3 Replies Latest reply: Dec 2, 2010 3:16 PM by havemusicwilltravel
h0r70n Level 1 (0 points)
I've had my phone since July and this is the first issue I've had with not ringing. My Settings>>Sounds are set with the volume all the way up and the phone only vibrates. I've also noticed that when Vibrate is set to off, the phone still vibrates. Any ideas? I'm missing lots of calls.:)
  • sn4p2k Level 4 (1,215 points)
    is the vibrate switch turned on? may seem stupid but people have done it before..
  • modular747 Level 6 (18,730 points)
    Do you have the ring/silent switch on the left side of phone set to silent (red line showing)?
  • havemusicwilltravel Level 1 (100 points)
    I wrestled with my phone for the last 24 hours, doing repeated tests with multiple restores, to try and correct this problem. What I believe it ended up being was a custom ringtone that I had imported into my phone that apparently was not working. Therefore when the phone tried to ring, it only vibrated and gave no sound whatsoever. Changing the ringtone for the callers that weren't ringing fixed the problem. I lost almost 20 hours of time before I figured it out. Very frustrating for such a simple fix. So, check your contact ringtones and change to another for a possible fix. Maybe this will help someone else.