wrong DNS info. So I started digging deeper and found out that the DNS part of my router was the culprit. I have a Linksys WRT160NL and according to the following thread, there are issues with the DNS part of it:

http://homecommunity.cisco.com/t5/Wireless-Routers/WRT160N-V3-has-serioius-DNS-i ssues/td-p/280327

So what did I do: I reconfigured my client machines on the local network to not use the router as an intermediate DNS caching server, but I pointed them to the DNS servers of my ISP. After clearing the DNS cache on the client machines, everything became rock-solid again, also in iTunes. All the weird error messages of certificates, resources not being found in the iTunes Store, etc are gone...

Hope this helps other people!

Ringo

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Answer 10

llaj23

Level 1

0 points

Jan 7, 2011 6:08 AM in response to appingman

Fixed it! I have been receiving the EXACT same error for months.
I went to keychain access and from the menu chose keychain first aid then ran the verify and repair scans. Now I can download from Itunes with no problems!!

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Answer 11

Feb 7, 2011 10:19 AM in response to llaj23

I was getting the exact same error & YES the Keychain Verify and Repair Scans worked for me as well! Thanks!

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Answer 12

appingman Author

Level 1

0 points

Feb 11, 2011 10:09 AM in response to appingman

I am glad to see that some have discovered a fix by using the Keychain First Aid utility. I wasn't as fortunate. I finally realized, I had a Time Machine backup of the keychain though. I went back to the last time I remembered NOT having a problem, replaced the keychain file, and like magic, I had no more problems.

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Answer 13

bartw

Level 1

4 points

Jan 5, 2012 11:06 AM in response to Ringo De Smet

I had been having this issue and several website that would start opening during the day all of a sudden ... we were scratching our heads what as going on. This DNS thing pointed to the right cause. We cleared the 192.168.1.1 adres out of the DNS-server entry, which re-pulled the addresses via DHCP from the router and all is zooming along again. Thanks for the suggestions !

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Answer 14

Mar 8, 2014 7:40 PM in response to appingman

Quote:

appingman

Re: p6-buy.itunes.apple.com and buy.itunes.apple.com

Feb 11, 2011 10:09 AM (in response to appingman)

I am glad to see that some have discovered a fix by using the Keychain First Aid utility. I wasn't as fortunate. I finally realized, I had a Time Machine backup of the keychain though. I went back to the last time I remembered NOT having a problem, replaced the keychain file, and like magic, I had no more problems.

MacBook Pro 17, Mac OS X (10.6.5), MacPro, MacBook 15, Some really old Macs, Some PC's, a SUN Sparc, and many more

This also worked for me "replaced the keychain files in the keychain folder (from a Time Machine back-up)". I've been trying to figure this out for hours! Thank-you so much! Note: This also solved all my Safari Certificate issues as well!

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