"Charging is not supported with this accessory" with iOS 4.2

It looks like iOS 4.2 is not supporting the older USB cables that have the longer plugs with the two fastener buttons on the sides.

Since yesterday (after my update to iOS 4.2) I am getting that message on the iPhone screen:

"Charging is not supported with this accessory"

Now I have to spend another $29 for a cable that used to work until yesterday morning.

I am just not getting why Apple would render cables useless with a software update.

Has anyone experienced the same issue?

MacBook Pro Core Duo 2.16, Mac OS X (10.6.4)

Posted on Nov 23, 2010 6:20 PM

Reply
20 replies

Nov 23, 2010 6:29 PM in response to marcbyron

your the first I heard of this issue... it may be a bug in your phone..

to be honest these are the solutions that may or may not work..

first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..

Nov 25, 2010 6:16 PM in response to marcbyron

For a start you should never use a hub with an iPhone; it is asking for trouble.It can introduce delays that can interfere with updates and syncing, and, unless it has its own power supply that plugs in to the wall, it cannot supply enough power to charge the phone or even allow it to run without using battery. You've been lucky it has worked thus far.

If you MUST use a hub get one that has its own power, and whose specs say it can supply 1 amp at 5 volts on every port.

Nov 29, 2010 5:22 AM in response to marcbyron

For me i used my old cable that came with my 5G 64GB iPod to update my iPad, No problems what so ever, But i felt it's a bit slow, So i decided to hook up the cable that came with my iPhone to update it and fine, I think it might be a change of the structure of the connectors of the cable or as some said, the cable is getting worn out by dirt or moist or something.

Dec 6, 2010 11:35 AM in response to pferg

This error is almost always a hardware problem. Most likely is dirt or moisture in the dock connector, or a bent pin in the connector or cable. Less commonly it is a problem on the logic board. To totally eliminate software as the cause go to Settings/General/Reset: Erase all content and settings, then restore as a new phone in iTunes and do not restore your backup. If you still have the problem it is hardware.

Dec 18, 2010 12:09 PM in response to Lawrence Finch

My two cents... This may eliminate some options...

I installed iOS 4.2 on my iTouch last night. I went to set up my link with Ubuntu on my main machine and got the message "Charging is not supported with this accessory" when I plugged into my USB port. After reading this post I tried another USB cable, and a reboot, but neither worked.

I tried plugging my iTouch into a USB charging device USING THE SAME TWO CABLES I USED WITH MY PC, and the iTouch behaved normally.

I tried plugging it into a Windows XP laptop and it behaved normally. I tried plugging it into another Ubuntu computer, and it behaved normally, although this computer is running a slightly different version of Ubuntu.

My iTouch is configured in a standard fashion.

I am concluding that the problem is not the cables, and it is not the connector at the base of my iTouch.

My suspicion is that one of my computers is running at a slightly different USB voltage than the others, and that this difference is somehow triggering a reaction from my new iOS 4.2 installation.

Dec 18, 2010 12:59 PM in response to Ubuntu_Mike

This is a link to an analysis of some voltage-related issues with charging (or not charging) the iPhone... The iPhone apparently makes a decision about whether or not to charge based upon a reference voltage supplied by the USB line. Could this be our issue? Has the threshold changed? Perhaps because iOS 4.2 uses power differently?

http://www.cyber-gsm.com/2010/09/iphone-3g-charger/

Does anyone know of an app that displays the charging voltage available to the iPhone/iTouch?

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"Charging is not supported with this accessory" with iOS 4.2

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