gcrump

Q: WiFi Issues With MacBook Air

I am about two weeks in to my new Macbook Air and love it except for the wifi. I have had five or six other Mac laptops in the past five years including the original air. I can confirm that there are some wifi issues with the Macbook Air. Based on the messages posted here and my experience here is where I am. I think if it is a "N" network it seems to work fine. I have never had an issue with my Airport Extreme at my house or my Dad's Linksys at his house which is also an N. This also I think resolves the "is it an ISP" issue, since they are distinctly different ISP's and these both work perfectly.

My problems are on non-N's it seems. I travel a lot so I hit a lot of guest networks which are almost always "g". These networks I can generally find and attach to them but not get a consistent internet connection. With these networks I have found that turning the airport on/off and refreshing the IP address does not work. Again I can connect to the browser, in most cases get what appears to be a valid IP but not gain any internet access. I have found that a power down and reboot AFTER attaching to the network (but not getting the internet connection) will then give me a steady and consistent connection.

I need to do some more testing and I guess traveling to pin down some of these things but I wanted to share what I have found thus far, but I definitely think there is a problem with the wifi on the new MacBook Air's.

Thanks,

Macbook Pro and iMac 27" and iPad and iPhone and MacBook Air 2010, Mac OS X (10.6.5)

Posted on Nov 28, 2010 6:10 AM

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Q: WiFi Issues With MacBook Air

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  • by scottpad,

    scottpad scottpad Sep 12, 2011 4:56 PM in response to mbezzo
    Level 1 (0 points)
    Sep 12, 2011 4:56 PM in response to mbezzo

    I just tweeted a few things on that tag.  Wifi running well in Windows 7 in Bootcamp first day of testing that.  Of course, if I have to resort to that, why have a Mac in the first place?

  • by scottpad,

    scottpad scottpad Sep 12, 2011 5:16 PM in response to scottpad
    Level 1 (0 points)
    Sep 12, 2011 5:16 PM in response to scottpad

    EFI update didn't fix it for me.  Still hanging badly in Safari and Firefox.  App Store hangs too so not limited to browsers.

  • by royalphotography@mac.com,

    royalphotography@mac.com royalphotography@mac.com Sep 12, 2011 8:28 PM in response to scottpad
    Level 1 (0 points)
    Sep 12, 2011 8:28 PM in response to scottpad

    So far so good with the latest software update. We were so frustrated with this MBA and its inability to stay connected to the internet via wifi.I just found this thread and at least I know we were not alone.

    I'm cautiously optomistic that it may continue to stay connected.

  • by astrofaes,

    astrofaes astrofaes Sep 13, 2011 1:20 PM in response to gcrump
    Level 1 (0 points)
    Sep 13, 2011 1:20 PM in response to gcrump

    Just to add voice to others who are also having intermittent Wi-Fi dropping on MBA mid-2011. I never had any of these issues in 10.7.0. However since updaying to 10.7.1, I get intermittent drops of the Wi-Fi, once every half an hour or so. Sometimes the Airport icon indicates it's connected, but when I try to use the Internet, I get connection errors. These drops tend to last around 1-2 minutes before reconnecting. I know it's not my router because I have a HTPC and iPhone 4 also connected on the same network, and network/browsing tasks work fine whilst the MBA is down.

  • by royalphotography@mac.com,

    royalphotography@mac.com royalphotography@mac.com Sep 13, 2011 1:58 PM in response to astrofaes
    Level 1 (0 points)
    Sep 13, 2011 1:58 PM in response to astrofaes

    It's working better now. I sure hope it continues to work well.

  • by GYamane,

    GYamane GYamane Sep 14, 2011 5:04 AM in response to gcrump
    Level 1 (20 points)
    Sep 14, 2011 5:04 AM in response to gcrump

    There seems to definitely be a WiFi issue here. On my home network (Airport Express and DSL modem) I get drooped connections frequently. If I use my mobile hotspot phone, no problem.

  • by astrofaes,

    astrofaes astrofaes Sep 17, 2011 6:48 AM in response to GYamane
    Level 1 (0 points)
    Sep 17, 2011 6:48 AM in response to GYamane

    I'm still having massive issues, even after installing the EFI update.

     

    The problem occurs on wake or after a clean boot. The Wi-Fi drops tend to last anywhere between 1-5 minutes. Also, my MBA is connecting to the Internet through an Airport Express.

  • by dirkfromvlissegem,

    dirkfromvlissegem dirkfromvlissegem Sep 17, 2011 8:45 AM in response to gcrump
    Level 1 (0 points)
    Sep 17, 2011 8:45 AM in response to gcrump

    Hi,

     

    whatever people may say here, resetting the PRAM works for my MBA mid 2011 (Lion 10.7.1), it worked for over a week, and when the wifi-speed dropped, restarting the MBA didn't help, switching off and on wifi didn't help, but RESTARTING and RESETTING the PRAM worked...

     

    So have a try although some websites claim that nothing that could influence wifi-speed is saved in the PRAM

     

     

    let's hug the world

    ;-)

  • by scottpad,

    scottpad scottpad Sep 17, 2011 10:53 AM in response to dirkfromvlissegem
    Level 1 (0 points)
    Sep 17, 2011 10:53 AM in response to dirkfromvlissegem

    After trying all the fixes that worked for others with no good results including trying 3 different wireless routers with different bands, channels, encryption etc., I finally a fix.  A day after the EFI update which didn't help me, I had my broadband service upgraded from 10Mbit to 40Mbit.  That came with a new cable modem with built-in wireless.  My previous cable modem had built-in wireless and didn't help my issue.  That was a Netgear.  This is a Ubee (never heard of it before).  I've had no problems since this was installed which I don't understand.  Nothing was changed on the MBA to resolve this other than connecting to the new wireless network which is using WPA/WPA2 just like the other 3 I tried.  Maybe there was some sort of synch or timing or latency issue with connecting to the 10Mbit cable modem connection? 

  • by mymoon,

    mymoon mymoon Sep 18, 2011 8:36 PM in response to dirkfromvlissegem
    Level 1 (0 points)
    Sep 18, 2011 8:36 PM in response to dirkfromvlissegem

    Sorry, but I'm just jumping in at this late point in the thread. I have been having the same problem, dirkfromvlissegem, with a frequent dropping of wifi connection on my mid-2011 MBA 13" and your suggestion to try restarting and resetting the PRAM caught by eye. How does one reset the PRAM?

  • by Kevin Rockold,

    Kevin Rockold Kevin Rockold Sep 19, 2011 2:39 PM in response to mymoon
    Level 1 (24 points)
    Apple Music
    Sep 19, 2011 2:39 PM in response to mymoon

    Resetting the PRAM is done by restarting and hitting command-option-P-R before gray screen comes up. Let the start up bell chime twice. (Anybody more computer savy please correct me if I'm wrong.) Resetting the PRAM did not help me. My problem seems to be a little different. My wireless bar remains full, but pages stop loading. I turn Airport off, then turn it back on. Network assistance pops up and takes me through the usuall steps. 99% of the time, this works, and every now and then, a box shows up that says that my network configuration has changed. (whatever that means) This is very annoying. The posts for this are all spread out over this and other forums going back to 2007. For all I know, there's a fix somewhere, but I just haven't found it or I'm not Mac savy enough to understand it. At what point do I just run an ethernet cable and be done with it? Are their any USB WiFI options?

    PS, I had to restart my wifi twice while posting this and had I not copied before resetting, I would have had to start all over

  • by mymoon,

    mymoon mymoon Sep 19, 2011 3:04 PM in response to Kevin Rockold
    Level 1 (0 points)
    Sep 19, 2011 3:04 PM in response to Kevin Rockold

    Kevin, sorry to hear this was not a solution to your problem. I can say with a great deal of confidence that I had no problems with my wifi connection on this mid-2011 MBA Lion 10.7.0-10.7.1 until I installed the recent Thunderbolt display update for 10.7.1. Anyone heard of this causing others' issues?

  • by briller23,

    briller23 briller23 Sep 20, 2011 11:01 AM in response to Denis Giguere
    Level 1 (0 points)
    Sep 20, 2011 11:01 AM in response to Denis Giguere

    hey-

     

    I had a frustraing time when I updated to lion.

    After spending 3 weeks looking I cam upon this fix which actually worked:

     

    http://thoughts.maayank.com/2011/08/wireless-problems-with-macbook-air-and.html.

     

    briller

  • by briller23,

    briller23 briller23 Sep 20, 2011 11:08 AM in response to tommclaughlan
    Level 1 (0 points)
    Sep 20, 2011 11:08 AM in response to tommclaughlan

    Hey-

    I tried every config possible with my Airport extreme and Macbook Air.

    I even bought an E2500 - no luck.

     

    Then I found this link- and getting desperate tried it and it worked.

     

    http://thoughts.maayank.com/2011/08/wireless-problems-with-macbook-air-and.html

     

    Was getting 200kbps download and 1Mbps. Once in a rare moment I would get 5 Mpbs,

     

    Now everytime I get 5 Mbps (max for our cable company in the boonies) and 1 Mbps up.

     

    Apple needs a Lion update for this issue.

     

    Briller

  • by gweir,

    gweir gweir Sep 20, 2011 11:17 AM in response to briller23
    Level 1 (0 points)
    Sep 20, 2011 11:17 AM in response to briller23

    http://thoughts.maayank.com/2011/08/wireless-problems-with-macbook-air-and.html

     

    This was published here 3 weeks ago and I have been using it since without major problems.

     

    Gregory

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