gcrump

Q: WiFi Issues With MacBook Air

I am about two weeks in to my new Macbook Air and love it except for the wifi. I have had five or six other Mac laptops in the past five years including the original air. I can confirm that there are some wifi issues with the Macbook Air. Based on the messages posted here and my experience here is where I am. I think if it is a "N" network it seems to work fine. I have never had an issue with my Airport Extreme at my house or my Dad's Linksys at his house which is also an N. This also I think resolves the "is it an ISP" issue, since they are distinctly different ISP's and these both work perfectly.

My problems are on non-N's it seems. I travel a lot so I hit a lot of guest networks which are almost always "g". These networks I can generally find and attach to them but not get a consistent internet connection. With these networks I have found that turning the airport on/off and refreshing the IP address does not work. Again I can connect to the browser, in most cases get what appears to be a valid IP but not gain any internet access. I have found that a power down and reboot AFTER attaching to the network (but not getting the internet connection) will then give me a steady and consistent connection.

I need to do some more testing and I guess traveling to pin down some of these things but I wanted to share what I have found thus far, but I definitely think there is a problem with the wifi on the new MacBook Air's.

Thanks,

Macbook Pro and iMac 27" and iPad and iPhone and MacBook Air 2010, Mac OS X (10.6.5)

Posted on Nov 28, 2010 6:10 AM

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Q: WiFi Issues With MacBook Air

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  • by myriapod,

    myriapod myriapod Jan 26, 2012 9:59 AM in response to gcrump
    Level 2 (195 points)
    Jan 26, 2012 9:59 AM in response to gcrump

    i can confirm that verify/repair Keychain with Keychain Access Utility solved all wi-fi problems on

    3 MBA here in my office.

    During verify task i noticed two permission errors in com.apple.security.plist, so i launched repair

    and permission errors gone.

    thanks to crbtaylor who find for first a solution (for my problems) on this thread...

  • by myriapod,

    myriapod myriapod Jan 26, 2012 10:00 AM in response to crbtaylor
    Level 2 (195 points)
    Jan 26, 2012 10:00 AM in response to crbtaylor

    works for me too

    thanks!

  • by James Fraederichs,

    James Fraederichs James Fraederichs Jan 27, 2012 12:29 PM in response to beevee_ru
    Level 1 (25 points)
    Jan 27, 2012 12:29 PM in response to beevee_ru

    Okay here's my fix -- I'd done all the earlier fixes for my Macbook Pro and I've had no improvement in Wi-Fi connection; my Wi-Fi is (was) intermittent and when connected, very slow -- losing packets like crazy. Here is my solution for you all to try to turn your slow machines into fast internet rippers! To start, I am not a computer expert. I just finally luckily found the answer after a hundred of wasted hours of research and tech support from Charter cable and Apple. My solution is the wireless router itself. I had done all the prior mentioned adjustments and found no relief. What did it for me is going into my Charter Netgear router and unactivating the IP FLOOD DETECTION. To quote someone much more knowledgable then me, "IP Flood Detection is a type of Denial of Service attack whereby the victim or system is flooded with information, using up all available bandwith thereby preventing legitimate users from access." I had to log onto my WI-Fi router and then use navigate to a special page to find this feature.

     

    http://community.charter.com/t5/Speed-and-Connectivity/Intermittent-internet-pro blem-for-4-months/td-p/4372

     

    If this does fix your problem, feel free to send me a new iPad as a token of your thankfulness.

  • by MBAyo,

    MBAyo MBAyo Jan 27, 2012 12:36 PM in response to James Fraederichs
    Level 1 (0 points)
    Jan 27, 2012 12:36 PM in response to James Fraederichs

    Useless workaround. we are talking about a ultra portable netbook. this solution is useless since you will not always be at your house. Remember, you don't have access to routers in public.

  • by Leonardo Castro,

    Leonardo Castro Leonardo Castro Jan 28, 2012 9:01 PM in response to gcrump
    Level 1 (4 points)
    Notebooks
    Jan 28, 2012 9:01 PM in response to gcrump

    Differently of the first post of this thread, I have problems with wi-fi "n".

     

    I just bought a Time Capsule (2T) yesterday and a Mac Book Air last week (11.6", 128 SSD, 4GB RAM, OS X Lion 10.7.2). I also have an old Mac Book White (2009, OS X Snow Leopard).

     

    I bought Time Capsule to change my old router. Time Capsule works fine with "n" wi-fi.

     

    When I'm near Time Capsule (TC), both computers shows the same results (very high speeds).

     

    However, when I leave the room where TC is, in certain points of the house, the old Mac Book White shows velocities ten times faster than the new Mac Book Air.

     

    In both machines, bluetooth is always off.

     

    I'm really very disappointed with Apple.

  • by Michael Narciso,

    Michael Narciso Michael Narciso Jan 31, 2012 9:51 AM in response to gcrump
    Level 1 (20 points)
    Jan 31, 2012 9:51 AM in response to gcrump

    Count me in as a 2011 13" Air user who is having wifi issues. I can't connect to my 5ghz network all the time and when it does, it's very unreliable. The MacBook Air has no problems connecting to my 2.4ghz network but it's also strangely slow at times with unresponsive Internet. The Internet will just take a dive for a few seconds and then resume. I have ZERO issues on my 17" MacBook Pro with this wifi network so Apple has no excuse for this.

     

    Someone with some time on their hands should gather all this info and put it together in a manner where we can make some proper noise. I'm not sure these large threads always make their way to Apple, especially since WiFi is finnicky in general but the evidence is clear that there is issues with the hardware/software related to MacBook Air. It's very clear in this thread as there are many cases where I see similar issues.

     

    I really don't want to go back to my 17" as daily use but if something doesn't clear up in the next 15 days I'm probably going to have to return this.

     

    EDIT: I have issues even with bluetooth turned off.

  • by ogross74,

    ogross74 ogross74 Jan 31, 2012 9:49 AM in response to gcrump
    Level 1 (0 points)
    Jan 31, 2012 9:49 AM in response to gcrump

    I am having the reconnect issues with both my 13" and 11" MacBook Air i5. I was able to narrow this down to some kind of a conflict with the bluetooth; if I turn off my bluetooth, the poblem goes away...

  • by Michael Narciso,

    Michael Narciso Michael Narciso Jan 31, 2012 10:39 AM in response to Michael Narciso
    Level 1 (20 points)
    Jan 31, 2012 10:39 AM in response to Michael Narciso

    Here's an update...

     

    My girlfriend also has a MacBook Air... her bluetooth is turned on and was near me and noticed that my Internet was much slower. I asked her to turn it off and my slow Internet issues disappeared and has been going strong for awhile now. If you guys are using this in cafes or public spots with lots of devices you might be experience bluetooth interference. At first I was thinking it was only related to my bluetooth internally but it looks like it's affected by external sources as well.

     

    Please try this, turn off all bluetooth devices around you and see if your experience is better. I still cannot connect to my 5ghz band wifi.

     

    I'm not saying this is a solution, just an update to my experience with bluetooth and it's affect on the MBA wifi.

  • by SdpMBBS,

    SdpMBBS SdpMBBS Jan 31, 2012 11:09 AM in response to Michael Narciso
    Level 1 (0 points)
    Jan 31, 2012 11:09 AM in response to Michael Narciso

    I think Apple is going to have to own up and do some type of mass recall/replacement on these devices at some point.

     

    128,000 views+ and counting on this thread, and not a single legitimate solution offered by Apple directly, not even acknowledging the issue.

     

    At least Steve Jobs acknowledged the iPhone 4 owners to go screw themselves ("just dont hold the iPhone like that") before admitting to antennagate, and then offering cases in response.

     

    This new Apple policy of silent treatment is just bad. I can see it now - Tim Cook: "Let's just ignore them...and hope they buy the next MacBook Air with the retina display instead."

  • by dan3ny,

    dan3ny dan3ny Feb 1, 2012 4:08 PM in response to SdpMBBS
    Level 1 (0 points)
    Feb 1, 2012 4:08 PM in response to SdpMBBS

    10.7.3 just came out.  The description includees "Resolve a Wi-Fi connection issue when waking from sleep."  Crossing my fingers while I download, and looking forward to a seamless wake when I get home.

  • by Michael Pineapple,

    Michael Pineapple Michael Pineapple Feb 1, 2012 6:27 PM in response to dan3ny
    Level 1 (0 points)
    Feb 1, 2012 6:27 PM in response to dan3ny

    Just installed 10.7.3. Browsed a few sites, answered an email. Put my MBA 13" 2011 model to sleep for a couple of minutes. Upon opening the lid, no connection, and did not recognize my network. This after installing the Airport Utility update and installing new firmware.

     

    Very disappointed

  • by kröterix,

    kröterix kröterix Feb 2, 2012 12:57 AM in response to gcrump
    Level 1 (0 points)
    Feb 2, 2012 12:57 AM in response to gcrump

    I just installed 10.7.3. I can confirm that it works for me. I always had a reconnection problem after waking up from sleep. I always had to reconnect manually. Now it works fine.

  • by Montelimar,

    Montelimar Montelimar Feb 2, 2012 1:08 AM in response to kröterix
    Level 1 (0 points)
    Feb 2, 2012 1:08 AM in response to kröterix

    I had issues with my wifi not working. I got the wifi card in the mac air replaced by Apple at no cost and its been working fine for over a month. I am very happy with the mac air now

  • by astrofaes,

    astrofaes astrofaes Feb 2, 2012 1:15 AM in response to dan3ny
    Level 1 (0 points)
    Feb 2, 2012 1:15 AM in response to dan3ny

    Can't wait until I get home tonight to see if 10.7.3 fixes my MBA 13" 2011 issues too.

     

    The major problem I am having (in addition to the wi-fi starting in a disconnected state on wakeup), is that periodically I can be browsing sites and I get a 'server not found' error page in Firefox. This happens very frequently, maybe 3-4 times during every hour of browsing.

     

    I try pinging that domain and it fails, however, pinging it from my Windows machine (on the same wi-fi network) or browsing to it on my iPhone (also on wi-fi) works fine. Therefore, I know it cannot be a DNS issue. I have tried refreshing that site multiple times, flushing my DNS, even clearing my browser cache with no luck. Whilst this site is 'down' I can visit other sites.

     

    The only fix seems to be recycling the wi-fi connection on the Macbook Air. Afterwards, the site loads perfectly fine. As you can imagine this is highly annoying because I can never be entirely sure if the site is genuinely down or if it's my MBA's wi-fi. Can anyone else report similar issues?

     

    Apple, I hope 10.7.3 fixes these wi-fi issues!

  • by oleg.lestat,

    oleg.lestat oleg.lestat Feb 2, 2012 3:08 AM in response to gcrump
    Level 1 (0 points)
    Feb 2, 2012 3:08 AM in response to gcrump

    After 10.7.2 and this link, i got working wi-fi.

    But 10.7.3 ruined all again. My wi-fi drops few times during every hour.

    How can i downgrade to 10.7.2 without harm?

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