6 Replies Latest reply: Dec 27, 2010 11:10 AM by ezpeople
ghandler Level 1 Level 1 (0 points)
THe upgrade to IOS 4.2 failed at the updating firmware step. Tried warm & cold reboots of iPhone & MacBook Pro but no joy. Process aborts with an error 1013.
Good Job Apple.
Now I have to head to the store for the genius treatment & miss work.
I'll never do an early upgrade again.
Has anyone else had or solved this problem?

iPhone 4, iOS 4
  • Tom Alperin Level 3 Level 3 (715 points)
    This usually means you have windows and forgot to turn off virus software before updating. I've seen posts like this for every update.
  • dave_a Level 1 Level 1 (0 points)
    I had exactly the same problems with both my iPad and iPhone 4! In the case of the iPad I had to restore the device and that was a pain but at least I was able to restore and update it. However, with the iPhone 4 it got into a 'failed to restore' loop that I could not get out of. I followed the advice in this article http://support.apple.com/kb/TS1275 and tried the various measures suggested including creating a new user account on my iMac and trying to restore in the 'clean' copy of iTunes in that new account - but that failed as well! In the end I managed to restore the iPhone by downloading iTunes onto a Medion PC Netbook I have and restoring it on that PC. I was then able to reconnect to the iMac and restore from a previous backup of the device. All is now well but I think Apple should be ashamed that it took a WINDOWS PC to get my Apple iMac out of trouble. As a matter of interest I have been using Macs for over 10 years and have had no trouble with previous Apple software updates until the 3 most recent - OS 10.6.5, iLife 11 and iOS 4.2.1 and all 3 have given endless problems that I should not have had to sort out. It is time to "get a grip" Mr Jobs!

    Message was edited by: dave_a

    Message was edited by: dave_a
  • Kwopau Level 4 Level 4 (1,725 points)
    Tom Alperin wrote:
    This usually means you have windows and forgot to turn off virus software before updating. I've seen posts like this for every update.


    He did mentioned that he has the MBP, not Windows.
  • Tom Alperin Level 3 Level 3 (715 points)
    Sorry, missed the mention of the computer and assumed Windows. I updated three devices so far with no issues.
  • ezpeople Level 1 Level 1 (0 points)
    Same issue here.

    I did the iOS 4.2 update via iTunes when he proposed the update.

    Result: my iPhone is bricked !

    Then I scheduled an meeting @ the nearest Genius Bar.

    Conclusion: there is nothing to do, the iPhone is bricked for ever.

    They offered me a replacement for 199€ because the warranty is 76 days over. I asked them for a goodwill gesture if I would buy an iPhone 4. No way they answered.
    .