The network connection timed out.

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Level 1

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The network connection timed out.

Guys,

Tried 30+ times to complete this stupid process and get the following error message:

" There was a problem downloading the software for the iPad.
The network connection timed out.
Make sure your network settings are correct and your network connection is active, or try again later. "

Can you please share how you solve a similar issue, thanks.

iPad, iOS 4

Posted on Nov 28, 2010 8:05 AM

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Answer 1

Nov 28, 2010 8:09 AM in response to gilroytx

1. Remove all firewalls, virus checkers etc that would interfere with a downloaded file

That solves most issues.

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Answer 2

zosea

Level 1

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Nov 28, 2010 8:17 AM in response to gilroytx

Settings -> General -> Network ->Wifi -> Click blue arrow to the right of your wifi connection -> Renew Lease

This is a problem that I have once i upgraded to 4.2.1. My wifi will disconnect every 5 - 10 minutes and I must renew the stupid lease. If there is a solution for this please let me know...

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Answer 3

gilroytx Author

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Nov 28, 2010 8:42 AM in response to gilroytx

Thx, not a computer illiterate here and seen all similar answers. Been there, done it. Remove and even uninstalled all virus/firewall software.

Apple is ******* me off with this stupid iTunes and upgrade process.

There are messing up a nice hardware product with stupid software.

Why is Apple so ******** with this process and stupid iCrap software ?

I'M STILL GETTING THE SAME ERROR MESSAGE.

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Answer 4

Nov 28, 2010 8:47 AM in response to gilroytx

Millions of us are just fine thanks and you going off on one doesn't help us want to assist you.

We are all just users like you spending our Sunday afternoon time helping others out.

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Answer 5

gilroytx Author

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Nov 28, 2010 8:48 AM in response to gilroytx

Why isn't Apple smart enough to fix this issue ???
I'm about to take a hammer a smash this iPad ...

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Answer 6

gilroytx Author

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Nov 28, 2010 8:51 AM in response to Graham Outterside

Not directed at you buddy but this stupid process, iTunes and Apple.

I'm no PhD but smart enough to understand that something like this should NOT happen.

Message was edited by: gilroytx

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Answer 7

gilroytx Author

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Nov 28, 2010 8:57 AM in response to gilroytx

Why should we need to manually disable all anti-virus software and firewall to install iCrap 4.2 ???

Shouldn't we have a smart enough install process to request the opening of the firewall, port or virus software ???

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Answer 8

Nov 28, 2010 9:00 AM in response to gilroytx

I take it that your expertise has worked out that this allegedly problematic update process works for 99.99999% of us ? That suggests the problem is in your cmputer set up and not in the solution.

And if you don't stop with the profanities your thread and any help will end up being deleted by by the Admins.

Calm down, stop blaming others and give us something to work on rather than expletives.

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Answer 9

gilroytx Author

Level 1

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Nov 28, 2010 9:41 AM in response to Graham Outterside

Here's something to work on ...
iPad 4,2 update always stops at around 112MB
- HP p6310y
- 1x AMD Quadcore 2.80GHz
- 6GB Memory, 1TB disk
- Windows 7
- Paging size increased to maximum
- Virtual Memory increased to maximum
- All Virus uninstalled
- All Firewalls uninstalled

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Answer 10

gilroytx Author

Level 1

0 points

Nov 28, 2010 10:13 AM in response to Graham Outterside

If you haven't noticed that iTunes is a piece of crap, you are living in a bubble.

Get out of this post if you're not smart enough to post a constructive contribution.

Message was edited by: gilroytx

<Edited by Host>

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Answer 11

gilroytx Author

Level 1

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Nov 28, 2010 10:01 AM in response to gilroytx

Tried to install the update on two different computers and get the same error message.

Last thing that Apple will admit is their 4.2 update servers are overloaded. They'd rather make users think they're all idiots and that the update process is outstanding.

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Answer 12

David M

Level 1

35 points

Nov 28, 2010 10:07 AM in response to gilroytx

My mother's been trying to upgrade today and is also getting timeouts, so it seems something is wrong on the Apple side of things at the moment.

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Answer 13

gilroytx Author

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Nov 28, 2010 10:08 AM in response to gilroytx

Done with this crappy 4.2 update ...
A stupid waste of time.

Bet I'll try in a week when the server traffic goes down and it'll be done in 20 minutes...

iTunes and this update process is by far the stupidest process in the entire IT industry ... Thank God they have good hardware.

Message was edited by: gilroytx

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Answer 14

Dec 8, 2010 8:29 AM in response to gilroytx

I know there are many millions of owners. I know the software upgrade process works for some. But I have seen enough 'me too' postings in this and related posts that I think the number of people that think the iCrap 4.2 update process is seriously flawed, WAY below 99.999999% successful. So...
Me too, I'm having this problem.
The 'classic' "fix" is to disable AV software. I've done that. But I hate to do that. As others have noted, there is something seriously flawed with this 'process' and I can only hope that Apple determines that it deserves some attention. One thing that is SO fundamental to any type of long running process is to have a checkpoint. Others have shared they had the same experience that I did - it runs for 65 minutes, downloads the entire package, begins processing, and then 'times out'! Huh?!??!!????!?????!?! Apple, if you would just save your progress to date, then you could resume a 10 second process to continue where you left off. Take it again from the top is outrageous.

I will save my profanities for the privacy of my home, but if I were to tell you how I truly feel...

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Answer 15

brbaker

Level 1

5 points

May 14, 2014 2:44 AM in response to gilroytx

Four years down the track and this problem still persists. I think what makes this especially frustrating is the lack of diagnostic information Apple give with the error. In the end I have got it to work. I changed two things at once so I am not sure which one fixed it or whether it was both.

a. I use Norton Anti Virus. I disabled the Smart Firewall feature. A very low risk given I am behine a firewall on my router.

b. I updated iTunes to the latest version

Hope this helps someone with this REALLY annoying problem.

If you read this Apple, I think you should add a lot more diagnostic information to the error. Even Mocrosoft beat you hands down on this front!

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