"The movie contains an invalid data reference" error in subscribed albums

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Level 1

4 points

"The movie contains an invalid data reference" error in subscribed albums

I'm subscribed to a MobileMe album that contains movies (m4v). Just a few of these movies work well and some other will not play. I get the following error message: "The movie contains an invalid data reference". It seems that these movies are not downloaded since I can't find the original file in my iPhoto Library. For those movies without this problem I can find the original file in the iPhoto Library. It's needed to say that this problems shows up only in iPhoto since I can see all movies at the Gallery app in iPhone/iPod/iPad and also online. Any ideas?

MacBook Pro 2.53 GHz, Mac OS X (10.6.5)

Posted on Nov 24, 2010 8:08 AM

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Answer 1

Old Toad

Level 10

207,403 points

Nov 24, 2010 9:18 AM in response to maplavi

What's the URL of the gallery so we can examine it first hand? Are you trying to play the movie online or in iPhoto?

Is this your MMe gallery? I'm guessing not. Is the gallery setup so visitors can download the movie files?

OT

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Answer 2

maplavi Author

Level 1

4 points

Nov 25, 2010 10:28 AM in response to Old Toad

First of all, thanks for your help. It's not a MMe gallery of my own. For this reason I would like to leave the option of examining the library as the last option. Another reason would be that it seems that videos work fine in any other Mac, iPod, iPad, etc. It seems the problem shows only at my MacBook Pro when trying to play the videos in iPhoto. Actually I can see the videos online in my MacBook Pro. All the gallery is setup to allow visitors to download images/videos in actual size. Again thanks and hope you can help me.

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Answer 3

Old Toad

Level 10

207,403 points

Nov 25, 2010 10:46 AM in response to maplavi

Your profile shows you at 10.5.7. If that's correct download and run the Mac OS X 10.5.8 Combo Update. It wouldn't hurt to reapply it even if you're at 10.5.8.

Also reapply QuickTime 7.5 for Leopard and Compatibility Update for QuickTime 7.5.5.

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Answer 4

maplavi Author

Level 1

4 points

Nov 25, 2010 11:06 AM in response to Old Toad

Hi, sorry that's not correct, I'm at 10.6.5. Quicktime is 10.0

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Answer 5

Old Toad

Level 10

207,403 points

Nov 25, 2010 11:22 AM in response to maplavi

What browser are you using?

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Answer 6

maplavi Author

Level 1

4 points

Nov 25, 2010 11:29 AM in response to Old Toad

Default browser is Safari 5.0.3. Also installed Firefox 3.6.12 and Chrome 7.0.517.44

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Answer 7

Old Toad

Level 10

207,403 points

Nov 25, 2010 12:47 PM in response to maplavi

Try unsubscribing to the gallery and then resubscribe. Maybe that one movie will download this time.

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Answer 8

maplavi Author

Level 1

4 points

Nov 25, 2010 2:17 PM in response to Old Toad

It didn't work. I tried several times with no success.

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Answer 9

maplavi Author

Level 1

4 points

Nov 30, 2010 9:09 AM in response to Old Toad

I'm still having the same problem. The last time I subscribed to the album, most of the images did not load. Should I try to reinstall iPhoto 11? Any help will be highly appreciated.

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Answer 10

Old Toad

Level 10

207,403 points

Nov 30, 2010 11:20 AM in response to maplavi

Create a new test library and try subscribing to the gallery in it.

I have several galleries that I created from a separate library designed just for creating galleries. In some of my other libraries those galleries do not fully load even when I try subscribing. Don't know why but it's probably similar to the problem you're having. Don't have an answer for that.

Message was edited by: Old Toad

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Answer 11

maplavi Author

Level 1

4 points

Dec 1, 2010 12:26 PM in response to Old Toad

I created a new library with some videos on it. I then created a gallery with one video from the new library and subscribed to it. I was able to run the video one time in iPhoto. The next time I tried to do it I got the same error message. It seems there is sync conflict. Again, I was able to run the vide in the iPad gallery app and online. The problem is iPhoto 11. What do you think about re-installing iPhoto? Could that help? I already removed the preferences list and repaired permissions with no success. Or maybe delete the iPhoto cache? What do you think? Thanks for your continuous help!

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Answer 12

Jan 31, 2011 7:31 AM in response to maplavi

The same thing happens to me: I subscribe to a mobileme gallery containing video shot from an iPhone (.mov). The files (18 at this point) all say pending for a long time. Then, the next morning, I see that iPhoto has crashed. This has happened twice. When I reveal one of the files in finder, it looks like the file was downloaded from mobileme (the size is right), but it has no ".mov" extension.

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