les.newsom

Q: Airplay Icon Disappears on iPhone

Step one: I updated my Apple TV software to the new update.

Step two: I updated my wife's iPhone 4 to the new software.

Step three: I updated my iPhone 4 to the new software.

Step four: I played with the new features, streamed a few songs and pictures to the Apple TV. Spent a few minutes lamenting the absence of streaming homemade videos...

Step five: Showed wife the features on HER phone. She navigated to a photo in her photos, pressed the Airplay icon.... Nothing happens. After a couple moments of nothing happening, we switch to a song...no icon. I pick up my phone to show her how mine works...no icon.

Any guesses? I have restarted the phones multiple times. Still not working.

Macbook Pro, Mac OS X (10.4.8)

Posted on Nov 23, 2010 9:34 PM

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Q: Airplay Icon Disappears on iPhone

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  • by kirk0820,

    kirk0820 kirk0820 Mar 20, 2011 11:50 PM in response to les.newsom
    Level 1 (0 points)
    Mar 20, 2011 11:50 PM in response to les.newsom
    I was having similar issue where, intermittently, the Airplay icon would disappear from two iPhones (4 and 3GS) and two iPads, and I could not get it back short of re-starting my router (Cisco Valet Plus M20). It happened on two occasions that I noticed and persisted until router restart.

    Today, after poking around this thread and trying a number of the suggestions with no luck, I went into the settings on the *_Cisco router and opened up the wireless settings tab, then clicked on the "basic wireless settings" sub-tab, and set something called the "channel width" to "Auto: 20 or 40 MHz". (It was previously set to 20MHz only.)_*

    I seemed to immediately get the Airplay icon back on the iPad after restarting the application.

    Don't know if it will hold or if it's relevant in a larger context. Heck, don't even know what channel width is. The help screen on the router seems to say this is connected with Wireless B, G, N networking. For what it's worth.
  • by ulax998,

    ulax998 ulax998 Mar 21, 2011 3:24 PM in response to kirk0820
    Level 1 (4 points)
    iCloud
    Mar 21, 2011 3:24 PM in response to kirk0820
    Has anyone been able to make any adjustments in Airport Base Station or Time Capsule settings to resolve this issue? I am having this issue using AirPlay on an AirPort Express piggybacked on a Time Capsule 802.11n WPA-encrypted network. I've already done a DHCP reservation of an IP address for the AirPort Express and that hasn't solved the intermittent problem. Turning the WiFi on my iPhone on and off or restarting the AirPort Express doesn't fix it. The only solution I have found so far is a restart of my iPhone, which is a huge pain in the butt.
  • by kirk0820,

    kirk0820 kirk0820 Mar 27, 2011 7:52 AM in response to kirk0820
    Level 1 (0 points)
    Mar 27, 2011 7:52 AM in response to kirk0820
    Woops - nevermind about my previous post saying that adjustment of the "Wireless settings" seems to fix the problem. Since then, the Airplay icon has once again disappeared on all of my iDevices, and only a restart of the router brought it back. Looks like it's just a trick and doesn't really solve the root problem after all.
  • by rgny,

    rgny rgny Apr 1, 2011 9:20 PM in response to kirk0820
    Level 1 (0 points)
    Apr 1, 2011 9:20 PM in response to kirk0820
    Samething happens to me as well. Turning Airplay off and back on, on the ATV still won't get AirPlay back on the my iphone 3gs. I have to unplug the ATV to get the Airplay icon back on my phone. Also I noticed the movie will just stop, when I Airplay the movie to the ATV.
  • by MiFiGuy,

    MiFiGuy MiFiGuy Apr 14, 2011 1:56 AM in response to rgny
    Level 1 (0 points)
    Apr 14, 2011 1:56 AM in response to rgny
    I hope I have the answer for this for you all. It bugged me too, for weeks. After checking all settings (all iOs devices on same network, all latest software) I decided to reboot my router. That did it... lol.
  • by bigjsko,

    bigjsko bigjsko Jul 9, 2011 1:36 AM in response to MiFiGuy
    Level 1 (0 points)
    Jul 9, 2011 1:36 AM in response to MiFiGuy

    Hi

     

    I think I'm probably restating what everybody is saying, but I thought I'll add my 2 cents' worth and hope that somebody from Apple is "listening".  I've struggled with this problem for a couple of months now. 

     

    My setup is:

    - ATV2 connected via ethernet

    - iTunes on Windows 7 connected via ethernet

    - iPhone connected via wireless

     

    I first started with both my iPhone and ATV2 connected via wireless, but since it seems to be a wireless issue, I decided to eliminate one of the elements to find the problem, so I connected the ATV2 to the ethernet - and the problem still persists.

     

    My airply still gets lost almost each time I wake my iphone up when it's not already in use.  I've had some, but limited success, in switching the wireless on the iphone on or off, or even the phone itself.  I've played with many wireless access point settings (The wireless channel, 802.11g or n or mixed, channel width, transmission rate) and nothing really makes a difference.  There is no problem in my iTunes finding the ATV2 on the wired network and even seemed OK when the ATV2 was on wireless.  I think the problem is from the iPhone's side.

     

    The only consistent way to have the iPhone find the Airplay device is to reboot the wireless access point, which is why I think most people who play with the router settings find that it works after - I assume most routers restart after saving new settings.  It seems like the iPhone only does a proper "rescan" of the network connections to find airplay devices once the router reboots.  I think this is a definite bug in the current iOS design and hope apple addresses is pretty quickly. 

     

    It's annoying the **** out of me and having to reboot my wireless each time I want to use airplay is pretty much defeating the purpose of the airplay concept to me.

  • by schttzngrm,

    schttzngrm schttzngrm Nov 30, 2011 8:45 AM in response to les.newsom
    Level 1 (0 points)
    Nov 30, 2011 8:45 AM in response to les.newsom

    I also had to reboot my iphone to get the airplay icon back - that is about 50 times since i got the atv2 %(

     

    Now, finally I figured out that killing the "mediaserverd" background process does the trick!!!

     

    I just open "sysinfoplus" (free app from standard cydia repo), find and tap "mediaserverd" and hit stop. When you flip back to ipod it starts that process again an the airplay icon comes back...

  • by fredfrommccormick,

    fredfrommccormick fredfrommccormick Dec 19, 2011 8:53 AM in response to gitarzysta
    Level 1 (10 points)
    Notebooks
    Dec 19, 2011 8:53 AM in response to gitarzysta

    I have an I phone 4s, and I pad 2 and 2 Ipod touch's. They all show the Air Play icon when connected to my main wi-fi on my my Apple Airport Extreme, but none show the Air Play icon when connected to my Guest Network on the Apple Airport Extreme. Any help or ideas on this problem ???

  • by danielfromwashtington,

    danielfromwashtington danielfromwashtington Feb 24, 2012 11:27 AM in response to les.newsom
    Level 1 (0 points)
    Feb 24, 2012 11:27 AM in response to les.newsom

    I'm using HomeShare and Icons on iPhone, iPad and PC all at once occasionally disappear .. argh.  I've tried turning everything off and on, and even flushed the toilet a couple of times.  I found the simple solution of turning off wifi on iPhone, then turning it back on seems to work, and miraculously all icons on all devices reappeared.

     

    Now if I could only get audio from occasionally dropping when running my PC via wireless, but I'm convinced there's no solution to that one and resigned to hardwiring via LAN cable which solves that one.

     

    Shiawase Kiki Ongaku

    Dan

  • by Reagan ,

    Reagan Reagan Mar 11, 2012 11:42 AM in response to les.newsom
    Level 1 (20 points)
    Mar 11, 2012 11:42 AM in response to les.newsom

    I have an iPad 2 and 2nd gen. Apple tv, they are both updated to latest software, and the airplay button on my iPad and on all my airplay enabled apps is completely gone. I have rebooted my iPad, apple tv and router, and still the the airplay button is gone. Very confused, I have done every thing I can thing of and have read online and in the manual, please help.

  • by gregaus,

    gregaus gregaus Jun 2, 2012 12:43 AM in response to les.newsom
    Level 1 (0 points)
    Jun 2, 2012 12:43 AM in response to les.newsom

    None of this worked!

     

    What did was re-booting my router. Icon appeared instantly.

  • by atheana_uk,

    atheana_uk atheana_uk Jan 18, 2013 12:57 PM in response to gregaus
    Level 1 (4 points)
    Jan 18, 2013 12:57 PM in response to gregaus

    I don't know why but this works:

     

     

    On your iPad, iPhone or iPod touch, navigate to Settings > General > International > Language and change to a different language (e.g. if you are using English, switch to French). The device will go through a language switch/reset process, and your AirPlay icon should be restored.  Once your airplay is restored, go through the same procedure and reset back to English.

  • by Marius0303,

    Marius0303 Marius0303 Sep 3, 2016 12:47 AM in response to les.newsom
    Level 1 (4 points)
    Sep 3, 2016 12:47 AM in response to les.newsom

    REstart wifi conection on iphone 4 S this worked for my on IOS 9

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