Dell Studio XPS 8000, Windows 7
On Windows 7 (32 bit in this instance) I struck errror 0xe8000003when attaching an iPhone 4 and attempting to access it in iTunes.
Initially I tried ending the processes for
followed by restarting iTunes but without any luck.
Next, I looked at deleting the C:\ProgramData\Apple\Lockdown directory altogether. I noticed that after removal, it sprang back to life. This was because one (or more) of those processes above was running I assume.
Looking at that folder I noticed I couldn't change it's permissions in order to permanently delete it while those processes were running and that the owner of the object owner was undefined. Furthermore, I was not able to takeown via an administrative command prompt.
What I did, which has fixed the error for me (after a full chkdsk just in case the security issue was due to disk corruption - HDD was fine, btw) was to:
Everything was then working again 😀
Hi,
I received a similar error when connecting an iPad2 : unknown error 0xe8000003
In the console, I read this :
18/04/11 21:16:57 usbmuxd[633] store_dict_osx (thread 0x100787000): Could not create /var/db/lockdown//SystemConfiguration.plist: Input/output error
18/04/11 21:16:57 kernel
I've tried to manually copy a empty SystemConfiguration.plist file in /var/db/lockdown , I received an error message popup and a new line "kernel" in the console.
I've checked the permissions in folder lockdown, it's RW for _usbmuxd and everyone.
Any idea to help me ?
I just had a similar problem with my iPhone 3g and OS X. I saw the lockdown errors in the console and some other website suggested you delete that folder. That didn't work on it's own so heres what i did.
1) Delete /var/db/lockdown. It fails to sync still and you will see some permission denied errors in console when you try to sync with itunes.
2) In terminal run sudo mkdir /var/db/lockdown
3) run sudo chown _usbmuxd /var/db/lockdown to restore the ownership to the _usbmuxd group.
4) Try to sync again. It worked for me!
Good luck!
I was having the same problem for a while, tried a few things and nothing. I just got my iphone4 to sync on itunes doing the following: ( I should mention Im running windows vista)
1 Go to my computer
2 Click on Disc C
3 Click Program Data (hidden file)
4 Click Apple
5 Click Lockdown
6 Delete System Configuration
After that I turned my phone off and back on and connected to itunes and I tunes recognized it. No more error message. Hope it works for you too
Microsoft Windows 10.0 x64 Business Edition (Build 9200)
Gigabyte Technology Co., Ltd. To be filled by O.E.M.
iTunes 12.3.3.17
QuickTime not available
FairPlay 2.10.5
Apple Application Support 4.3.1
iPod Updater Library 12.0
Apple Mobile Device 9.3.0.15
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 5.2.1.69
iTunes Serial Number 0000019B711E64BC
Current user is not an administrator.
The current local date and time is 2016-05-09 04:59:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {2FD0B158-C6A0-43F7-BCB2-3C59FE89A381}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.14
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon May 09 03:08:39 2016
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2016-05-09 04:57:30.
**** Device Connectivity Tests ****
iPodService 12.3.3.17 (x64) is currently running.
iTunesHelper 12.3.3.17 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 5 (CDMA) running firmware version 9.3.1
Serial Number: F2MK3AARDTWF
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Try deleting the all the preference files in you home account in the Library folder , Preference folder. these files sometimes go corrupt and need to be deletes, the Application will rewrite the preference file if deleted so do not worry about loosing data. I did this and updated iTunes and now all my devices connect to iTunes and their are no errors.
I forgot to write here that my problem was solved : it was a filesystem error on my iMac. More info in this post : https://discussions.apple.com/thread/2815666?answerId=13383515022#13383515022
What is this error 0xe8000003?
