A temporary "fix" to your scrambled display.

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A temporary "fix" to your scrambled display.

I've replied to other posts stating how I took my macbook in for a repair at the Apple store, but to no avail (they replaced my logic board). I still receive scrambled images in Safari. However, using Firefox resolves my issue with a scrambled display. Every site that gave me issues in Safari does not reappear in Firefox. Which leads me to believe that the scrambled display is a software issue rather than a hardware one. I hope this helps those dealing with the horrifying idea that your brand new MacBook Pro is defective. Let me know if this is a viable solution for you?

P.S. I purchased my Macbook on July 22 2010.

Macbook Pro 15'', Mac OS X (10.6.5)

Posted on Nov 26, 2010 10:11 PM

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Answer 1

Nov 26, 2010 11:20 PM in response to Fameless

Fameless wrote:
I've replied to other posts stating how I took my macbook in for a repair at the Apple store, but to no avail (they replaced my logic board). I still receive scrambled images in Safari. However, using Firefox resolves my issue with a scrambled display. Every site that gave me issues in Safari does not reappear in Firefox. Which leads me to believe that the scrambled display is a software issue rather than a hardware one. I hope this helps those dealing with the horrifying idea that your brand new MacBook Pro is defective. Let me know if this is a viable solution for you?

P.S. I purchased my Macbook on July 22 2010.

I contribute to these forums a lot, and I don't actually see your complaint. Please explain to us under what possible scenario would Safari give you a scrambled display and not Firefox.

I can't. So obviously it's not a software error but something you've done.

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Answer 2

Fameless Author

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Nov 27, 2010 4:24 PM in response to OrangeMarlin

As Becko stated in his post.

http://www.flickr.com/photos/37518869@N08/5211145142/sizes/l/in/photostream/

"I get these distorted graphics everyday while using safari, specially happens on Top Sites, on Gmail, Youtube ... I took my MBP i7 to Apple Care Center, they said they run all possible tests and didn't found any problem at all."

That was my issue. I have screenshots of the same event occuring whenever I open up Safari. The man I spoke with at the Genius Bar also could not find the issue.

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Answer 3

Dec 1, 2010 12:56 AM in response to Fameless

I have the same issue. I've found that it only happens when using the Intel HD GPU. Swapping to the Nvidia 330M makes the problem go away. Mine usually starts in Safari but spreads before an eventual kernel panic. See my video below.

http://www.youtube.com/watch?v=mUByeefrCJA

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Answer 4

mmejia04

Level 1

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Dec 5, 2010 7:27 AM in response to Fameless

I have the same problem, I have a 15" MacBook Pro (2010) which experiences scrambled video, but mostly happens when I am off AC power and the battery is around 15-12% left charge. I guess it has something to do with the Intel graphics, since the MacBook will try to change to Intel in order to save as much battery as possible. If someone has a solution, please let me know.

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Answer 5

Dec 5, 2010 7:44 AM in response to Fameless

I agree, stopped using Safari a few days ago, no more problems with scrambling images. It is a software issue then and it is a Safari software issue.
Just don't use Safari, problem solved.

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Answer 6

Dec 7, 2010 2:29 AM in response to Fameless

Happens to me every day and I can't even take screenshots because they come out all black, so I took some photos:

http://www.altoburgo.com.br/temp/safari_issue1.jpg
http://www.altoburgo.com.br/temp/safari_issue2.jpg
http://www.altoburgo.com.br/temp/safari_issue3.jpg

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Answer 7

mmejia04

Level 1

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Dec 7, 2010 5:14 AM in response to altoburgo

If someone can give this a try... yesterday I changed under "System Preferences" -> "Energy Saver" -> Uncheck "Automatic Graphics Switching" now allowing the computer to automatically switch between graphics cards. Computer run normally yesterday... I do not know if this is a temporary fix since there's a battery power trade-off.

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Answer 8

328iGuy

Level 1

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Dec 8, 2010 8:00 AM in response to Fameless

I too am getting the same issues. Just picked up my new 15" MBPRO on Friday and have seen this happen multiple times already.

IS this a known issue Apple is going to recognize and repair for us?

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Answer 9

Dec 28, 2010 11:48 AM in response to Fameless

Me three! having scrambled screen issues. it really *****. Got a brand-new MB Pro for Christmas and this ***** happens. I was about ready to go to the Apple store and crucify these idiots (and they are jerks). (this is my first mac ever 😟 but read these forums and will try the fixes that were suggested.

funny... my image of Apple has changed a little.

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Answer 10

Dec 28, 2010 2:03 PM in response to Fameless

I too am having this exact same issue. Scrambled screen in Safari only. OSX 10.6.5 running on a 2.66GHz i7 Macbook Pro

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Answer 11

Dec 29, 2010 5:59 AM in response to newojowen

Hey
I followed the other guy's advice (sorry can't remember your handle) and unchecked the automatic switching thingie in the preferences. The problem hasn't happened again. My slight concern is that I'm going back home to France after the Christmas break and I don't want to be stuck there with this problem. I'll give myself a few more days and see what happens, and then take it in.
Thanks again, and best of luck
(oh, another fix, as mentioned by someone else, is to simply stop using safari but I don't want to do that, I like to use Safari on the Mac, it makes more sense visually)
Johnny

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Answer 12

Jan 12, 2011 10:39 AM in response to OrangeMarlin

Please drop your Kool Aid and slooowly back away.

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Answer 13

WelshDog

Level 1

18 points

Mar 6, 2011 9:31 PM in response to Joni Chacho

Joni Chacho wrote:I was about ready to go to the Apple store and crucify these idiots (and they are jerks).

That would be your opinion. It's always a good plan to not state opinions as if they were facts. My opinion is they are very helpful and knowledgable people who have helped me with my personal Mac and our business Macs many times.

Maybe you are projecting your own personality on them?

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