No Mail Print Icon (but Safari and Photo work fine)

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Level 1

100 points

No Mail Print Icon (but Safari and Photo work fine)

Strange, so maybe you can help. I have an HP Photosmart C7200 printer and am using Printopia to print via 4.2 and AirPrint. This works fine for both Safari and for Photo, but there is no appropriate print icon in Mail.

All three support printing so I don't see why Mail won't show a print icon (I know, could be a Printopia issue). Anyone have any ideas? I've cold started my iPad, forced Mail to quit and then restart, etc to see if maybe that would clear the issue. At this point I can't print via Mail. Anyone out there have Mail and Printopia working?

24" iMac (White), 20" iMac (White), Mini, MacBook Pro 13", iPhone 3GS, iPad, bla, bla, Mac OS X (10.6.5)

Posted on Nov 22, 2010 10:51 PM

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Answer 1

Nov 23, 2010 3:10 AM in response to MadMacks

I have similar issue...I don't have a AirPrint icon, going to try to reinstall 4.2.1 to see if that solves the issue.

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Answer 2

Westy

Level 4

1,715 points

Nov 23, 2010 5:41 AM in response to MadMacks

In Mail you have to go to the "Reply" curved arrow. The "Print" command is listed there. Not sure if this helps or not...

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Answer 3

Nov 23, 2010 5:42 AM in response to Westy

yeah, tried that. said no printer found or something, so i figured I needed to set it up. found nothing in settings, looked on apple site and it shows an AirPrint icon on the dock, so assumed that for some reason, that icon didn't get installed....as I've seen this with a previous upgrade.

so where do you see which printers are supported?

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Answer 4

Westy

Level 4

1,715 points

Nov 23, 2010 5:45 AM in response to tidesarollin

Shhh. Same here. Then I found out my printer was not on the list. Just HP printers...@ 8-10 of them.

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Answer 5

Nov 23, 2010 5:48 AM in response to Westy

found the link... gotta love them driving printer sales for HP, pathetic.

http://www.hp.com/go/airprint

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Answer 6

MadMacks Author

Level 1

100 points

Nov 23, 2010 12:33 PM in response to Westy

Inadvertently marked the other response as solving my issue... This response did the trick... The print option is there when you hit the response icon (kind of thinking differently that the other apps don't you see...) and printing worked great.

I highly recommend the Printopia utility as it provide print support for "older" and currently unsupported printers.

Thanks to all responders on this...

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Answer 7

Nov 24, 2010 7:43 PM in response to MadMacks

I have an HP Photosmart c7200 printer also, but when I go to print off of my iPad, it can't locate the printer. It is on the network, i can easily ping it on the network from my pc, but how did you get yours to "locate" on your iPad? I don't have a MAC only a PC with iTunes to sync the iPad, and I hear other people talking about Printopia, is that only through a MAC? Thanks and would love any help!

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Answer 8

Nov 25, 2010 1:55 PM in response to nortelchick_1

nortelchick,

Unfortunately the HP Photosmart C7200 will not be getting direct AirPrint support. The two programs mentioned in my [FAQ|http://discussions.apple.com/thread.jspa?threadID=2658560&tstart=0] thread and elsewhere do allow sharing a printer from a Mac. For Windows, I know of no supported way of enabling AirPrint, although there are some threads here describing how to hack it yourself. If I find a supported way of enabling AirPrint on Windows I will post back.

Just trying to help.

Andrew

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