can't get out of previos version

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can't get out of previos version

When I first installed itunes on windows 7 had issues with compatibility. Ran a compatibility check and computer recommended running a previous version. Now I can't run any new versions of itunes. On my user account it requires I give itunes authorization to access my account. Might that be a linked issue?

HP Pavilion, Windows 7

Posted on Nov 26, 2010 5:10 PM

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Answer 1

maineac Author

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Nov 27, 2010 8:11 AM in response to maineac

ttt

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Answer 2

Nov 27, 2010 8:23 AM in response to maineac

what version of itunes are you using now?

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Answer 3

maineac Author

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Jan 27, 2011 1:51 PM in response to YourProMyPro

Just reinstalled the latest 10.0.2.17 version. When i open it I still get a message: "iTunes.exe has been set to run in com[patability mode for and older version of windows. For best results, turn off compatibility mode for iTunes before you open it. " I have gone into the program files and right clicked to check properties, on the compatibility tab the "run this program in compatibility mode for" box is not checked. So I do not know how to get rid of that message.

I get an error 13019 message when I try to sync my wife's nano which is the current generation. Which means my version of itunes is not current enough to properly sync her nano.

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Answer 4

maineac Author

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Jan 30, 2011 7:24 AM in response to maineac

anybody?

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Answer 5

polydorus

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Jan 30, 2011 7:56 AM in response to maineac

Here is an article on turning off compatibility more for iTunes:
http://support.apple.com/kb/TS1489

It would be as well to check Quicktime as well.

If still get the message when none of the check boxs are ticked, post back.

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