Charger problems

Question

Charger problems

My charger has a mind of its own, sometimes it works, sometimes it doesnt. Ive had my laptop since late 2009 and im still under warrenty, I dont live anywhere near an apple store so do you think apple would be nice and send me a new charger?

Macbook late 2009 (i think)

Posted on Nov 23, 2010 3:59 PM

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Answer 1

Nov 23, 2010 4:55 PM in response to Maryam Roohipour

Call them and ask. They may ask you to do an SMC reset first (not a bad idea):
http://support.apple.com/kb/HT3964?viewlocale=en_US

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Answer 2

First Magus

Level 7

21,278 points

Nov 23, 2010 5:14 PM in response to Maryam Roohipour

Check this out also. Apple Portables: Troubleshooting MagSafe adapters

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Answer 3

Nov 24, 2010 2:43 AM in response to Maryam Roohipour

Ive looked at all that. I cant call them because its an 0845 number and my mobile wont let me ring them, Is ther anyother way for me to get in contact with them? Email?
My friend is seriously getting sick of me using her charger.

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Answer 4

Nov 24, 2010 3:23 AM in response to Maryam Roohipour

Also couldnt Apple just ring me??

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Answer 5

Nov 24, 2010 4:25 AM in response to Maryam Roohipour

The only other way to contact Apple would be to physically visit an Apple Store or Apple Authorized Service Provider. Search here:
http://support.apple.com/kb/ht1434

The people on this board are users like yourself, and not Apple employees.

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