3472 Views 5 Replies Latest reply: Nov 29, 2010 9:15 PM by RyanCT
If you can't see your computer name, are you certain that the computer is running? You can try connecting the ATV and computer by wire (not WiFi), turn off wireless and see if the problem continues. If the problem continues even after everything is directly wired you probably need to call Apple. If it starts work when directly wired you probably need to ensure all things are running on the same network. As I understand it you must have all computers connected to the same network. There is a possibility with WiFi that you could have the ATV on one network and the computer on another.
Otherwise; Have you tried unplugging, waiting for a minute, and plugging the ATV back in and waiting for it to boot?
Hi and welcome, Under itunes 10.1 you state that you have enabled home sharing. However there is another menu under advanced in itunes that reads "Choose photos to share". You have probably clicked this but it is worth a try. Make sure you are running the latest version of both itunes and also the Apple TV update that was uploaded just a couple of days ago.
Thank you to you both for your help. All of the programs are up to date with software releases, and I did try it with wireless turned off and the ethernet cable connected. Unfortunately, I can see all my music, videos etc., just not the photos. I had recently changed the name of my iPhoto library, but went and changed it back just in case that was it.
Do either of you have the phone number for Apple support?