Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro freezing with flickering screen

Help!

My trusty MacBook Pro (MacBookPro4,1) has suddenly started freezing. It seems do it at random times, when I am not doing anything which should be particularly taxing (eg it often freezes when I am sitting reading a web page, and the computer is basically doing nothing).

The symptoms are as follows :
The computer is behaving normally, and then at a seemingly random moment, the screen suddenly starts flickering very rapidly. Sometimes it also has areas with patterns of black, grey, or white squares, each square being about 4x4 pixels.
The computer also freezes completely - except that the pointer will still move, which seems a little odd.
The computer does not react to anything I do except to move the pointer when I move my finger across the trackpad. The pointer moves much faster than usual.
Sometimes, if I wait long enough, the screen will stop flickering, and sometimes the pointer speed will return to normal. But the computer never unfreezes.

Looking at the Console, I see that there is a continuous stream of error messages from com.apple.launchd.peruser.501[277] - three error messages repeating over and over, the whole time the computer is on.
Message 1 : +(org.freedesktop.dbus-session[413]) posix_spawn("/opt/local/bin/dbus-daemon", ...): No such file or directory+
Message 2 : +(org.freedesktop.dbus-session[413]) Exited with exit code: 1+
Message 3 : +(org.freedesktop.dbus-session) Throttling respawn: Will start in 10 seconds+
I have no idea whether these errors are relevant to the freezing/flickering problem, nor whether they were already happening before the problem started to occur three days ago.

The following points may also be worth noting:
* I am running my MBP from a Kensington 12V power supply rather than the Apple 240V brick. But it has been working fine from the Kensington supply for a couple of years now...
* I upgraded the memory when I first bought the machine. IIRC, it is Crucial RAM.
* The freeze has always occurred while Firefox has been open. But that is probably because I always have Firefox open...

Can anyone shed any light on this problem?

MacBook Pro, Mac OS X (10.6.4), MacBookPro4,1

Posted on Nov 27, 2010 11:09 AM

Reply
76 replies

Dec 14, 2010 6:04 AM in response to Caesar Schinas

Ello everyone,

Just got back from the Apple authorised service center. They run GPT (graphic processor test) which took 3 minutes and got the confirmed error code that the graphic is dead or on-it's-way-to-be-dead (stupid nvidia), so they were able to immediately book it in for a FREE graphic chip (read motherboard) replacement!!

If your screen is flickering and system is freezing (and I mean the whole screen, not just Safari window when you play flash) then don't waste your time, find the closest authorised service and take it in for this test. Most of them won't charge you for the test (not sure if they are allowed to charge) and will get the whole thing sorted for you for free (providing the MBP is from a certain time period). The graphic chip I had was nvidia 8600GT - it was recognised by both Apple and nvidia as a 'problematic' chipset.

Good luck everyone. I will update you all once the repair is done (in a day or two)!

Dec 14, 2010 1:45 PM in response to Caesar Schinas

An update.

---

I'll start with a summary of the problem as it stands:

* The problem is getting worse - the computer freezes more and more often.

* The graphics are corrupted much more than before.

* The issue often occurs as soon as the Apple logo appears upon startup, before the progress indicator even appears.

* The flickering doesn't always happen, and when it does it starts and stops.
The graphics are almost always (always?) corrupted to some extent, sometimes just a few pixels and sometimes the whole screen.

* The cursor still moves, even while the computer is frozen, the graphics are corrupted, and the screen is flickering.
When (only when) the screen is flickering, the cursor moves about twice as fast as usual.

* Sometimes an area of corrupted graphics follows the mouse around the screen.

* The cursor sometimes changes to a spinning beachball a few seconds after the freezing.

* Occasionally the pattern of corrupted graphics changes after a while, but usually not.

* I thought at one point that the issue only occurred when the computer was plugged in, but it has now also occurred many times when running off the battery.

---

In the past, the system has never shown a problem report after I turned it off and on again due to this issue.
Today, however, it has done so twice.
I will attach the problem report in another message, in case it sheds any light on the issue.

---

I have now managed to copy all my stuff off the computer, between freezes, and I'm wondering what my next step should be...
As I see it, my options are :

* Reinstall the operating system and see if the problem persists.

* Take the computer in to an Apple Authorised Retailer and see if they think it's the graphics card and will therefore repair it. This might be difficult because I'm in Spain and my Spanish vocabulary doesn't include such terms as "Logic board", etc... 🙂

Dec 14, 2010 1:46 PM in response to Caesar Schinas

Interval Since Last Panic Report: 2681681 sec
Panics Since Last Report: 1
Anonymous UUID: 3E3A19F9-CBBF-44E4-BF05-AD22F511B348

Tue Dec 14 16:58:01 2010
panic(cpu 1 caller 0x5e21c5d7): NVRM[0/1:0:0]: Read Error 0x00003250: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0x5ed3e000 0x084700a2, D0, P0/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x731ab4a8 : 0x21b455 (0x5cf328 0x731ab4dc 0x2238b1 0x0)
0x731ab4f8 : 0x5e21c5d7 (0x5e428f0c 0x5e497f80 0x5e436468 0x0)
0x731ab598 : 0x5ea1b33b (0xa66a804 0x9d9b004 0x3250 0x0)
0x731ab5d8 : 0x5ea016be (0x9d9b004 0x3250 0x731ab608 0x5e327fed)
0x731ab608 : 0x5ea05187 (0x9d9b004 0xa708004 0x731ab710 0x0)
0x731ab768 : 0x5e31b879 (0x9d9b004 0xa708004 0xa7db8c0 0x0)
0x731ab7a8 : 0x5e39aa97 (0x9d9b004 0xa708004 0xa7db8c0 0xa7db804)
0x731ab858 : 0x5e39d27e (0x9d9b004 0xa70c804 0x0 0x0)
0x731ab8e8 : 0x5ea3df73 (0x9d9b004 0xa70c804 0xd 0x2)
0x731ab9f8 : 0x5ea4924e (0x9d9b004 0xa636004 0x0 0x0)
0x731abb28 : 0x5e34cf45 (0x9d9b004 0x852e004 0x0 0x0)
0x731abb68 : 0x5e225836 (0x9d9b004 0x852e004 0x0 0x0)
0x731abba8 : 0x5e221af5 (0x0 0x9 0x0 0x0)
0x731abd08 : 0x5e223bc2 (0x0 0x600d600d 0x702b 0x731abd38)
0x731abdd8 : 0x5d7c1c57 (0xc1d00050 0xbeef0003 0xbeef0004 0x826f)
0x731abe38 : 0x5d7c1ff9 (0xa6d4000 0x0 0x731abe68 0x5d7b336c)
0x731abe68 : 0x5d7b3beb (0xa6d4000 0x0 0x731abef8 0x226c05)
0x731abe88 : 0x5d7a0d50 (0xa6d4000 0x92d0b7c 0x731abef8 0x988bb00)
0x731abea8 : 0x5d7d1fc8 (0x47cf6000 0x0 0x731abed8 0x4fa478)
0x731abed8 : 0x5d7d2353 (0x988bb00 0x9541ed3 0x1e6 0x99ef3d4)
0x731abf08 : 0x54884d (0x988bb00 0x988bb80 0x1 0x29d54e)
0x731abf58 : 0x54787e (0x988bb80 0x92d0b7c 0x731abfa8 0x2190a2)
0x731abf88 : 0x547cd8 (0x995ee40 0x92d0b7c 0x16207e51 0xffffffff)
0x731abfc8 : 0x29e6cc (0x995ee40 0x0 0x10 0x89d2dc4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.1.8)@0x5d77a000->0x5d826fff
dependency: com.apple.NVDAResman(6.1.8)@0x5e1b8000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x5d3f7000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x56859000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x5d3b2000
com.apple.nvidia.nv50hal(6.1.8)@0x5e91c000->0x5ed3dfff
dependency: com.apple.NVDAResman(6.1.8)@0x5e1b8000
com.apple.NVDAResman(6.1.8)@0x5e1b8000->0x5e499fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x56859000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x5d3f7000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x5d3b2000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10F569

Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro4,1 (Mac-F42C86C8)

System uptime in nanoseconds: 2091854424128
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x5c9bd000, size 0x12288) - last unloaded 196137701481
loaded kexts:
com.parallels.kext.prl_vnic 6.0 11822.604190
com.parallels.kext.prl_netbridge 6.0 11822.604190
com.parallels.kext.prl usbconnect 6.0 11822.604190
com.parallels.kext.prl hidhook 6.0 11822.604190
com.google.driver.Gild 1.0.0
com.parallels.kext.prl_hypervisor 6.0 11822.604190
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.4
com.apple.Dont Steal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 212
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.GeForce 6.1.8
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.24
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.ACPI SMCPlatformPlugin 4.1.2b1
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5 - last loaded 638423741999
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f8
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 203
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f8
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f8
com.apple.iokit.IOBluetoothFamily 2.3.3f8
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.4
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.5 GHz, 4 GB, SMC 1.28f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport wireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.3f8, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0231, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000

Dec 14, 2010 5:30 PM in response to Caesar Schinas

Thought I would post again seeing as I was having the issue with the flickering screen/freeze up of system/movable mouse pointer problem on my MBP 5,5.

I took it to the Apple store last week and the Genius dude put it through various hardware tests that all came up without any faults.

I couldn't recreate the problem in-store (typically) and we came to the conclusion that perhaps the best thing to do was to delete the HDD and reinstall Snow Leopard fresh from DVD boot up, once installed, set up as a new user and then just drag back the folders I needed, it's been a bit of a hassle having to drag folders back and dig down into my saved backup's library for database information iCal, Address Book, Bookmarks etc etc but ever since I did this I've not had a problem at home and that even after I was able to intentionally create the flickering/freezing.

The main reason for not restoring from backup and manually dragging folders back was so that I wouldn't bring back any bugs/issues from the back-up.

This seems to have worked for me as no matter what I do I can't seem to re-create the issue.

Just my 2 cents, perhaps it's worth giving it a go....?

Dec 15, 2010 1:51 AM in response to bullett007

@bullett007
How long has it been since you've done the re-install? I had my running for 5-6 days without any issue at all, and I mean I tortured it in order to re create the issue and it all worked perfectly fine. Then one evening it just started flickering again, this is when I took it in for repair. 🙂 I know the feeling when you take it to the service dude and then your computer behaves like there's nothing wrong with it! 🙂

Although flickering/freezing can be caused by other things but the graphics chip, if you have 8600GT nvidia, wait for it to start freezing, then run over to the Apple store and get it tested. 😀

Dec 16, 2010 11:37 AM in response to andyBall_uk

Haven't been to the shop yet, but I have run the AHT.

It detected an error straight away (on the quick version, which I hadn't realised existed).

The error code is *4vdc/1/40000003: VideoController*

I assume that's the NVIDIA fault, so I will take it in to my local Apple Authorised Service Centre tomorrow, I hope, and see what they say.

I am running the extended test now, leaving the computer plugged in with a friend who has mains power, and will post the results in the morning.

Dec 16, 2010 1:41 PM in response to smokisa

@smokisa

It's been just under a week at the moment and there hasn't been an issue, to add I can't re-create the problem anymore like I could so things are looking up at the moment. The other beautiful thing about the whole wipe clean/fresh install thing is the fact it's running so much quicker now.

It's beautiful. 🙂

Remember though that I don't have the 8xxx graphics card, but the GeForce 9400M.

Dec 21, 2010 10:19 AM in response to OysterOyster

I still have the same flickering problem. I'm convinced its the graphics card for one additional problem. If/when it flickers and becomes non-responsive while watching a video on youtube or quicktime, the sound/video keeps playing despite the frozen screen!

My graphics card:

NVIDIA GeForce 8600M GT

Chipset Model: GeForce 8600M GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3212

MacBook Pro freezing with flickering screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.