HELP!

Question

Phil Rogers Author

Level 1

10 points

HELP!

I installed snow leopard (finally) and now my computer doesnt recognize my iPhone 4! Any ideas?

iMac intel core duo, MacBook Pro 2Ghz Intel core duo, iPhone 4, Mac OS X (10.4.10)

Posted on Nov 26, 2010 12:11 AM

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Answer 1

nick101

Level 5

5,132 points

Nov 26, 2010 12:58 AM in response to Phil Rogers

Try a different USB port/cable. Make sure you're not using a USB hub. Repair permissions; reinstall iTunes, making sure it's the latest version

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Answer 2

Phil Rogers Author

Level 1

10 points

Nov 26, 2010 5:17 AM in response to nick101

It is the newest version. The only thing changed was the snow leopard install. Ihad synced a few hours before with no problem.

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Answer 3

Phil Rogers Author

Level 1

10 points

Nov 26, 2010 8:55 AM in response to Phil Rogers

Does anyone else have any ideas?

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Answer 4

Phil Rogers Author

Level 1

10 points

Nov 26, 2010 3:02 PM in response to Phil Rogers

To re-install iTunes, do I simply delete the application and download it again? And if I do that, do all of my music and apps live somewhere else and get re-loaded?

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Answer 5

nick101

Level 5

5,132 points

Nov 26, 2010 3:33 PM in response to Phil Rogers

If you just download and reinstall, it'll overwrite the old version. Your music etc won't be affected. To be safe-safe-safe, I would make a backup copy of your iTunes library

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