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No video output from AppleTV after update.

I updated AppleTV the other day and all seemed to work fine until I switched it off yesterday and went to turn it back on today to watch something.

Basically the AppleTV is starting up OK but not outputting anything on the screen. I have tried different HDMI cables and a different TV (both newish LCD / LED tv's) but nothing is coming out.

My iPad is picking up the AppleTV and allows me to remote play to it but the TV's are picking up no signal at all and nothing is shown on screen.

Apart from pulling the power, is there any way or resetting this thing if I can't see anything on screen?

MacBook Pro, Mac OS X (10.6.5), iPhone OS 4.2.1

Posted on Nov 24, 2010 8:06 AM

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Posted on Nov 24, 2010 11:52 AM

grab a micro usb and connect it to iTunes, restore it from there.
28 replies

Feb 8, 2011 2:10 AM in response to vazandrew

I've tried restoring it, I've even bought a second one and it is behaving exactly the same way! This problem only happens when I connect it to the Samsung TV, our other LG TV is fine and picks it up every time. One last thing I tried was taking it to my Son's house and connecting it to his 40" Samsung TV and it is doing the same thing there as well but works fine with his Philip's LCD TV.

Feb 8, 2011 1:37 PM in response to Chanandl3r

Chanandl3r wrote:
I've tried restoring it, I've even bought a second one and it is behaving exactly the same way! This problem only happens when I connect it to the Samsung TV, our other LG TV is fine and picks it up every time. One last thing I tried was taking it to my Son's house and connecting it to his 40" Samsung TV and it is doing the same thing there as well but works fine with his Philip's LCD TV.


The problem is likely to be HDMI related and either Samsung or Apple's fault.

Send feedback to Apple giving TV model numbers to:

http://www.apple.com/feedback/appletv.html

Feb 8, 2011 4:17 PM in response to Chanandl3r

How old are the tvs. A year or two back there was a lot of samsung tvs that had problems with their HDMI cards, apparently Samsung were willing to swap them out. I don't believe the problem has reoccurred with newer models and don't particularly now which model a had the problem.

If your tv has settings that allow it, you might try telling the tv that it's a PC that's connected to the HDMI port.

No video output from AppleTV after update.

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